Stop Losing Billable Hours to Tedious Data Entry Automate It All with Custom AI Precision
Managed Service Providers waste an average of 25 hours per week on manual data entry across client tickets, contracts, and monitoring logs. Our custom automation eliminates this, delivering up to 80% time savings and a 3x ROI in the first quarter through enterprise-grade AI built for your MSP workflows.
Join 150+ businesses with streamlined operations and reclaimed productivity
The "Data Overload" Problem
Endless manual entry of client incident tickets from email inboxes and RMM portals into PSA tools like ConnectWise or Autotask, leading to overlooked SLAs
Time-draining reconciliation of billable hours and expenses across client SOWs, time-tracking apps like Toggl, and billing platforms such as Quosal
Error-prone manual logging of SolarWinds or PRTG network monitoring alerts into Kaseya service reports, risking client trust and SLA penalties
Manual population of HIPAA or SOC 2 compliance documentation for audits in healthcare MSP or financial advisory clients using tools like OneTrust
Repetitive input of vendor invoices from suppliers like Dell or Cisco and expense reports into QuickBooks during MSP month-end closes
Fragmented tracking of client endpoint and server asset inventories across tools like Lansweeper and NinjaOne, leading to patch management oversight delays
AIQ Labs' Custom Automation: Engineered for MSP Precision
With our proven track record of deploying enterprise-grade AI for over 150 SMBs, we eliminate data silos in professional services, ensuring scalable, owned systems that adapt to your client-centric operations.
Why Choose Us
We build bespoke AI workflows tailored to your MSP's exact needs, replacing manual drudgery with intelligent automation. Drawing from our experience in integrating PSA tools like ConnectWise or Autotask with monitoring platforms such as SolarWinds, our engineers create a unified data pipeline. This isn't off-the-shelf software—it's a custom-built asset that learns your processes, handles edge cases in client data, and scales with your growing service contracts. Short on time? We handle the heavy lifting, delivering a production-ready solution in weeks, not months.
What Makes Us Different:
Quantifiable Gains: Time and Cost Efficiency for MSPs
Reclaim Billable Hours
Reclaim Billable Hours: MSP teams save up to 25 hours weekly on ticket data entry, redirecting efforts to high-value proactive services like cybersecurity assessments. Industry benchmarks from CompTIA show MSPs achieving a 40% productivity boost, translating to $150K+ annual revenue from reclaimed time—without hiring additional technicians.
Accelerate ROI Through Error Reduction
Accelerate ROI Through Error Reduction: Automation cuts data inaccuracies in billing reconciliations by 95%, preventing costly rework on client projects and SLA breaches. For MSPs, this means 15-20% faster billing cycles via automated invoice matching and 30% fewer disputes, enhancing client retention and upsell opportunities in long-term managed service agreements.
Streamline Client Onboarding and Compliance
Streamline Client Onboarding and Compliance: Custom AI automates asset discovery from RMM tools and contract syncing from DocuSign in under 10 minutes, ensuring HIPAA/SOC 2 readiness for regulated clients. This reduces onboarding time by 70%—from weeks to days—allowing firms to onboard 20% more contracts annually while upholding 99.9% compliance rates.
What Clients Say
"Before AIQ Labs, our technicians wasted Fridays manually entering incident tickets from client Outlook emails and Kaseya portals into Autotask—it was eroding our margins on fixed-fee contracts. Now, with their automation, we've slashed that time by 18 hours a week. Last quarter, we billed an extra 15% on reclaimed hours without onboarding new staff."
Sarah Mitchell
Director of Service Operations, TechGuard Managed Services
"Integrating alerts from our SolarWinds monitoring suite into ConnectWise service reports used to consume two full days each month, with errors that sparked client escalations and SLA disputes. AIQ Labs' custom integration resolved it in one setup session. We've realized ROI within two months, and our team now prioritizes strategic vCISO consulting over manual data wrangling."
Mike Rivera
Chief Technology Officer, Nexus IT Solutions
"As a boutique MSP serving financial advisory firms, manual SOC 2 compliance logging from multiple tools was a compliance nightmare risking audit fines up to $50K. AIQ Labs engineered a system that auto-pulls data from HaloPSA and formats it for auditors seamlessly. It averted a potential penalty last year, and our admin efficiency soared 50% on regulated workflows."
Elena Vasquez
Managing Partner, SecureNet Advisory Services
Simple 3-Step Process
Discovery and Mapping
We audit your current workflows, identifying data entry bottlenecks in PSA, monitoring, and client systems. This tailored assessment ensures our automation aligns perfectly with your MSP operations.
Custom AI Design and Build
Our engineers develop production-ready AI models using advanced frameworks, integrating deeply with your tools for error-free data handling. We test rigorously to guarantee seamless performance from day one.
Deployment and Optimization
We roll out the system with full training, then monitor and refine based on your feedback. Expect immediate time savings, with ongoing support to scale as your client base grows.
Why We're Different
What's Included
Common Questions
How does this automation integrate with my existing MSP tools like ConnectWise?
We start by mapping your specific workflows in ConnectWise or similar PSA platforms, then build custom AI integrations using secure APIs for two-way data flow. This eliminates manual entry by automatically pulling ticket details, client info, and time logs from emails or portals. Our enterprise-grade approach ensures no disruptions— we've deployed this for 50+ MSPs, achieving 99% uptime. Unlike superficial connections, our solutions handle complex scenarios like multi-tenant data segregation, saving you 20+ hours weekly while maintaining compliance. Deployment takes 4-6 weeks, with full customization to your setup.
What kind of time savings can MSPs realistically expect?
Based on our deployments, MSPs typically save 20-30 hours per week per team member on data entry tasks alone. For a 10-person firm, that's over 1,000 hours annually, equating to $100K+ in billable time at standard rates. We track this via custom metrics in your dashboard, showing ROI within 2-3 months. Real clients report faster client onboarding by 60%, reducing errors that previously cost hours in rework. Our focus on your workflows ensures these gains are sustainable, scaling with your growth without added complexity.
Is the automation secure for handling sensitive client data?
Absolutely—security is paramount for MSPs. We use end-to-end encryption, role-based access, and compliance with standards like SOC 2, HIPAA, and GDPR. Data is processed in isolated environments to prevent cross-client leaks, with AI models trained only on anonymized patterns from your operations. We've audited our systems for regulated industries, ensuring no vulnerabilities. Unlike generic tools, our custom builds include audit trails for every entry, giving you peace of mind during client audits. Post-deployment, we provide ongoing monitoring to keep your data fortress impenetrable.
How much does a custom automation project cost for an MSP?
Costs vary by scope, but for a standard MSP setup with PSA and monitoring integrations, expect $25K-$50K for a full build, delivering 3-5x ROI in year one through time savings. This is a one-time investment for ownership, avoiding perpetual subscriptions that drain 15-20% of SMB budgets. We offer phased pricing: discovery at no cost, then build in milestones. Compared to manual labor costs or tool sprawl, it's a fraction—our clients recoup in 90 days. We tailor quotes after a free consultation to fit your exact needs, ensuring value from the start.
Can this scale as my MSP grows to more clients?
Yes, our automations are designed for scalability from the outset. Using advanced frameworks, we build systems that handle 10 to 500+ clients without performance dips, auto-scaling resources as needed. For growing MSPs, this means seamless expansion—adding new contracts or tools doesn't require rebuilds. We've supported firms doubling their client base post-deployment, maintaining 25+ hour savings per tech. The owned architecture means you control upgrades, avoiding the scaling walls of no-code platforms that cap at mid-size operations.
What if my team needs training on the new system?
We include comprehensive, hands-on training tailored to your MSP staff— from techs to admins—covering dashboard use, troubleshooting, and optimization. Sessions are virtual or on-site, lasting 4-8 hours, with customized guides referencing your workflows. Post-launch, we offer 30 days of support and a knowledge base built from your data. Clients find their teams proficient in a week, boosting adoption and maximizing savings. This isn't generic help; it's MSP-specific, ensuring quick wins without workflow disruptions.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.