For Ghost Kitchen Operators

Stop Missing Orders After the Kitchen Lights Go Out AI Voice Agents That Handle Calls 24/7

Imagine your ghost kitchen never dropping the ball on a late-night delivery request—our custom AI voice agents ensure zero missed calls, boosting your order volume by up to 30% without extra staff.

Join 150+ food service pros with round-the-clock order capture

Capture every after-hours DoorDash inquiry instantly
Reduce no-shows by confirming reservations on the spot
Streamline catering quote requests without waking your team

The "After-Hours Blackout" Problem

Late-Night Pizza Delivery Calls Go Unanswered, Losing 20-30% of Peak Weekend Revenue from Bar Crowds

Customers Abandon During After-Hours Menu Inquiries for Specials Like Tacos or Sushi, Missing Impulse Orders

Missed Weekend Catering Leads for Office Lunches or Party Platters Tank Growth by 15-25% Annually

Overloaded Phones During Lunch Rushes for Sandwich or Burrito Orders Frustrate Hungry Callers and Spike No-Shows

No-Show Reservations for Dinner Tables Cost You Prep Time on Fresh Ingredients Like Seafood or Steaks

Manual Order Taking Errors for Custom Drinks or Toppings Spike 10-15% During High-Volume Dinner Shifts

Our Custom-Built AI Voice Agents for Your Ghost Kitchen

We've powered 50+ food service operations with tailored voice AI, turning chaotic call volumes into seamless order flows.

Why Choose Us

Let's be honest, running a ghost kitchen means juggling apps like Uber Eats and DoorDash while the phone rings off the hook. You're probably thinking, 'How do I handle inquiries without burning out my team?' Here's the thing: our AI voice agents at AIQ Labs are custom-built for your exact setup. We integrate them directly with your POS system, delivery platforms, and inventory trackers. No off-the-shelf templates—these agents learn your menu, handle accents from diverse callers, and even upsell specials like that viral spicy ramen bowl. Available 24/7, they qualify leads, book slots, and log orders instantly, ensuring you capture every opportunity without the after-hours gaps that kill momentum.

What Makes Us Different:

Seamless integration with your kitchen's POS and delivery apps for real-time order syncing
Natural voice responses trained on your menu and customer FAQs to feel like an extension of your team
Scalable handling of call spikes, from quiet nights to Friday frenzy, without added headcount

Unlock Round-the-Clock Wins for Your Kitchen

Never Miss a Lead, Even at 2 AM

Never Miss a Lead, Even at 2 AM: Your AI agent picks up every call for late-night cravings, qualifies delivery requests for items like wings or ramen, and feeds them straight into your POS system. In one case, a taco ghost kitchen saw a 25% uptick in overnight orders from night-shift workers who previously hung up on voicemails—pure revenue you were leaving on the table, often $500+ per busy night.

Boost Customer Satisfaction with Instant Responses

Boost Customer Satisfaction with Instant Responses: Customers hate waiting, especially when they're craving that fresh poke bowl or gourmet burger. Our agents provide immediate menu details on allergens, portion sizes, and order confirmations, cutting wait times to seconds. This leads to higher repeat business and glowing reviews on platforms like Yelp, where quick service can boost your rating from 3.5 to 4.5 stars within a quarter.

Capture Every Opportunity Without Operational Drag

Capture Every Opportunity Without Operational Drag: No more after-hours gaps pulling you from family time or sleep. The AI handles everything from allergy checks to custom modifications like 'no dairy in the pasta,' integrating flawlessly with your kitchen display system so your morning team starts with a full, error-free order queue. Ghost kitchens using this report 40% less admin time in the first 3 months, letting chefs focus on what they do best: cooking high-margin dishes.

What Clients Say

"Before AIQ's voice agent, we'd lose half our weekend catering calls for sheet pan dinners because no one was around to answer after Friday close. Now, it books pizza party quotes automatically with details on headcount and delivery times, and we've added $15K in monthly revenue from events we never chased in just six months."

Maria Gonzalez

Operations Lead, Urban Slice Pizzeria & Ghost Kitchen

"Our lunch rush was chaos—phones ringing off the hook for custom wraps while staff plated salads and handled grill orders. The AI handles order tweaks like 'extra feta on the side' without missing a beat, and integration with our Square POS cut errors by 60% in the first month, saving us hours on remakes."

Raj Patel

Founder & Head Chef, Fresh Greens Salad Bar & Delivery

"I was skeptical about AI sounding natural for menu questions on spice levels or bun choices, but it nails the vibe for our fusion menu. Late-night burger inquiries for add-ons like avocado now convert to orders 80% of the time within two weeks of setup, and my team's not exhausted from endless callbacks during double shifts."

Lena Kim

Kitchen Manager, Night Bite Burgers & Late-Night Kitchen

Simple 3-Step Process

Step 1

Discovery and Customization

We dive into your ghost kitchen's workflow—your menu, peak hours, and pain points like handling vegan swaps. Then, we tailor the AI agent's voice and responses to match your brand, ensuring it feels like a friendly line cook answering.

Step 2

Integration and Testing

Our engineers connect the agent to your POS, inventory, and delivery apps for seamless data flow. We run simulations with real call scenarios, like a rush of falafel orders, tweaking until it's bulletproof and ready for live action.

Step 3

Launch and Optimization

Go live with 24/7 monitoring. We track metrics like call-to-order conversion and refine based on your data—maybe emphasizing that new sushi roll promo. You'll own the system, scaling as your kitchen grows without subscription traps.

Why We're Different

We build from scratch with your ghost kitchen's unique needs in mind, not piecing together generic tools that break during order surges
True ownership means no ongoing fees for rented AI—your system is yours, integrated deeply to avoid the integration nightmares of off-the-shelf options
Our engineering-first approach uses advanced frameworks for reliable, scalable voice AI that handles accents and slang common in food orders, unlike brittle no-code bots
We focus on food service realities, like real-time inventory checks for perishable items, ensuring the AI prevents oversells that waste ingredients
Unlike assemblers juggling subscriptions, we create a unified asset that evolves with your menu changes, saving you from constant tool-hopping
Deep API connections to platforms like Toast or ChowNow mean instant order syncing, reducing errors that plague fragmented setups
We prioritize production-ready reliability—your AI won't glitch during a holiday rush, backed by our in-house platforms like RecoverlyAI
Custom training on your customer data delivers hyper-relevant responses, boosting satisfaction far beyond one-size-fits-all voice services
Our builders' mindset eliminates dependency; we hand over full control, empowering your team without vendor lock-in
Proven in high-stakes food ops, we deliver measurable ROI like 30% more captured leads, not vague promises from template providers

What's Included

24/7 call answering with natural, menu-specific dialogue for instant order taking
Real-time integration with POS systems to confirm availability of dishes like fresh tacos
Lead qualification for catering inquiries, capturing details like group size and dietary needs
Automated reservation booking with no-show reminders to optimize table turnover
Upsell capabilities, suggesting add-ons like drinks during high-margin calls
Multi-language support for diverse urban customers ordering via phone
Order modification handling, from spice levels to allergen swaps, without human intervention
Analytics dashboard tracking call volume, conversion rates, and peak-hour insights
Seamless handoff to human staff for complex queries, like custom event planning
Compliance with food safety protocols in responses, ensuring accurate info on prep times
Voice analytics to refine agent performance based on your kitchen's busiest items
Scalable architecture that grows with your ghost kitchen's expansion to new cuisines

Common Questions

How does the AI voice agent integrate with my existing ghost kitchen tools?

We custom-build integrations tailored to your setup, like connecting directly to your POS (say, Toast or Square) and delivery apps such as DoorDash. This means when a caller orders pad thai at midnight, the agent checks inventory in real-time, logs the order, and notifies your morning prep team—all without manual entry. We've done this for dozens of kitchens, ensuring no data silos or broken links. The process starts with a quick audit of your workflow, and our engineers handle the heavy lifting so you see seamless operation within weeks. No more double-checking orders or lost details in the rush.

Will the AI sound natural when customers call about menu items?

Absolutely—our agents are trained on your specific menu and lingo, sounding like a knowledgeable staffer who's passionate about your birria tacos. We use advanced natural language processing to handle variations, like 'Can I get it without onions?' or accents from international callers. In testing with a sushi ghost kitchen, customers rated interactions as 95% human-like, leading to fewer hang-ups and more completed orders. We fine-tune post-launch based on call recordings, ensuring it evolves with your specials and customer feedback. It's not robotic; it's your kitchen's voice, available round-the-clock.

What if a call is too complex for the AI to handle alone?

Our smart handoff feature detects complexity—like a large catering order for 50 with custom vegan options—and seamlessly transfers to your on-duty staff with full context provided (order details, caller info). This ensures no leads slip through, even during off-hours. For a burger joint we built this for, handoffs happened in under 10% of calls, but when they did, conversion rates jumped 40% because the human picked up mid-conversation. We customize the threshold based on your volume, so it's efficient without overwhelming your team. Plus, all interactions log for easy review.

How much does a custom AI voice agent cost for my ghost kitchen?

Pricing is bespoke, starting around $5K for setup based on your integration needs, with no recurring subscriptions since you own the system. For a mid-sized operation handling 200+ calls weekly, it pays for itself in 2-3 months through captured orders—think $10K+ in new revenue from after-hours leads. We factor in your menu size, call volume, and features like multi-language support. During your free consultation, we'll map out exact costs and ROI projections, drawing from similar kitchens we've optimized. It's an investment in efficiency, not an expense, eliminating the chaos of missed calls.

Can the AI handle peak-hour call volumes without slowing down?

Yes, our scalable architecture is designed for surges, like Friday lunch rushes with 50 calls in an hour. It queues and responds instantly, prioritizing high-intent orders (e.g., immediate pickups) while logging others. A falafel ghost kitchen we equipped handled a 300% volume spike during a local event without dropping calls, converting 85% to orders. We use cloud-based processing for reliability, with built-in redundancies to avoid downtime. Post-launch, we monitor and optimize, ensuring your AI keeps pace as your kitchen scales— no bottlenecks, just steady opportunity capture.

Is the AI compliant with food service regulations for order accuracy?

Definitely—we build in safeguards like double-confirming allergens or prep times to meet health standards, and all responses align with your policies (e.g., 'This dish contains nuts'). For a salad-focused kitchen, this prevented errors in 100% of tracked calls involving dietary restrictions. The system logs everything for audits, integrating with your compliance tools if needed. Our experience with regulated food ops ensures it's not just accurate but legally sound, reducing liability while delighting customers who trust the info. We review your guidelines upfront to customize perfectly.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.