Stop Missing After-Hours Catering Inquiries With Our 24/7 AI Voice Agents
Imagine your phone ringing at 2 AM for a wedding reception quote, and it's handled instantly. No missed leads, no voicemail black holes, just seamless service that captures every opportunity around the clock.
Join 150+ food service pros who've boosted response times by 90% with round-the-clock AI support
The "After-Hours Lead Loss" Problem
Silent phones after kitchen close mean lost weekend event bookings, like missing out on Saturday night wedding receptions or Sunday brunch catering inquiries
Overwhelmed staff dropping calls during peak lunch catering rushes, such as when the line's buzzing with last-minute boxed lunch orders for nearby offices
Voicemails piling up from late-night clients planning office parties, including requests for cocktail hour appetizers or dessert stations
Inconsistent follow-ups on holiday menu inquiries due to shift changes, such as turkey carving stations or festive charcuterie boards for year-end events
Missed upsell chances for add-ons like dessert platters on initial calls, especially when clients inquire about plated mains but forget to ask for tiered cakes or fruit displays
Frustrated clients hanging up when lines are jammed with order confirmations, like verifying drop-off times for corporate sandwich platters during rush hour
Your Custom AI Voice Agent: Built for Catering Chaos
We've powered voice AI for over 50 food service operations, from bustling caterers to event pros, ensuring every call turns into revenue.
Why Choose Us
Let's be honest, catering isn't a 9-to-5 gig. You're probably thinking about those frantic calls at midnight for a last-minute gala setup. That's where our AI voice agents shine. We craft them specifically for your workflow—integrating with your booking software, menu databases, and even inventory trackers. No off-the-shelf nonsense. This is a tailored system that sounds like your team, handles accents from diverse clients, and books tastings on the spot. Round-the-clock availability means your business never sleeps, capturing leads while you recharge.
What Makes Us Different:
Capture Every Opportunity, 24/7
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Picture this: a bride calls at 11 PM for her rehearsal dinner menu, specifying gluten-free pasta options. Our AI agent chats her through family-style Italian dishes, books the 4 PM slot for 50 guests, and logs it in your calendar. Result? <span class="gradient">30% more bookings</span> from after-hours inquiries, like weekend bar mitzvah receptions, without you lifting a finger.
Boost Customer Satisfaction with Instant Responses
Boost Customer Satisfaction with Instant Responses: You're slammed prepping mise en place for a corporate luncheon, but clients expect quick answers on halal entrees or 2 PM delivery windows. Our agents provide them instantly, confirming details and even suggesting wine pairings. Clients feel valued, leading to rave reviews and repeat business—think <span class="gradient">25% higher satisfaction scores</span> from events like quarterly board meetings.
Streamline Operations and Cut Costs
Streamline Operations and Cut Costs: No more hiring extra staff for phone coverage during busy banquet services. The AI handles routine calls, qualifies prospects for events like high school proms, and even suggests upsells like signature cocktail stations. Save on labor while scaling efficiently—caterers report <span class="gradient">40% reduction</span> in missed opportunities and admin time for plating and setup coordination.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend inquiries to voicemail, especially calls about buffet setups for family reunions. Now, our agent books two extra events a week, like that 150-person outdoor wedding barbecue we snagged at 1 AM last summer. It's like having a night-shift sous chef for sales—game-changer for our small team during peak wedding season."
Maria Gonzalez
Owner, Savory Events Catering – specializing in Southern barbecue and wedding buffets in Atlanta
"During the 2023 holiday season, calls flooded in for office party quotes on our Indian fusion menus. The AI handled 80% without us, even suggesting naan bread pairings for our tandoori platters. We closed $15K more in December alone from events like Diwali corporate dinners, and our clients love the quick follow-ups on spice level customizations."
Raj Patel
Operations Manager, Spice Route Caterers – award-winning Indian fusion catering in Chicago
"We were dropping balls on after-hours corp event leads, like inquiries for executive breakfast spreads. This custom agent integrates with our scheduling app perfectly—booked a full-day seminar catering gig with avocado toast stations last month that we would've missed entirely. Setup took just two weeks, and it's paid for itself with three new quarterly contracts already."
Elena Vasquez
General Manager, Elite Plate Catering – premium event catering for tech conferences in San Francisco
Simple 3-Step Process
Discovery and Customization
We dive into your catering flow—event types, peak times, menu quirks—to build an agent that fits like a glove. No templates; it's all about your business.
Integration and Training
We wire it into your tools, train the AI on your voice and scripts, then test with real scenarios like rush-hour order tweaks. Quick and painless.
Launch and Optimization
Go live with 24/7 monitoring. We tweak based on call data, ensuring it evolves with your growing event lineup. You're supported every step.
Why We're Different
What's Included
Common Questions
How does the AI handle specific catering inquiries like menu customizations?
Our agents are trained on your exact menus and options, so they can discuss things like gluten-free appetizers or vegan mains right away. We pull from your database for accuracy. For instance, if a client asks about a 200-person buffet, it checks availability, suggests pairings, and even quotes pricing based on your rates. It's not generic— we customize the dialogue to sound like your staff, building trust instantly. And if it gets tricky, like a rare ingredient swap, it seamlessly transfers to you. This setup has helped caterers like yours respond 5x faster to custom requests, keeping clients hooked without delays.
What if a call comes in during a busy event and needs human input?
No worries— the AI is smart about escalation. It qualifies the call first: Is it a simple confirmation or a full event pitch? For anything nuanced, like negotiating a multi-day conference menu, it hands off to your on-duty team with a full summary texted or emailed. We've seen this reduce dropped calls by 70% for busy caterers. You're in control; we set thresholds based on your workflow, ensuring the AI handles the routine—like rescheduling deliveries—while freeing you for high-value chats. It's like an extra set of hands in the kitchen, always ready but knowing when to step back.
Can this integrate with our existing booking and inventory software?
Absolutely, that's our specialty. We build deep, custom integrations with tools like CaterTrax, Toast, or even QuickBooks for invoicing. The agent checks real-time stock for items like fresh seafood platters and syncs bookings directly to your calendar, avoiding double-bookings. For a catering firm we worked with, this cut manual entry by 15 hours a week. It's not plug-and-play; we map your exact processes, so when a client books a cocktail hour, it updates inventory and sends you an alert. This unified setup eliminates silos, letting you focus on execution rather than data chasing.
How secure is the AI with sensitive client data like event details?
Security is non-negotiable in catering, where privacy matters for VIP events. We use enterprise-grade encryption for all calls and data, compliant with standards like GDPR and HIPAA if needed for dietary info. Conversations are stored securely, accessible only to your team via a custom dashboard. No third-party clouds without your say-so. A client in event catering told us this gave them peace of mind for high-profile weddings— no leaks, just reliable service. We audit everything and provide full ownership, so you're not locked into someone else's security model. It's built to protect your reputation as much as your recipes.
What's the setup time, and can we test it before going live?
Setup typically takes 2-4 weeks, depending on your system's complexity. We start with a deep dive into your operations, then prototype the agent for testing. You'll run mock calls—say, quoting a birthday bash or corporate lunch—to tweak responses. One caterer we partnered with went live in three weeks and captured their first lead on day one. It's iterative: we refine based on your feedback, ensuring it nails your lingo and flow. Post-launch, we monitor for a month, optimizing for things like call volume spikes. No big commitments upfront; it's a collaborative build that fits your schedule.
Will the AI sound robotic, or does it fit our brand's warm vibe?
It sounds human—warm, engaging, like your front-of-house team. We train it on your actual call recordings (with permission) to capture accents, enthusiasm, and phrasing, such as 'Let's make your event unforgettable with our signature sliders.' No stiff robot voices; it's conversational, even handling jokes about picky eaters. For a family-run caterer, this boosted their close rate by 35% because clients felt personally attended to. We fine-tune for your brand's personality, from upscale elegance to casual BBQ vibes, so it feels like an extension of you, not an outsider.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.