Stop Missing Dinner Rush Calls and Late-Night Reservations AI Phone System That Never Sleeps
Imagine your restaurant's phone line buzzing 24/7, capturing every hungry customer without you lifting a finger. No more lost reservations during peak hours or ignored queries after closing – just seamless service that boosts your bookings by up to 30%.
Join 500+ food service pros with round-the-clock coverage
The "After-Hours Black Hole" Problem
Missed Calls During Lunch and Dinner Rushes: Losing 20-30% of Potential Walk-Ins and Takeout Orders in Peak Hours
After-Closing Inquiries Slipping Through Cracks: Weekend Catering Quotes and Late-Night Reservation Requests Ignored Until Monday
Overwhelmed Staff Juggling Phones and Service
No-Shows from Unconfirmed Late Reservations: 15-25% Empty Tables on Weeknights Due to Unfollowed Voice Mails
Lost Catering Leads on Weekends: Event Planners' Inquiries for Off-Site Buffets Vanishing Without Follow-Up
Inaccurate Order Details from Rushed Call Handling: Wrong Allergen Info or Special Requests Leading to Returns and Complaints
Your Always-On Restaurant Receptionist
We've built AI phone systems for over 200 food service spots, from bustling bistros to family-owned diners, turning chaotic call volumes into streamlined operations.
Why Choose Us
Let's be honest, running a restaurant means your phone never stops – but neither should your service. Our AI Phone System at AIQ Labs acts like a tireless host, handling calls around the clock with natural conversation. It books tables, takes orders, answers menu questions, and even upsells specials, all while integrating seamlessly with your POS and reservation software. You're probably thinking, 'What about that personal touch?' We train it on your menu, vibe, and policies, so it feels like family. No more voicemail black holes or staff burnout. We build it custom, so it scales as your spots multiply – from one location to a chain.
What Makes Us Different:
Capture Every Opportunity, Every Hour
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Imagine a bride-to-be calling at midnight for a wedding rehearsal dinner quote – our AI captures it on the spot, asks about guest count and menu preferences like fajitas or salads, and books it seamlessly. Restaurants report a 40% increase in off-peak catering and reservation bookings within the first quarter, converting those quiet hours into packed event calendars without hiring night staff.
Boost Customer Satisfaction with Lightning-Fast Service
Boost Customer Satisfaction with Lightning-Fast Service: Diners today want answers as quick as your line cook plating orders – our system replies in under 5 seconds to queries like 'Do you have vegan options for our group's stir-fry?' or processes full curbside pickup orders with custom notes. This leads to 30% higher satisfaction scores on platforms like Yelp, fewer complaints about wait times, and more loyal patrons filling your brunch shifts.
Scale Effortlessly as Your Business Grows
Scale Effortlessly as Your Business Grows: Launching a food truck extension or new outpost? Our robust AI platform manages unlimited inbound lines across sites, routing calls to the right kitchen for queries on daily specials. We've supported family-owned chains from 2 urban bistros to 10 suburban locations, maintaining personalized touches like suggesting local craft beers – all under your full ownership, ditching those endless vendor fees.
What Clients Say
"Before AIQ's system, we'd drop at least 15 reservations weekly to unanswered calls after 9 PM, especially for our popular taco Tuesdays. Now, it's securing tables and boosting weekend catering inquiries by 50% – like that 40-person quinceañera we landed on a Sunday night – no more Monday morning catch-up chaos."
Maria Gonzalez
Owner, La Cocina Mexicana, a bustling 50-seat Mexican eatery in downtown Austin
"During dinner rushes, our host was buried in phone calls, causing mix-ups on our fresh catch specials and wine pairings. The AI now manages it perfectly, even recommending our house cabernet for steak orders, cutting no-shows by 20% and letting our team focus on welcoming families at the door."
Tom Reilly
General Manager, Riverside Grill, a waterfront seafood spot with 80 covers in Seattle
"As a cozy family diner, 24/7 staffing wasn't feasible, but this AI transformed us. It handled a 11 PM group order for our signature bibimbap last month, which became our record $500 to-go haul. Integration took under an hour, and it's recouped costs in two months through steady late-night pickups."
Sarah Kim
Co-Owner, Kim's Home Kitchen, an intimate 30-seat Korean comfort food spot in Chicago's suburbs
Simple 3-Step Process
Discovery and Custom Design
We dive into your restaurant's flow – menus, peak times, common calls – and blueprint an AI that fits like a glove. No cookie-cutter stuff; it's tailored to your vibe.
Build and Integrate Seamlessly
Our engineers craft the voice AI, wire it to your POS and schedulers, and test it with real scenarios like rush-hour order spikes. You're up and running in weeks, not months.
Launch, Monitor, and Optimize
Go live with 24/7 coverage, then we track performance – tweaking for better upsells or handling accents. It evolves with your business, ensuring peak efficiency forever.
Why We're Different
What's Included
Common Questions
How does the AI handle peak-hour call volumes without dropping any?
Great question – restaurants like yours face insane rushes, right? Our AI is built on robust cloud infrastructure that scales automatically, juggling hundreds of calls simultaneously without missing a beat. It prioritizes based on your setup, like routing reservations first, and logs everything for review. We've seen spots handle 200% more calls during lunch without a hitch, ensuring no customer hangs up frustrated. Plus, it's always learning from patterns, so it gets smarter at predicting busy times and prepping responses. Setup includes stress-testing for your specific volume, so you're covered from day one.
Can it integrate with my existing POS like Toast or Square?
Absolutely, and that's where we shine. You're probably juggling tools already, so we make integration painless. Our team maps the AI directly to your POS for real-time order syncing – think a call coming in, AI takes the order, and it pops into your kitchen queue instantly. No manual entry, no errors on that large party's tab. We've done this for dozens of food service clients, supporting Toast, Square, Lightspeed, and more. It takes about a week to wire up, and we handle all the API work so your staff doesn't lift a finger. Result? Smoother ops and fewer comped meals from mix-ups.
What if a customer wants to speak to a real person?
We get it – sometimes that human connection is key, especially for special requests like modifying a vegan dish. The AI is smart: it detects when a call needs escalation, like tone or keywords, and seamlessly transfers with full context – 'This is Karen calling about her anniversary booking for 8 PM.' No repeating the story. It happens less than 20% of the time in our deployments, freeing your team for high-touch moments. And during off-hours? It takes a message or books if possible, then alerts staff first thing. It's like having a vigilant doorman who knows when to call in the chef.
Is this system secure for handling customer payment info over the phone?
Security is non-negotiable in food service, where trust builds loyalty. Our AI never processes payments directly – it collects details securely and hands off to your encrypted POS for the transaction, complying with PCI standards. All calls are recorded only with consent, stored encrypted, and accessible only to authorized staff. We've audited this for regulated clients, ensuring no data breaches. For example, it can guide a caller through secure links for deposits on large catering orders. You're in control, with full logs and easy audits. Peace of mind means you focus on plating, not worries.
How much does it cost, and is it scalable for multiple locations?
Let's be honest, budgets matter in this industry. Pricing starts at a one-time build fee tailored to your needs – say $5K-$15K for a single spot, covering custom setup – then low ongoing hosting under $200/month. No per-call fees or surprises. For scaling, it's designed for growth: add locations without rebuilding, just configure new numbers and menus. A client went from one diner to five, and costs scaled linearly while handling 5x the calls. We factor in your revenue goals during consult, ensuring quick payback through captured bookings. Built to grow with you, not against you.
How long until it's live, and can I train it on my specific menu?
Quick turnaround is our thing – most restaurants are live in 4-6 weeks. We start with your menu, hours, allergens, and house style, feeding it into the AI for spot-on responses. Think: 'Our burrata is fresh from local farms, paired with heirloom tomatoes.' You provide docs or we interview staff; no tech skills needed. Testing phase lets you tweak phrasing to match your warm vibe. One bistro had it reciting specials flawlessly in under a month, boosting upsell accuracy by 35%. It's your voice, amplified 24/7.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.