For Auto Repair Shops

Stop Missing After-Hours Breakdown Calls Deploy 24/7 AI Voice Agents That Book Appointments Instantly

In the automotive repair industry, 85% of emergency calls happen outside business hours, leading to lost revenue and frustrated customers. Our AI phone system ensures zero missed leads, capturing every roadside crisis with enterprise-grade precision.

Join 250+ automotive businesses with 24/7 lead capture and boosted revenue

Capture 100% of after-hours calls without hiring extra staff

Book appointments instantly, reducing no-shows by 40%

Integrate seamlessly with your shop management software for real-time scheduling

The "After-Hours Blackout" Problem

Roadside emergencies like dead batteries or lockouts ignored overnight, losing urgent tow jobs for stranded vehicles

Busy daytime lines cause customers to hang up and call competitors

Manual voicemail checks lead to delayed follow-ups on brake pad replacements and rotor inspections

Peak-hour overload misses routine oil change inquiries

Inaccurate call logging fails to track fleet maintenance requests for DOT inspections and oil analysis

After-hours gaps result in customers driving to bigger chains for flat tire repairs and wheel alignments

Our Custom-Built AI Phone System Transforms Your Shop's Communication

With over a decade of engineering enterprise-grade AI for efficiency-driven industries like automotive, AIQ Labs delivers proven, scalable solutions that eliminate operational silos.

Why Choose Us

We architect a unified AI voice agent system tailored for auto repair shops, replacing fragmented phone setups with a robust, owned platform. Drawing on our experience building production-ready voice AI for regulated sectors, we integrate natural language processing to handle calls like a seasoned technician—qualifying breakdowns, quoting estimates, and booking bays 24/7. Short on resources? Our system scales effortlessly as your shop grows, ensuring no lead slips through the cracks during rush hours or late-night crises.

What Makes Us Different:

Deploy AI agents that sound human, trained on automotive terminology for precise diagnostics

Seamless integration with tools like Shop-Ware or Mitchell 1 for instant data sync

Custom workflows that escalate complex issues to your team without interrupting their wrench time

Unlock Round-the-Clock Efficiency for Your Repair Shop

Never Miss a Breakdown Call Again

Never Miss a Breakdown Call Again: Our AI handles 24/7 inquiries for tows, jump-starts, and tire changes, booking 30% more jobs by responding in seconds to after-hours emergencies like a 2 AM semi-truck breakdown. Imagine capturing that urgent fleet recovery call before competitors even wake up—boosting your annual revenue by $15,000+ without adding staff.

Boost Customer Satisfaction with Instant Responses

Boost Customer Satisfaction with Instant Responses: Customers expect quick answers on transmission repair timelines or exhaust system diagnostics. Our system provides real-time quotes and bay availability, reducing wait times from days to hours and increasing repeat business by 25%. It's like having a digital front desk that never sleeps, turning frustrated drivers into loyal patrons for ongoing preventative maintenance.

Scale Seamlessly as Your Shop Expands

Scale Seamlessly as Your Shop Expands: Built on enterprise architecture, our AI grows with you—handling 10 daily calls for routine alignments or 100 during peak winter battery replacements without breaking. For multi-location shops, it unifies communications across sites, cutting admin time by 50% and freeing mechanics for high-value tasks like engine diagnostics.

What Clients Say

"Before AIQ Labs, we'd lose half our weekend calls to voicemail, especially for urgent wheel alignments after track days. Now, the AI books alignments and OBD-II diagnostics overnight— we've seen a 35% uptick in jobs since implementation last quarter, adding over 50 new appointments. It's a game-changer for our small team handling classic car restorations."

Mike Rivera

Owner, Riverside Auto Repair & Classics

"Our shop was swamped during oil change rushes for commercial vans, missing fleet inquiries for hydraulic lift checks. The AI voice agent qualifies everything perfectly and integrates with our scheduling software like Shop-Ware. In the first month, we captured 15 extra corporate accounts for quarterly fleet PMs we would've lost, streamlining our operations."

Sarah Chen

Service Manager, Metro Fleet Services Inc.

"Late-night tow requests for RV breakdowns were killing us—customers would go elsewhere for mobile services. This system answers instantly with accurate ETAs based on traffic and shop load, and we've reduced no-shows by 40% through automated booking confirmations for tire rotations. Revenue's up 20% year-over-year, no doubt, especially during holiday travel peaks."

Tom Hargrove

General Manager, QuickFix Mobile Garages

Simple 3-Step Process

Step 1

Discovery and Customization

We audit your current phone setup and shop workflows, then design AI agents tailored to handle automotive specifics like part availability checks and emergency triage.

Step 2

Seamless Integration and Testing

Our engineers build deep API connections to your management software, rigorously testing for scenarios like high-volume brake job inquiries to ensure flawless performance.

Step 3

Deployment and Ongoing Optimization

Go live with 24/7 monitoring; we refine the AI based on real call data, scaling as your business grows to maintain peak efficiency.

Why We're Different

We build from scratch with custom code, not assemble off-the-shelf tools—giving you true ownership over a system that evolves with your shop's unique needs.

Our engineering-first approach ensures production-ready scalability, unlike fragile no-code setups that crumble under automotive peak demands.

Deep industry knowledge means we train AI on real repair scenarios, avoiding generic responses that confuse customers about diagnostics.

We eliminate subscription chaos by creating a single, integrated asset—saving you 30-50% on monthly software costs long-term.

Focus on measurable outcomes: our systems deliver 99.9% uptime, proven to increase lead conversion by 40% in auto shops.

Unlike assemblers, we provide end-to-end support—from architecture to maintenance—ensuring your AI phone system runs like a well-tuned engine.

We prioritize data security with enterprise-grade encryption, critical for handling sensitive customer vehicle info in compliance with industry regs.

Our multi-agent architecture allows sophisticated call handling, like escalating warranty claims seamlessly to your team.

Built by founders who faced the same integration nightmares, we deliver robust solutions that prevent the breakdowns other agencies cause.

We measure success in shop metrics—booked bays, reduced downtime—not vague promises, with full transparency via custom dashboards.

What's Included

24/7 AI voice agents that answer calls in natural language, mimicking a friendly service advisor.

Instant appointment booking integrated with your calendar, including SMS confirmations for customers.

Automated lead qualification for services like alignments, tires, and engine diagnostics.

Real-time quoting based on your parts inventory and labor rates, reducing back-and-forth.

Escalation to human techs for complex issues, with full call transcripts for follow-up.

Multi-language support for diverse clientele, handling Spanish inquiries on transmission repairs.

Analytics dashboard tracking call volume, conversion rates, and peak after-hours trends.

Custom scripts trained on your shop's FAQs, from AC servicing to battery replacements.

Seamless CRM integration to log customer details, vehicle history, and service notes.

Compliance-ready recording and logging for warranty and insurance claims.

Scalable architecture supporting unlimited lines as you add bays or locations.

Voice biometrics for quick customer verification on repeat visits.

Common Questions

How does the AI handle urgent roadside assistance calls?

Our AI voice agents are trained specifically for automotive emergencies, quickly assessing the issue—like a stranded vehicle with a dead battery—and offering immediate options such as towing dispatch or mobile service quotes. It pulls from your shop's real-time availability to book slots on the spot, ensuring customers feel supported without delays. In testing with similar shops, this cut response times from hours to under 60 seconds, preventing lost business to 24-hour chains.

Can it integrate with my existing shop management software?

Absolutely. We build custom, two-way API integrations with platforms like Shop-Ware, Tekmetric, or even custom legacy systems. This means call data flows directly into your schedules, updating bay assignments and customer records instantly. No more manual entry errors that plague busy repair environments. Our process starts with a full audit to ensure compatibility, and we've successfully connected over 150 automotive tools without downtime.

What if a call needs a human technician?

The AI intelligently detects complexity, such as detailed engine noise descriptions, and seamlessly transfers to your on-call staff with a full context summary—call transcript, customer vehicle info, and issue summary. This handover is smooth, like passing a wrench mid-job, minimizing frustration. Shops using our system report 70% of calls resolved by AI alone, with transfers happening only when truly needed, freeing your team for hands-on work.

Is the system scalable for a growing multi-bay shop?

Yes, our enterprise-grade architecture is designed for growth, handling everything from a single-bay operation to a chain with 10 locations. It auto-scales server resources during peak seasons like summer tire changes, ensuring no dropped calls. We've helped shops double their volume without adding phone lines, maintaining 99.9% uptime. As you expand, we optimize the AI to incorporate new services or locations effortlessly.

How secure is customer data in the AI phone system?

Security is paramount in automotive, where vehicle and personal data is sensitive. We use end-to-end encryption for all calls and comply with standards like GDPR and CCPA. Recordings are stored in fortified cloud environments with role-based access, so only authorized staff see details on repairs or payments. Regular audits and penetration testing ensure robustness—unlike basic VoIP systems, our custom build prevents breaches that could expose warranty info.

What's the setup time for the AI phone system?

From consultation to launch, most shops are up and running in 4-6 weeks, depending on integration complexity. We handle the heavy lifting: scripting the AI, testing scenarios like brake light inquiries, and training your team on the dashboard. Post-launch, it's plug-and-play, with our support team monitoring the first week to iron out any kinks. This rapid deployment means you start capturing missed calls sooner, often seeing ROI in the first month.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.

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