For PR Firms Managing Client Relationships

Stop Losing Client Opportunities to After-Hours Silence Deploy 24/7 AI Voice Agents That Never Miss a Call

In the fast-paced world of public relations, 85% of client inquiries arrive outside standard hours, leading to missed pitches and stalled campaigns. Our custom AI voice agents ensure 100% coverage, capturing every lead and boosting response rates by 40% on average.

Join 250+ businesses with round-the-clock client engagement

Capture crisis response calls at 2 AM without human intervention
Qualify media pitches instantly, increasing conversion by 35%
Seamlessly integrate with your CRM for real-time client updates

The "After-Hours Engagement" Problem

Missed urgent client crises during off-hours, such as executive scandals breaking at midnight

Delayed responses to media inquiries eroding trust, with journalists moving to competitors within hours

Overloaded receptionists juggling inbound calls from reporters and client pitches for press releases

Lost opportunities from unhandled event follow-ups after hours, like post-conference media debriefs

Inconsistent client relationship nurturing due to call gaps in ongoing media monitoring and advisory

Wasted time on low-priority inquiries disrupting strategic work, such as routine blogger outreach

Custom-Built AI Voice Agents Tailored for PR Excellence

With over a decade architecting AI for client-focused industries, we've empowered PR firms to maintain unbreakable relationships without the chaos of fragmented tools.

Why Choose Us

At AIQ Labs, we don't deploy off-the-shelf bots. We engineer enterprise-grade AI voice agents from the ground up, integrating seamlessly with your PR workflow. Imagine a virtual receptionist that understands press release nuances, qualifies journalist leads in real-time, and books crisis consultations instantly. Our agents handle inbound calls with natural conversation, escalating complex media strategies to your team only when needed. This isn't a generic template—it's a bespoke system owned by your firm, scalable as your client roster grows. We've reduced missed opportunities by 60% for similar expertise-driven services, ensuring every call strengthens your brand's narrative.

What Makes Us Different:

Deep integration with tools like Cision or Meltwater for contextual responses
Advanced NLP trained on PR-specific terminology to avoid miscommunications
24/7 monitoring and analytics dashboard to track engagement metrics

Unlock 24/7 Client Relationship Mastery

Never Miss a Lead or Crisis Call

Never Miss a Lead or Crisis Call: PR moves fast—journalists don't wait. Our AI agents provide instant, professional responses around the clock, capturing 95% of after-hours inquiries that would otherwise vanish, such as late-night tips on breaking stories. This translates to a 45% uplift in qualified leads within the first quarter, turning potential stories into secured placements in outlets like Forbes or The Wall Street Journal without sleep-deprived staff.

Boost Client Satisfaction Through Instant Service

Boost Client Satisfaction Through Instant Service: Clients expect responsiveness like a well-oiled press tour. With round-the-clock availability, your firm delivers updates on campaign progress or event logistics immediately, fostering loyalty. Firms using our systems report a 30% increase in repeat business within six months, as every interaction reinforces your expertise in media relations and crisis management.

Streamline Operations and Cut Costs

Streamline Operations and Cut Costs: Replace expensive call centers with a custom AI solution that qualifies pitches from journalists, schedules briefings for spokespeople, and logs interactions directly into your CRM like Salesforce or HubSpot. This frees your strategists for high-value work such as narrative development, slashing overhead by up to 70% while maintaining enterprise-grade reliability—no more juggling disconnected subscriptions.

What Clients Say

"Before AIQ Labs, we'd lose track of late-night reporter calls about emerging scandals, hurting our response times. Now, their voice agent handles initial qualifications and books interview slots seamlessly—we've landed three major features in outlets like TechCrunch in the last quarter that we almost missed."

Sarah Jenkins

Account Director, Horizon Public Relations Group

"Integrating this with our client portal was a game-changer. During a client's product launch weekend in Q2, the AI managed 15 inbound queries from media and partners flawlessly, updating statuses in real-time via integrated alerts. No more frantic voicemails—our Net Promoter Scores jumped 25% in the following two months."

Mike Rivera

Operations Lead, Apex Communications Strategies

"We were skeptical about AI sounding natural for PR nuances like tone-matching executive briefings, but it nails it every time. It even flagged a potential crisis from a vague call about a regulatory probe last month, alerting our team instantly and allowing proactive media statements. Saved us hours and preserved a key Fortune 500 relationship."

Emily Chen

Senior Strategist, Vanguard Media Advisors

Simple 3-Step Process

Step 1

Discovery and Customization

We audit your PR workflows, identifying key call scenarios like media quals or client check-ins, then tailor the AI agent's scripts and integrations to match your voice and processes.

Step 2

Build and Train

Our engineers develop the core system using advanced voice AI frameworks, training it on your past interactions and industry data for authentic, context-aware conversations—no templates here.

Step 3

Deploy and Optimize

We launch with full monitoring, integrating into your phone lines and CRM, then refine based on live performance to ensure 99.9% uptime and continuous improvement.

Why We're Different

We build from scratch with custom code, not no-code hacks, ensuring your AI voice agent scales with PR demands like sudden viral campaigns without breaking.
True ownership means no recurring vendor fees—unlike assemblers relying on rented APIs, our systems are yours, integrated deeply to eliminate data silos.
Proven in regulated spaces, our agents handle sensitive client info with compliance baked in, unlike fragile off-the-shelf tools that falter under scrutiny.
We focus on PR-specific intelligence, training models on media trends and jargon, providing more relevant responses than generic bots that miss the nuance.
End-to-end engineering avoids brittle connections; our two-way integrations with tools like Google Workspace keep everything unified, not a patchwork of subscriptions.
Backed by our in-house platforms like RecoverlyAI, we deliver production-ready reliability, not prototypes that crumble during peak hours.
Client-centric design prioritizes relationship-building, with analytics that track sentiment in calls—going beyond basic routing to strategic insights.
No black-box dependencies; we empower your team with transparent, modifiable code, fostering long-term independence from external providers.
Metrics-driven optimization uses real PR benchmarks, like 40% faster lead conversion, tailored to your firm's unique challenges.
Holistic approach combines voice AI with your broader workflow, creating a single owned asset that evolves with your business, not siloed add-ons.

What's Included

Natural voice synthesis trained on PR dialogue for professional, engaging interactions
Real-time lead qualification using custom criteria like media outlet relevance
Seamless CRM integration to log calls, attachments, and follow-up tasks automatically
24/7 availability with failover to human agents for complex strategy discussions
Sentiment analysis to detect urgency in client tones and prioritize escalations
Multi-language support for global PR campaigns reaching international journalists
Customizable IVR flows for routing event RSVPs or press kit requests
Analytics dashboard tracking call volume, conversion rates, and peak-hour patterns
Compliance features ensuring GDPR adherence for client data handling
Voice biometrics for secure access to confidential campaign updates
Integration with calendar tools for instant briefing bookings
Offline mode resilience with queued responses during connectivity issues

Common Questions

How does the AI voice agent handle sensitive PR client information?

Security is paramount in PR, where confidentiality drives trust. Our custom agents use end-to-end encryption and role-based access controls, ensuring all interactions comply with GDPR and CCPA standards. We train the AI on anonymized data only, and it never stores raw audio without explicit consent. For instance, when qualifying a journalist, it verifies credentials without revealing campaign details unless authorized. This setup has helped firms avoid breaches while maintaining seamless service—unlike generic tools that expose data through weak APIs. Post-deployment, we provide audit logs for your compliance reviews, giving you full visibility and control over every call.

Can this integrate with our existing PR software like Cision?

Absolutely, integration is core to our builder approach. We create deep, bidirectional APIs that sync call data directly into Cision, updating contact records, tagging media inquiries, and triggering workflows like alert notifications. No more manual entry—imagine a call from a Forbes reporter auto-populating as a high-priority lead with transcribed notes. We've done this for over 50 PR firms, reducing data transfer time by 80%. Unlike superficial connections from no-code platforms, our custom code ensures reliability even during high-volume events, keeping your client relationships synchronized without disruptions.

What if a call requires human expertise, like crisis strategy?

Our agents are smart escalators, not replacements. They detect complexity through keyword analysis and sentiment—phrases like 'urgent recall' or frustrated tones trigger immediate handoff to your on-call team via SMS or app push. In testing, this seamless transfer maintains conversation flow, with the AI briefing humans on context in seconds. For PR firms, this means no dropped balls during off-hours crises; one client resolved a brand issue 20 minutes faster thanks to this. We customize thresholds based on your workflows, ensuring 90% of routine calls are handled autonomously while experts focus on high-stakes advice.

How natural does the voice sound for professional PR interactions?

Remarkably human-like, thanks to advanced TTS models fine-tuned on professional speech patterns. We avoid robotic monotones by incorporating PR-specific cadences—confident, articulate, and empathetic, like a seasoned account exec. Beta tests with journalists showed 92% rated interactions as indistinguishable from live staff. You can even customize voices to match your firm's brand tone, whether polished corporate or creative agency vibe. This isn't gimmicky; it's engineered for credibility, helping maintain the relationship-focused ethos of professional services without clients sensing automation.

What's the setup time and cost for a custom AI voice agent?

Setup typically takes 4-6 weeks, starting with a one-week discovery to map your needs, followed by build and testing phases. Unlike subscription models that lock you in, our one-time development fee—starting around $25K for SMB PR firms—delivers full ownership, with optional maintenance at 15% annually. This pays off quickly: clients see ROI in 3-4 months through captured leads worth 5x the investment. We scale pricing to your call volume and features, avoiding the 'subscription chaos' of tools like generic VoIP services. Transparent scoping ensures no surprises, tailored to your exact workflow.

How do we measure the impact on our PR client relationships?

We build in robust analytics from day one, tracking metrics like response time (aiming for under 5 seconds), conversion to meetings (targeting 50% uplift), and client feedback scores via post-call surveys. Integrated dashboards visualize trends, such as after-hours engagement spikes correlating to better retention. For PR specifics, we monitor pitch success rates and repeat inquiry volumes. One firm tracked a 35% rise in client NPS after deployment, directly tied to consistent availability. These insights aren't buried in reports—they're actionable, helping you refine strategies and prove value to stakeholders with hard data.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.