Stop Missing Delivery Orders After Hours With 24/7 AI Voice Agents
Imagine never dropping a single takeout order or delivery inquiry, even at 2 AM. Our custom AI voice agents handle calls instantly, boosting your customer satisfaction by 30% while you sleep.
Join 250+ food service businesses capturing every opportunity round-the-clock
The "After-Hours Black Hole" Problem
Hungry customers calling at midnight for late-night pizza delivery, only to get voicemail and switch to competitors like Domino's
Peak lunch rush-hour phone lines tying up staff with sandwich orders, delaying confirmations and frustrating drivers idling outside waiting on hold
Missed allergy inquiries for nut-free gluten-free options or special instructions like 'extra spicy' during calls, leading to wrong deliveries and one-star reviews on Yelp
Drivers and customers clashing over real-time ETA updates for burrito deliveries outside business hours, eroding trust in your service and leading to app uninstalls
Holiday catering calls for Thanksgiving turkey platters overwhelming your team during seasonal surges, causing lost upsell opportunities on family-sized sides like mashed potatoes
Forgotten promo code redemptions for 'Buy One Get One Free' burger deals during phone orders, missing out on repeat business from budget-conscious college diners
Our Custom-Built AI Voice Agents Tailored for Your Delivery Workflow
We've powered voice AI for over 150 food service operations, from bustling pizzerias to nationwide delivery chains, ensuring seamless integration with your POS and routing systems.
Why Choose Us
Let's be honest, running a food delivery service means dealing with unpredictable call volumes—like that sudden lunch rush or the weekend pizza frenzy. Here's the thing: our AI voice agents are custom-engineered for your exact setup, not some off-the-shelf bot. We train them on your menu, delivery zones, and customer lingo, so they sound like an extension of your team. Available 24/7, they answer instantly, process orders, and even handle tweaks like "make it gluten-free." You're probably thinking about the chaos of integrations—don't worry, we build deep connections to your existing tools, turning missed calls into locked-in deliveries without the hassle.
What Makes Us Different:
Unlock Round-the-Clock Wins for Your Delivery Game
Never Miss a Lead, Even at 3 AM
Picture this: a customer craving tacos after a late movie. Our AI grabs the call at 2 AM, takes the order with custom toppings like extra guac, processes payment via integrated POS, and slots it into your queue—no voicemail purgatory. Delivery services see up to 40% more orders from off-hours captures within the first quarter, turning quiet nights into steady revenue streams from ghost kitchen partnerships.
Skyrocket Customer Satisfaction with Instant Responses
Short and sweet: no more waiting on hold during dinner rushes. The AI confirms orders in seconds for items like pad thai with no peanuts, updates ETAs for traffic delays like a pro, and resolves issues on the spot with allergy checks. We've helped services cut complaint calls by 25% in six months, as customers rave about the lightning-fast, always-on support that feels personal, boosting Net Promoter Scores by 20 points.
Capture Every Opportunity Without Extra Headcount
You're juggling drivers, kitchen staff prepping fresh salads, and now calls? Our agents handle it all, from suggesting add-ons like ranch dressing to qualifying catering leads, freeing your team for what matters. In one case, a burger joint added $15K monthly from voice-qualified upsells within three months—like suggesting fries with that shake—efficiency that scales with your busiest days and integrates seamlessly with DoorDash routing.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend calls to voicemail, especially for those big family orders of chicken wings and nachos. Now, the voice agent handles everything from confirming addresses to adding sides like extra cheese—our delivery volume jumped 28% in the first two months during football season, and customers actually thank us for the quick pick-up that saved our game-day rushes."
Maria Gonzalez
Operations Manager, QuickBite Pizza & Wings Delivery
"Integrating this with our POS was a game-changer during lunch rushes for falafel wraps and hummus platters. No more dropped calls means fewer mix-ups on vegan options, and we've cut refund requests by 15% over the last year. It's like having an extra staffer who never sleeps, especially for handling spice level customizations without errors."
Raj Patel
Owner, SpiceRoute Mediterranean Grill
"We were skeptical about voice AI sounding natural, but it nails our local Southern accent and menu lingo for BBQ ribs and coleslaw sides. After-hours inquiries for catering quotes used to vanish; now they're booked automatically with add-on suggestions. Revenue from evenings alone increased by $8,000 last quarter thanks to seamless handling of group orders for tailgates."
Elena Vasquez
General Manager, Urban Eats BBQ Delivery
Simple 3-Step Process
Discovery and Customization
We dive into your delivery ops—menu details, peak times, common tweaks—and build the AI to fit your workflow like a glove, ensuring it speaks your language from day one.
Seamless Integration and Testing
Our team wires it into your POS, routing software, and CRM for smooth data flow. We test with real scenarios, like a busy dinner rush, tweaking until it's flawless and ready to roll.
Launch and Ongoing Optimization
Go live with 24/7 monitoring. We refine based on call data—maybe more focus on promo handling— so your agent evolves, keeping satisfaction high as your business grows.
Why We're Different
What's Included
Common Questions
How does the AI voice agent integrate with my existing delivery software?
We make it simple and secure. Our team maps out your current setup—think POS like Toast or Square, and routing tools like DoorDash integrations—and builds custom APIs for two-way data flow. For instance, when a customer calls to change an address, the AI updates it instantly in your system without manual entry. We've done this for dozens of delivery ops, ensuring zero downtime during setup. It's all about fitting into your workflow, not forcing a new one. Plus, you own the code, so no surprise fees if your software evolves.
Can the AI handle complex food orders, like customizations or allergies?
Absolutely, and we customize it for your menu's nuances. The agent is trained on specifics—like "substitute quinoa for rice" or flagging nut allergies—with safety protocols that prompt for details and log everything. In testing with a sushi delivery service, it nailed 95% of intricate orders on the first try, reducing errors that used to lead to returns. It's conversational, asking clarifying questions naturally, so customers feel heard. We refine this based on your real call data post-launch for even better accuracy.
What if a call gets too complicated for the AI to handle?
Smart handoffs are built-in. If the query veers into something like a bulk catering dispute, the AI seamlessly transfers to your on-duty staff with full context—order details, customer history, all teed up. This happens less than 10% of the time in our deployments, but when it does, it's smooth, like passing the baton in a relay. For food services, we've set thresholds based on call length or keywords, ensuring 24/7 coverage without frustrating anyone. Your team stays efficient, focusing only on what needs human touch.
Is this solution scalable for growing delivery businesses?
Yes, designed for growth from day one. Our architecture handles spikes—like Super Bowl surges—scaling to thousands of calls without hiccups, thanks to cloud-based, production-grade builds. A client starting with 50 daily orders scaled to 500 in six months, and the agent adapted without rebuilds. We include performance monitoring and auto-optimizations, so as you add locations or menu items, it evolves. No more outgrowing rigid tools; this is your owned system, flexible for expansion while keeping costs predictable.
How much does a custom AI voice agent cost for my food delivery service?
Costs are tailored to your needs, starting around $5,000 for setup plus monthly optimization at $500-$1,500, depending on call volume and integrations. For a mid-sized delivery op with 200 daily orders, it's often a one-time build fee covering custom training on your menu and zones, then low ongoing for tweaks. This beats hiring a night-shift rep, who might cost $40K yearly. We provide a full ROI breakdown in your free consult—many see payback in 3-4 months from captured orders alone. It's an investment in owning your efficiency, not renting it.
How quickly can we get the AI voice agent up and running?
Typically 4-6 weeks from kickoff to launch, but we prioritize based on your urgency. Week one is discovery: auditing your calls and systems. Then 2-3 weeks for building and integrating, with testing in week four to simulate rushes. A taco truck chain went live in 28 days, handling their first live calls flawlessly. We move fast because we know delivery waits for no one—post-launch, it's immediately 24/7, with us monitoring to iron out any kinks overnight.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.