Stop Losing Bakery Customers to Voicemail With 24/7 AI Voice Agents That Answer Every Call
Imagine never missing a 3 a.m. custom cake order or a midday rush pickup call again. Our custom AI handles it all, boosting your sales by 30% without adding staff.
Join 150+ food service spots with round-the-clock coverage
The "Silent Kitchen" Problem
Peak-hour phone chaos during morning bake rushes, with lines backing up as staff juggle proofing dough and answering queries about fresh sourdough availability
Missed late-night calls for next-day wedding cake tweaks, such as fondant piping adjustments or flavor profile changes
After-closing inquiries about gluten-free availability vanishing into voicemail, leaving customers unsure about dairy-free pastry options
Overwhelmed staff juggling dough kneading and customer holds, delaying artisan bread shaping during high-volume orders
Lost weekend brunch reservations to unanswered lines, missing out on group orders for quiches and fruit tarts
Supply order confirmations slipping through after-hours cracks, causing delays in flour deliveries for daily batch production
Our Custom-Built AI Voice Agents Keep Your Bakery Humming 24/7
We've powered voice AI for over 50 food service businesses, turning chaotic phone lines into seamless order machines.
Why Choose Us
Let's be honest, running a bakery means your phone rings off the hook when you're elbow-deep in batter. Here's the thing: our AI voice agents are custom-built for your exact workflow, not some off-the-shelf bot. We train them on your menu, allergens, and pickup schedules to handle calls like a pro barista—friendly, fast, and flawless. You're probably thinking, 'What about that personal touch?' We integrate them to escalate to you only when needed, ensuring every cinnamon roll craving gets satisfied instantly.
What Makes Us Different:
Unlock Round-the-Clock Wins for Your Bakery
Never Miss a Custom Order Again
Never Miss a Custom Order Again: Picture this: a customer calls at 2 a.m. for a birthday cake design with buttercream roses and vanilla sponge. Our AI captures details, books it in your calendar, and sends you a morning summary with ingredient lists. No more lost revenue from after-hours gaps—expect a 25% uptick in special orders like tiered cakes within the first month.
Boost Customer Satisfaction Like Freshly Baked Bread
Boost Customer Satisfaction Like Freshly Baked Bread: Instant responses mean no waiting on hold during your busiest bake times. The AI confirms pickup times for cinnamon rolls, suggests pairings like espresso with almond croissants, and handles tweaks on the fly for icing preferences. Bakers we've helped report 40% higher repeat visits because customers feel heard, even at midnight.
Streamline Operations Without Extra Hands
Streamline Operations Without Extra Hands: Free your team from phone duty to focus on what they do best—crafting perfect loaves of rye or baguettes. The AI qualifies leads for wholesale bread accounts, books catering gigs for sandwich platters, and even processes simple payments for bulk cookie orders. One client cut call handling time by 60%, turning doughy frustrations into efficient dough-making during peak fermentation cycles.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend calls to voicemail, especially for those early brunch pickups of our signature blueberry scones. Now, the AI handles 80% of inquiries overnight, and we've seen a real bump in Saturday sales—about 15% more muffins and pastries flying out the door. It's like having an extra baker on shift without the payroll hit during our busiest seasons."
Maria Gonzalez
Owner, Sunrise Sweets Bakery in Portland, OR
"Custom cake orders were a nightmare with our old system; customers would call after closing and just hang up, missing chances for our popular red velvet layers. Since implementing their voice agent, we've captured orders we never would have, like a last-minute 50th anniversary pie with lattice crust that turned into a repeat client for monthly dessert deliveries. Setup took just two weeks, and it's paid for itself in the first month with increased custom icing jobs."
Jamal Carter
Head Baker, Urban Dough Bakery in Chicago, IL
"Dealing with allergy questions and ingredient swaps over the phone was tying up my staff during rush hour, especially for nut-free brownie substitutions. The AI now fields those 24/7 with our exact menu details on vegan glazes and fillings, reducing stress and errors in order fulfillment. Last quarter, customer complaints dropped by 30%, and we're getting rave reviews for quick service on our gluten-free tart selections."
Elena Rossi
Pastry Manager, Flourish Artisan Bakery in Seattle, WA
Simple 3-Step Process
Discovery Call to Map Your Bakery Flow
We chat about your daily grind—from dough proofing to peak pickup times—and pinpoint where calls are costing you dough. This ensures our AI fits like a perfect pie crust.
Custom Build and Training
Our team crafts the agent with your voice, menu lingo, and workflows in mind. We train it on real scenarios, like handling a flour shortage query, so it's ready to roll without a hitch.
Seamless Launch and Optimization
We integrate it with your systems, go live, and monitor the first calls. Then, we tweak based on your feedback—like adding more scone specials— for ongoing, hands-off efficiency.
Why We're Different
What's Included
Common Questions
How does the AI handle custom cake orders without messing up details?
Great question—custom orders are tricky in a bakery, with all those flavors, sizes, and deadlines. Our AI is trained on your exact menu and past orders, so it asks the right questions like 'What filling for the layers?' or 'Any dietary needs?' It captures everything via voice-to-text, logs it in your calendar or POS, and sends you a quick alert. For anything super specific, like a sculpted fondant figure, it seamlessly transfers to you. We've seen error rates drop to under 5% for clients, meaning fewer disappointed customers and more happy returns. Setup includes a test run with your sample orders to get it spot-on.
Will this work during our busiest morning rush without slowing us down?
Absolutely, that's the beauty of it for bakeries like yours. During that 6-9 a.m. frenzy when everyone's calling for fresh bagels, the AI takes over completely—no more putting the phone down mid-knead. It handles up to 50 simultaneous calls if needed, confirming orders or checking availability in seconds. Your team stays focused on baking and serving in-person folks. One bakery owner told us it freed up two hours daily, letting them expand the menu without hiring. We customize the flow to match your rush patterns, ensuring zero disruptions.
What if a customer wants to speak to a real person for a complaint?
We get this a lot—bakery customers value that personal touch, especially for issues like a missed glaze or delivery delay. The AI is smart: it detects tone and keywords like 'upset' or 'wrong order,' then offers an instant transfer to your on-duty staff or leaves a callback note if after hours. It can even pull up the order history to brief you first. This hybrid approach keeps satisfaction high; testimonials show resolution times cut in half. Plus, for non-urgent chats, it resolves 70% on the spot, saving your team's energy for the fun stuff like recipe tweaks.
How much does it cost to set up for a small bakery like mine?
Costs are tailored to your scale—no one-size-fits-all pricing here. For a small operation with moderate call volume, expect a one-time build fee around $5,000-$8,000, covering custom training and integration, then a low monthly maintenance of $200-$400 for updates and support. That's way less than a part-time receptionist, and it pays back fast through captured orders. We start with a free consult to quote exactly based on your calls per day and features needed, like allergy scripting. Many bakeries see ROI in 2-3 months from just the after-hours wins.
Can the AI integrate with my existing ordering system or inventory?
Yes, integration is our specialty—we don't do standalone bots. Whether you're on Square, Toast, or a custom POS, we connect the AI directly so it checks stock levels in real-time, like 'Sorry, sourdough's out today—how about rye?' For inventory, it flags low supplies during calls, preventing over-promising. Setup involves a quick API link, and we test it with your real data. Bakeries report smoother operations, with 20% fewer stock-related complaints. If your system's quirky, our engineers handle the custom work to make it seamless.
Is the AI secure for handling customer payment info over the phone?
Security is non-negotiable, especially with food allergies and payments involved. Our AI uses encrypted channels and complies with PCI standards for any card details—it never stores them itself but routes securely to your processor. Voice data is anonymized and stored only as long as needed for quality checks. We've built this for regulated spots, so it's audit-ready. Customers hear a clear privacy notice upfront, building trust. In practice, it means safe, quick transactions without you worrying about breaches—peace of mind like a locked oven door.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.