For Custom Fabrication Shops

Stop Missing Critical Calls on Welding Jobs or Custom Metal Orders

In the fast-paced world of custom fabrication, a single missed call after hours can mean losing out on a $50K steel framework project. Our AI voice agents keep you connected 24/7, ensuring every lead gets an instant, professional response—no matter the time.

Join 150+ businesses with round-the-clock lead capture

Capture 30% more leads from after-hours inquiries
Reduce response time to seconds, not hours
Handle routine calls without pulling your team off the shop floor

The "After-Hours Blackout" Problem

Shop Floor Welders and Machinists Pulled from CNC Machines for Non-Stop Phone Interruptions

Weekend Calls for Rush Steel Beam Fabrications or Custom Machined Parts Fall Through the Cracks

Outdated Voicemail Systems Fail to Qualify Inquiries for Custom Sheet Metal Bends or Welded Assemblies

Supply Chain Vendors Calling Off-Hours for Detailed Specs on Structural Steel or Alloy Compositions

Missed Follow-Ups on Complex Multi-Stage MIG/TIG Welding Quotes and Fabrication Timelines

Nighttime Client Alarms Over Delays in Structural Component Deliveries or On-Site Fabrication Setups Go Unheeded

Round-the-Clock AI Voice Agents Built for Your Shop

We've deployed these systems in fabrication shops just like yours, handling everything from plasma cutting quotes to aluminum extrusion orders.

Why Choose Us

Here's the thing: your fabrication business doesn't stop at 5 PM, and neither should your phone. At AIQ Labs, we craft custom AI voice agents that sound like a seasoned foreman—natural, knowledgeable, and always ready. Integrated directly into your workflow, they answer calls instantly, qualify leads based on project specs, and even schedule site visits. No more voicemail purgatory. You're probably thinking, 'Will it understand our jargon?' Absolutely. We train them on your exact terminology, from MIG welding details to CNC routing tolerances, ensuring seamless handoffs to your team when needed.

What Makes Us Different:

Tailored voice that speaks fabrication fluently
Seamless integration with your quoting software
24/7 uptime with zero downtime during peak production

Capture Every Opportunity, No Exceptions

Never Miss a Lead, Day or Night

Never Miss a Lead, Day or Night: Picture a construction foreman calling at 2 AM about an urgent custom steel bracket for a bridge repair. Our AI agent verifies load-bearing specs, material grade like A36 steel, logs the CAD details, and pings your day shift via integrated ERP—converting lost opportunities into $20K fabrication contracts. Fabricators report a 40% surge in captured rush orders, no added staff needed.

Boost Customer Satisfaction with Instant Responses

Boost Customer Satisfaction with Instant Responses: In tight construction schedules, a day's delay on rebar delivery can derail a pour. Your AI agent instantly confirms stock on ASTM-grade materials or 4-week lead times for custom extrusions, keeping site managers reassured and projects on track. A mid-sized fab shop saw 25% more repeat contracts within six months, as clients valued the 24/7 responsiveness during off-hours site crises.

Free Up Your Team for High-Value Work

Free Up Your Team for High-Value Work: Truth is, diverting a skilled millwright from precision plasma cutting for a simple status check on a weldment order tanks efficiency. Our agents autonomously manage 80% of inquiries, from tracking shipment manifests for galvanized fittings to preliminary quoting on pipe spools, freeing your crew for critical tasks like quality inspections and assembly line optimizations that boost your shop's throughput by 30%.

What Clients Say

"Before AIQ's voice agent, we'd drop half our Saturday inquiries for custom I-beam fabrications or steel tubing cuts. Now, it captures exact dimensions, alloy preferences, and urgency levels, then schedules our plasma team seamlessly. In Q2 alone, we secured four major structural contracts we'd have lost—boosting revenue by $75K without overtime chaos."

Mike Rivera

Fabrication Supervisor, Precision Metalworks LLC

"Night shifts were a nightmare with voicemails stacking up on aluminum extrusion profiles for architectural facades. The AI agent nails the qualification process, pulling tolerance specs and integrating directly with our SolidWorks CAD system for instant feasibility checks. We slashed missed leads by 35% in the first 30 days, and construction clients rave about the sub-24-hour response on prototype runs."

Sarah Chen

Production Coordinator, FabForge Manufacturing

"After-hours freakouts from job sites over delayed crane hook weldments or scaffold fittings meant scrambling the whole crew for callbacks. This AI system responds just like our foremen, even fielding questions on AWS D1.1 welding codes and tolerances. We've reclaimed 15 hours weekly on admin, closed 20% more deals on custom assemblies, and kept our lean team intact through peak season."

Tom Hargrove

General Manager, Apex Structural Fab Co.

Simple 3-Step Process

Step 1

Discovery and Customization

We dive into your shop's workflow—mapping out common calls like quote requests for sheet metal bending or status updates on assemblies. Then, we tailor the AI to your voice and terminology, ensuring it fits like a custom jig.

Step 2

Integration and Testing

Your agent plugs into your existing systems, like CRM for lead tracking or scheduling tools for site visits. We run field-tested simulations with real fabrication scenarios to guarantee smooth operation from day one.

Step 3

Launch and Optimization

Go live with 24/7 monitoring. We refine based on actual calls—tweaking responses for better accuracy on things like CNC tolerances. You'll see immediate ROI as leads pour in without the after-hours hassle.

Why We're Different

We build from scratch, not bolt-on templates—your agent learns your shop's unique lingo, like distinguishing between TIG and stick welding, unlike generic bots that fumble industry terms.
True ownership means no subscription traps; we hand you a scalable system integrated into your ops, freeing you from juggling disconnected tools.
Field-tested in real fabrication environments, our agents handle noisy shop calls and complex queries, proven to boost lead capture by 40% where off-the-shelf options fail.
Deep API connections ensure seamless data flow to your quoting software or inventory systems, eliminating the brittle integrations that plague most AI setups.
We're engineers, not assemblers—crafting production-ready voice AI that scales with your business, from small runs to high-volume contracts.
Custom training on your historical calls means hyper-relevant responses, turning one-off inquiries into long-term fabrication partnerships.
ROI-focused design: we measure success by actual shop metrics like reduced overtime and increased project wins, not vague engagement stats.
Compliance-ready for manufacturing regs, with secure logging for audits on sensitive client specs—something cookie-cutter solutions overlook.
Ongoing optimization without extra costs; we evolve the agent as your workflows change, like adapting to new machinery or supply chains.
Human-like escalation: when a call needs your expertise on a tricky alloy mix, it hands off smoothly, preserving the personal touch in fabrication.

What's Included

Natural voice synthesis trained on fabrication jargon for authentic conversations
Instant call screening to prioritize urgent requests like rush steel cuttings
Automated lead qualification with questions on project scope, materials, and timelines
Seamless booking of consultations or site measurements via integrated calendars
Real-time transcription and logging of calls for easy review in your CRM
Multi-language support for international clients seeking custom parts
Escalation to human agents during peak hours or complex welding discussions
Integration with shop management software for direct order entry
Analytics dashboard tracking call volume, conversion rates, and ROI on leads
24/7 availability with failover to ensure no call drops during outages
Custom scripts for handling objections, like pricing on custom aluminum work
Secure data handling compliant with manufacturing privacy standards

Common Questions

How does the AI voice agent handle technical fabrication questions?

We customize it with your shop's specific knowledge base, including details on processes like laser cutting or anodizing. For instance, if a client asks about tolerances for a steel beam, the agent draws from your uploaded specs to provide accurate info or escalate intelligently. It's trained on real call transcripts, so it sounds like your team—practical and precise. Shops typically see it resolve 70% of queries without human intervention, saving hours on the floor. Setup takes just a week, and we fine-tune based on feedback.

Will this integrate with our existing shop software?

Absolutely. We build two-way integrations with tools like your ERP for inventory checks or quoting software for instant bids. Picture a call coming in for custom brackets—the agent pulls real-time material availability and logs the lead directly. No more manual entry that eats into production time. Our approach avoids fragile connections; it's robust code that scales with your operations, whether you're running small batches or large-scale manufacturing runs.

What if a call is too complex for the AI?

Smart escalation is built-in. For nuanced discussions, like debating alloy choices for a high-stress component, the agent seamlessly transfers to your on-duty team with full context—transcripts, caller details, and even suggested next steps. This happens only about 20% of the time in fabrication setups, based on our deployments. You're always in control, with alerts via text or your shop's dashboard, ensuring nothing falls through the cracks during crunch times.

How much does it cost compared to hiring a receptionist?

Think of it as a fraction of the cost—no salaries, benefits, or training. For a mid-sized fab shop, implementation starts around $5K, with minimal ongoing fees for hosting and updates. Compare that to $40K+ yearly for a full-time role that can't cover nights or weekends. The ROI hits fast: one captured $30K project pays for it. We focus on your metrics, like lead conversion from after-hours calls, to prove value within months.

Is the AI secure for sensitive client information?

Security is non-negotiable in manufacturing. We use enterprise-grade encryption for all calls, storing data only as long as needed for your records, and comply with standards like GDPR or ISO for fab shops. Transcripts are anonymized where possible, and access is role-based—only your team sees project specifics. We've audited this in regulated environments, ensuring no leaks on proprietary designs or client bids. Peace of mind, so you can focus on crafting quality parts.

Can we try it before full commitment?

Yes, we start with a pilot: we set up a basic agent for your top call types, like quote requests for sheet metal, and run it for two weeks. You'll monitor live calls and see how it handles real scenarios, with our team tweaking on the fly. No long-term lock-in—just proven results before scaling. Many shops extend the pilot because it immediately cuts missed opportunities, giving you that field-tested confidence.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.