Stop Losing Emergency Calls After Hours Deploy 24/7 AI Voice Agents Built for Your HVAC Workflow
HVAC businesses lose up to 30% of revenue from unanswered calls during evenings and weekends. Our custom AI voice agents capture every lead, 24/7, boosting response rates by 85% and ensuring no furnace failure goes unaddressed.
Join 250+ businesses with round-the-clock lead capture
The "After-Hours Blackout" Problem
Emergency Calls for AC Failures Vanish in the Night, Leaving Families Sweltering Without Immediate Relief
Overloaded Dispatchers Miss Routine Service Leads for Annual Furnace Tune-Ups Amid Peak Demand
Inconsistent Follow-Up on Boiler Inspections Leads to Compliance Issues and Missed Preventive Maintenance Opportunities
Seasonal Spikes Overwhelm Phone Lines During Heat Waves, Delaying Critical Air Conditioning Installations
Customer Frustration from Voicemail Delays on HVAC Tune-Ups, Resulting in Canceled Appointments and Negative Reviews
Lost Referrals When Off-Duty Plumbing Techs Can't Respond Quickly to Water Heater Burst Reports
Our Custom AI Voice Agents: Engineered for HVAC Precision
With over a decade of experience building enterprise-grade AI for service industries, we've helped 150+ HVAC firms eliminate call gaps and scale operations seamlessly.
Why Choose Us
Imagine your phone line as a vigilant technician, always on duty. Our AI voice agents at AIQ Labs are custom-built from the ground up to integrate with your CRM, scheduling software, and technician dispatch tools. No off-the-shelf templates here. We train the AI on your specific HVAC terminology—think ductwork diagnostics or refrigerant leaks—so it speaks your language. Available 24/7, it handles inquiries with natural conversation, qualifies urgency levels, and books jobs instantly. This isn't just automation; it's a tailored extension of your team, ensuring every call turns into revenue. We've proven this approach reduces missed opportunities by 90% for contractors facing peak season chaos.
What Makes Us Different:
Capture Every Opportunity, 24/7
Never Miss a Lead, Even at 2 AM
Never Miss a Lead, Even at 2 AM: HVAC emergencies like sudden furnace failures don't clock out. Our AI agents provide instant responses in industry-specific terminology, capturing 95% of after-hours calls that would otherwise go to competitors—resulting in 30% more booked jobs for heat pump installations within 24 hours and fewer lost customers enduring freezing nights.
Boost Customer Satisfaction with Round-the-Clock Service
Boost Customer Satisfaction with Round-the-Clock Service: Clients expect quick answers for AC breakdowns during summer peaks. With 24/7 availability, satisfaction scores rise by 40% in the first quarter, turning one-time refrigerant recharges into loyal repeat business for duct cleaning and system upgrades—equivalent to having an infinite team of patient pros handling calls for zoning system diagnostics.
Streamline Operations and Cut Overhead Costs
Streamline Operations and Cut Overhead Costs: Replace expensive on-call staff with AI that qualifies leads for plumbing emergencies and schedules automatically via integration with tools like ServiceTitan. Save up to $50K annually in labor within the first year while increasing efficiency by 25%—ideal for handling summer surges in AC repairs without tech burnout.
What Clients Say
"Before AIQ's voice agent, we'd lose half our weekend calls for boiler pressure relief valve failures. Now, it's booking jobs while we're grilling—last month alone, we added 15 extra emergency service calls for hot water system diagnostics without lifting a finger, boosting our off-hours revenue by 35%."
Mike Reynolds
Owner, CoolTech HVAC & Plumbing Services
"Integrated it with our scheduling app in under two weeks. The AI nailed qualifying a tricky refrigerant leak call at midnight, detecting symptoms like unusual hissing noises, and we upsold a full SEER-rated system replacement the next day. Revenue's up 25% this quarter from captured after-hours leads."
Sarah Patel
Operations Manager, Precision Air Conditioning Pros
"Tried generic bots before, but they couldn't handle HVAC lingo like variable-speed blower issues. AIQ built ours custom in just 10 days—now it even suggests annual maintenance packages based on call details for air handler filters. Cut our no-show rate from 20% to 5% in three months, saving us thousands in rescheduling."
Tom Vargas
General Manager, Elite Comfort Systems Inc.
Simple 3-Step Process
Discovery and Customization
We dive into your HVAC operations—call scripts, peak seasons, and tools—to design an AI agent that fits like a perfectly sized duct. No guesswork; just tailored precision.
Build and Integrate
Our engineers code the voice AI with natural HVAC dialogue, linking it to your CRM and calendars for seamless booking. Testing ensures it handles real scenarios, from flood calls to filter changes.
Deploy and Optimize
Go live 24/7. We monitor performance, tweaking based on call data to boost conversion rates. You'll see leads flowing in immediately, with full ownership of the system.
Why We're Different
What's Included
Common Questions
How does the AI handle urgent HVAC emergencies like a broken AC in summer?
Our AI voice agents are programmed to recognize urgency cues, such as 'no cooling at all' or 'family with infants,' and prioritize them by immediately offering the next available slot or escalating to on-call staff. Trained on thousands of real HVAC call scenarios, it asks targeted questions—like symptom duration or system age—to qualify without delay. For instance, during last year's heat wave, a client saw 92% of emergency calls booked within minutes, preventing revenue loss. Integration with your dispatch software ensures techs get routed instantly, all while maintaining a calm, professional tone to reassure panicked homeowners.
Can I integrate this with my existing HVAC scheduling software?
Absolutely. We specialize in deep, two-way API integrations with tools like ServiceTitan, Housecall Pro, or SuccessWare. The AI pulls real-time availability and pushes booked jobs directly into your calendar, eliminating double-entry errors. For a recent HVAC partner, we connected it in under 10 days, syncing not just appointments but also customer history for personalized responses—like reminding about prior duct cleaning. This creates a single source of truth, reducing no-shows by 35% and freeing your team from phone tag.
What if the AI can't resolve a call and needs a human?
The system is designed for seamless escalation. If the AI detects complexity—say, a multi-zone system issue—it politely offers to connect to a live technician or schedules a callback within 15 minutes. We've built in context transfer, so humans get full call transcripts and notes. In practice, 75% of calls are fully handled by AI, but for the rest, handoffs are smooth. One contractor reported cutting after-hours staffing needs by 60% while maintaining 98% customer satisfaction, as the AI sets expectations clearly from the start.
How much does a custom AI voice agent cost for my HVAC business?
Pricing is tailored to your scale and needs, starting around $5,000 for setup plus $200/month for maintenance—far below hiring a 24/7 receptionist. For a mid-sized HVAC firm with 20 techs, full deployment including integrations runs $15,000 upfront, recouping in 3-6 months via captured leads. We provide a detailed ROI analysis during consultation, factoring your call volume and conversion rates. No subscriptions to multiple tools; you own the system outright, avoiding the $2,000+ annual fees many contractors face from fragmented services.
Is the AI compliant with regulations for recording HVAC service calls?
Yes, we build in full compliance with laws like TCPA and state recording rules, including opt-in prompts and secure storage. Calls are transcribed with encryption, accessible only to authorized staff. For HVAC specifics, this protects against disputes over service quotes or emergency responses. A client in a two-party consent state integrated this without issues, using it to audit 500+ calls quarterly for quality—boosting training efficiency and reducing callbacks by 25%. We handle all legal setup during deployment.
How quickly can I get the AI voice agent up and running?
From consultation to launch, it's typically 4-6 weeks for a custom build. Week one: We map your workflows and gather HVAC data. Weeks two-three: Development and testing on sample calls. Week four: Integration and live rollout with monitoring. For urgent needs, like pre-summer prep, we've deployed in 21 days. Post-launch, we optimize weekly based on your call logs, ensuring it adapts to patterns like increased furnace queries in winter. This rapid timeline means you start capturing leads sooner, without disrupting daily ops.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.