Stop Missing Calls When Your Shop's Closed AI Voice Agents That Work 24/7
Imagine capturing 30% more orders from those after-hours calls—without hiring extra staff or losing sleep over voicemail.
Join 150+ food service spots with round-the-clock customer wins
The "After-Hours Black Hole" Problem
Peak rush leaves phones unanswered while baristas steam lattes and juggle espresso shots, missing out on 20% of potential drive-thru orders
Late-night cravings turn into lost catering leads for tomorrow's events
Weekend walk-ins frustrated by no quick menu confirmations for gluten-free pastry options or vegan milk alternatives
Supply mix-ups from unhandled vendor calls during lunch crush, like delayed oat milk deliveries disrupting smoothie prep
Loyalty program questions piling up after closing, driving customers to competitors
Loyalty program questions piling up after closing, like reward redemptions for free scones, driving customers to competitors' apps
Custom-Built AI Voice Agents Tailored to Your Coffee Shop's Rhythm
We've powered over 100 food service operations with voice AI that feels like an extension of your team—reliable, friendly, and always brewing.
Why Choose Us
Let's be honest, running a coffee shop means every second counts, from the morning espresso rush to those unexpected evening pick-me-up calls. At AIQ Labs, we don't slap on generic bots. We craft AI voice agents from the ground up, trained on your menu, specials, and shop vibe. Picture this: a customer calls at 10 PM wondering about tomorrow's oat milk stock. Our agent responds instantly, warm as your best barista, confirms availability, and even suggests pairing it with a fresh scone. No more after-hours voids. We integrate directly with your POS and scheduling tools for seamless order takings and calendar bookings. You're probably thinking, 'Will it handle my quirky accents or custom brews?' Absolutely—it's custom-built for your workflow, ensuring 24/7 availability that captures every opportunity without the hassle of extra hires.
What Makes Us Different:
Unlock 24/7 Wins for Your Coffee Shop
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Coffee lovers don't stick to business hours. Our AI agents snag those 2 AM catering inquiries for office meetings, turning potential misses into booked events that boost your revenue by up to 25% within the first quarter. It's like having an extra barista who never clocks out, handling everything from bagel platters to cold brew towers.
Skyrocket Customer Satisfaction
Skyrocket Customer Satisfaction: Quick answers to 'Is the pumpkin spice back?' or 'What's the nitro cold brew like?' keep regulars happy and coming back. Shops using our agents report 40% higher satisfaction scores in just 30 days, as instant responses build trust—like a perfectly timed pour-over that hits just right, reducing wait times for custom orders.
Streamline Operations Without the Chaos
Streamline Operations Without the Chaos: Automate routine calls like loyalty point checks for redeemable cookies or flavor swaps from almond to oat milk, freeing your team for what they do best: crafting drinks. Cut after-hours admin by 50% in the first month, so you focus on efficiency, not endless voicemails stacking up like unsold pastries during slow shifts.
What Clients Say
"Before AIQ's voice agent, we'd lose half our weekend catering calls to voicemail, especially for brunch spreads. Now, it books three extra events a week—like a corporate latte bar setup—adding $2,500 in revenue from late-night inquiries last month alone. Game-changer for our small team during peak brunch hours."
Maria Gonzalez
Owner, Brew Haven Coffee Roasters in Seattle
"Our shop's morning rush is insane with lines for iced mochas; phones rang off the hook unanswered. The custom AI handles menu questions flawlessly, even suggesting upsells like pairing with a blueberry scone. We've seen a 35% drop in frustrated customer complaints since rollout three months ago, especially on busy weekends."
Jamal Patel
Manager, Urban Grind Cafe in Austin
"I was skeptical about AI sounding human, but it nails our casual vibe with tips on pour-over techniques. During a supply hiccup with fair-trade beans, it fielded vendor calls overnight and updated our inventory log for next day's roast schedule. Saved us from a morning scramble—worth every penny for our daily operations."
Sarah Kim
Operations Lead, Daily Drip Roasters in Portland
Simple 3-Step Process
Discovery Dive
We chat about your shop's peak pains—like those espresso line backups—and map how AI fits your menu and flow. No cookie-cutter stuff; it's all about your world.
Custom Build Phase
Our engineers craft your agent with your voice, integrating POS and calendars for real-time magic. Test runs ensure it handles 'decaf options' as smoothly as your lattes.
Launch and Optimize
Go live with 24/7 coverage, then we tweak based on call data. Watch leads pour in like fresh brews, with full ownership of the system—no ongoing rentals.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle my shop's unique menu items?
We tailor it completely to your offerings. During setup, we feed in your full menu—from signature cold brews to vegan pastries—and train the agent on specifics like allergens or seasonal swaps. It won't just recite; it'll converse naturally, like confirming if that iced latte can be almond milk-based. For a client like Urban Grind, this meant handling 200+ daily queries without missing a beat, boosting order accuracy by 28%. Integration with your POS ensures real-time updates, so if you run out of croissants, it suggests alternatives instantly. You're in control— we build it your way, no generic templates.
What if a call gets too complicated for the AI?
Smart handoffs are built-in. The agent detects complexity—like a custom catering order for 50—and seamlessly transfers to your on-duty staff with a full transcript and context. No starting from scratch. One coffee shop owner told us it cut their follow-up time in half during events. We customize triggers based on your workflow, ensuring smooth transitions without frustrating callers. Plus, it logs everything for review, so you can refine over time. Here's the thing: it's designed to enhance your team, not replace the personal touch that makes coffee shops special.
Can it really work 24/7 without costing a fortune?
Absolutely, and that's the beauty of our custom build. Unlike pricey call centers, our AI runs on efficient infrastructure, handling unlimited calls for a fraction of the cost—think $500/month savings for many shops. It never sleeps, capturing those 11 PM calls for next-day pickups. A Brew Haven client reported recouping the investment in three months through extra sales. We own the scalability, so as your shop grows, costs stay predictable. No hidden fees or per-minute charges; it's your system, optimized for food service efficiency.
How do you ensure the agent's voice matches our brand?
We record samples from your team or select voices that echo your shop's energy—warm, inviting, like chatting over a counter. Then, we fine-tune with your phrasing, like 'How can we perk up your day?' For Daily Drip, this made interactions feel local and genuine, increasing repeat calls by 15%. It's not robotic; advanced AI makes it conversational, handling interruptions or slang effortlessly. We test with real scenarios, like rush-hour menu rushes, to perfect it. You're probably thinking it's too good to be true— but it's engineered for authenticity in busy food service environments.
What kind of results have other coffee shops seen?
Real wins across the board. Shops typically see 20-40% more captured leads from after-hours, with one converting to $1,000+ monthly revenue. Response times drop to seconds, satisfaction scores climb, and staff focus shifts to in-person magic. Jamal from Urban Grind shared how it handled a holiday surge, booking 12 events in a week that would've been missed. We track metrics like call-to-order conversion, often hitting 60% uplift. It's not hype; our approach solves daily pains like voicemail overload, delivering measurable efficiency for operational flow.
Is the setup process disruptive to our daily operations?
Not at all—we design it to be minimally invasive. Initial discovery takes a couple of calls, then building happens off-site in 4-6 weeks, with phased testing during quiet hours. No downtime for your POS or phones. For Sarah at Daily Drip, rollout was seamless; they went live mid-week without skipping a beat. We provide training scripts and monitor the first weeks, tweaking as needed. Think of it like prepping a new brew method—quick to integrate, big payoff in smoothness. Your shop keeps humming while we handle the tech.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.