Stop Missing After-Hours Maintenance Calls Deploy 24/7 AI Voice Agents That Never Sleep
In the fast-paced world of property management, 78% of tenant inquiries happen outside business hours, leading to delayed responses and frustrated residents. Our custom AI voice agents ensure zero missed opportunities, capturing every lead and issue instantly.
Join 250+ businesses with round-the-clock lead capture and boosted tenant satisfaction
The "After-Hours Vacuum" Problem
Tenant emergencies like burst pipes or lockouts ignored overnight, leading to escalated complaints, water damage claims, and potential lease terminations under habitability laws
Prospective renters calling evenings about unit availability slip through cracks, costing you prime occupancy rates and forfeiting Section 8 voucher opportunities
Maintenance requests for HVAC failures or appliance breakdowns piling up after 5 PM, delaying repairs, increasing vacancy risks, and violating fair housing repair timelines
Vendor coordination calls for plumbing inspections or roofing bids unanswered, stalling property upgrades, compliance checks, and certificate of occupancy renewals
Lease renewal inquiries at odd hours about rent escalations or pet policies lost, resulting in higher turnover, lost ancillary income from parking fees, and revenue dips
Security deposit disputes over carpet wear or minor damages unresolved promptly, breeding dissatisfaction, legal headaches under state landlord-tenant statutes, and negative reviews on platforms like Zillow
AI Voice Agents Built for Property Management: Always On, Always Ready
With over a decade of experience engineering AI for real estate operations, we've helped 150+ property firms eliminate after-hours blind spots through enterprise-grade, custom voice systems.
Why Choose Us
Imagine your properties covered by an invisible security blanket of AI intelligence. Our AI voice agents act like a vigilant property manager who never clocks out. Tailored to your portfolio's unique needs—whether handling multifamily complexes or commercial leases—they answer calls with natural, human-like precision. Drawing from your specific protocols, they qualify tenants, schedule viewings, log maintenance tickets directly into your system, and escalate only when necessary. No more voicemail black holes. This is custom-built efficiency, not off-the-shelf noise.
What Makes Us Different:
Unlock 24/7 Efficiency That Drives Results
Never Miss a Tenant Lead Again
Never Miss a Tenant Lead Again: Property managers report capturing 40% more inquiries after deploying our AI agents, turning after-hours calls into booked tours and signed leases within 24 hours. This directly boosts occupancy rates, with one client seeing a 15% revenue lift in the first quarter by filling high-demand multifamily units faster.
Slash Response Times, Skyrocket Satisfaction
Slash Response Times, Skyrocket Satisfaction: Instant handling of routine queries like rent due dates, amenity access, or HOA rule clarifications reduces tenant frustration. Benchmarks show satisfaction scores rising 30% on average, leading to fewer evictions and longer tenancies—proven to add 10-20% to annual retention in competitive urban markets.
Cut Costs Without Cutting Corners
Cut Costs Without Cutting Corners: Replace expensive on-call staff with AI that operates at a fraction of the cost—clients save up to $50K yearly on overtime for emergency property responses. Yet, it delivers personalized service, logging issues like electrical faults into your Yardi or AppFolio workflow for seamless follow-up, ensuring nothing falls through the cracks.
What Clients Say
"We manage 500 multifamily units across three cities, and before AIQ Labs, weekend leak reports from tenant-occupied buildings meant chaos by Monday, often resulting in mold remediation delays. Now, the voice agent triages everything instantly—last month, it scheduled three urgent plumbing repairs without us lifting a finger. Occupancy's up 8%, and tenants actually thank us for the quick responses that prevent further property damage."
Maria Gonzalez
Operations Director, Urban Heights Properties (managing 500+ units in Chicago and suburbs)
"Hiring night staff for our commercial portfolio of office and retail spaces was killing margins due to after-hours HVAC service calls. The AI voice agent handles vendor calls and lease queries flawlessly, integrating straight into our MRI Software system. In six months, we've reduced vacancy from 12% to 7% in our downtown properties, and it's all because we never miss a beat on tenant retention."
David Chen
Portfolio Manager, Apex Realty Group (overseeing 1M sq ft commercial assets)
"As a smaller firm with 150 garden-style apartments in the suburbs, after-hours was our weak spot—prospects would hang up on voicemails inquiring about two-bedroom availabilities. This custom setup books viewings 24/7 via integrated calendars, and we've filled 20 units faster than ever, cutting our average days on market from 45 to 22. It's like having an extra team member who doesn't need coffee breaks."
Sarah Patel
Owner, Harmony Residential Management (150 units in suburban Atlanta)
Simple 3-Step Process
Discovery and Customization
We audit your property workflows, tenant pain points, and existing tools to design an AI agent molded to your operations—like crafting a custom key for your portfolio's unique locks.
Build and Integrate
Our engineers code the agent with your voice, protocols, and integrations, testing rigorously to ensure it handles real scenarios like emergency lockouts or renewal talks without a hitch.
Deploy and Optimize
Go live with 24/7 monitoring, then refine based on call data—watching performance like a hawk over your properties to maximize uptime and effectiveness.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle emergency maintenance calls after hours?
Our AI agents are programmed with your specific emergency protocols, prioritizing issues like floods or lockouts. They gather details from the caller—such as unit number, description, and urgency—then instantly log a ticket in your system and notify on-call staff via SMS or app alerts. For non-emergencies, they schedule follow-ups. This setup has helped clients resolve 85% of urgent calls within 30 minutes, preventing escalations and keeping tenants happy without round-the-clock human oversight.
Can it integrate with our existing property management software?
Absolutely. We specialize in deep, two-way integrations with platforms like Yardi, RealPage, or AppFolio. The AI pulls real-time data—like lease status or payment history—to provide accurate responses, then pushes updates back seamlessly. No more manual entry. For a recent multifamily client, this cut data silos by 90%, allowing their team to focus on strategy rather than admin drudgery.
What if the AI can't resolve a call and needs to escalate?
Escalation is built-in for nuance-heavy situations, like legal disputes or personalized negotiations. The agent transfers the call with a full summary—transcripts, key details, and context—sent to your human rep in seconds. We've designed it to detect frustration or complexity via tone analysis, ensuring smooth handoffs. Clients report 95% first-contact resolution for routine queries, with escalations dropping overall call handling time by 40%.
Is the AI compliant with real estate regulations like Fair Housing?
Yes, we embed compliance from the start, training the agent on laws like the Fair Housing Act to avoid discriminatory language or practices. It neutrally qualifies leads based on objective criteria you define, without probing protected classes. For regulated interactions, like collections, it adheres to FDCPA guidelines. Our work with commercial portfolios ensures audit-ready logs, giving you peace of mind in an industry where non-compliance can cost thousands.
How much does customization cost, and how long does it take?
Costs start at $15,000 for a tailored setup, scaling with your portfolio size and integrations—far less than staffing a 24/7 line. Deployment takes 4-6 weeks: one for discovery, two for build and testing, and one for launch with training. We include three months of optimization to hit peak performance. A mid-sized firm with 300 units saw ROI in two months through reduced vacancies, proving the investment pays off quickly in property management's high-stakes environment.
Will the AI sound robotic, or can it match our brand voice?
Our advanced synthesis creates natural, conversational tones customized to your brand—warm and approachable for residential, professional for commercial. We sample your team's calls or provide scripts to train it, ensuring it builds rapport like a trusted super. Tenants often mistake it for a human, with one client noting a 25% increase in positive feedback on responsiveness. It's not stiff automation; it's your voice, extended 24/7.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.