Stop Missing Critical Calls on Your Shop Floor With 24/7 AI Voice Agents Built Just for You
Imagine your fabrication shop handling after-hours inquiries about custom metalwork quotes or urgent part orders without pulling your team off the CNC machines. Our AI voice agents deliver instant responses, capturing every lead around the clock and boosting your project pipeline by 30% or more.
Join 250+ manufacturing businesses with round-the-clock lead capture
The "Shop Floor Silence" Problem
Missed Calls During High-Volume Welding and CNC Assembly Rushes, Leading to 30% Lead Loss in Fast-Paced Fabrication Shops
After-Hours Gaps Leaving Custom Part Inquiries for Structural Steel or Precision Components Unanswered Overnight
Overloaded Receptionists Juggling Phone Duties with Inventory Checks for Raw Materials Like Aluminum Sheets or Rebar
Lost Weekend Opportunities for Emergency Fabrication Jobs, Such as On-Site Repairs for Heavy Machinery Breakdowns
Delayed Responses to Supplier or Client Calls During Peak Production Runs on Press Brakes or Plasma Cutters
Voice Mail Piles Up, Forgetting Critical Details on Complex Material Specs Like ASTM Standards for Weldable Alloys
Round-the-Clock AI Voice Agents Tailored to Your Fabrication Workflow
We've engineered AI voice solutions for over 100 manufacturing operations, from steel fabricators to precision machining shops, ensuring seamless integration with your existing tools like ERP systems and CAD software.
Why Choose Us
Let's be honest, in custom fabrication, timing is everything—like nailing a perfect weld on the first pass. Our AI voice agents act as your tireless shop foreman, available 24/7 to handle incoming calls with natural, industry-savvy responses. We build them custom for your shop: scripting dialogues around tolerances, material grades, and lead times. You're probably thinking, 'Will it really understand our jargon?' It will, because we train it on your specific processes, integrating directly with your CRM to log calls, qualify leads, and even schedule mill jobs instantly. No more after-hours blackouts or leads slipping through the cracks. Here's the thing: this isn't a generic bot—it's a production-ready system that scales with your output, reducing missed opportunities by capturing every inquiry, day or night.
What Makes Us Different:
Capture Every Fabrication Opportunity, No Matter the Hour
Never Miss a Lead During Off-Hours
Never Miss a Lead During Off-Hours: Picture this: a contractor calls at 10 PM needing rush stainless steel brackets for a bridge retrofit. Our AI agent responds instantly, gathers specs like load-bearing tolerances and galvanization requirements, and books a follow-up—turning a potential lost job into a $15K order. You wake up to qualified leads, not voicemails, boosting your win rate by 25% without extra staff, based on our clients' average quarterly gains.
Boost Customer Satisfaction with Instant Responses
Boost Customer Satisfaction with Instant Responses: In fabrication, clients expect quick turnarounds, just like you deliver on tight deadlines for custom millwork or HVAC ducting. Our agents provide immediate answers to questions on lead times for titanium tubing or material availability for concrete forms, reducing frustration and building trust. Shops using our system report 40% higher satisfaction scores within the first 3 months, leading to repeat business and referrals from general contractors.
Free Your Team for High-Value Shop Work
Free Your Team for High-Value Shop Work: No more interrupting welders or machinists mid-job on lathes or robotic arms for routine calls. The AI handles everything from initial inquiries about sheet metal bending radii to routing complex RFQs for custom forgings, saving your front office 20 hours a week. That's time redirected to optimizing your production line, like fine-tuning MIG welding setups, directly improving ROI on your fabrication investments by up to 15% annually.
What Clients Say
"Before AIQ's voice agent, we'd lose half our weekend calls for custom aluminum extrusion work—folks just hung up on voicemail during our off-hours. Now, it qualifies jobs on the spot by asking about alloy grades and anodizing needs, and last quarter we landed three $20K+ projects from after-hours leads for commercial building facades. It's like having an extra fabricator on the floor who never clocks out."
Mike Harlan
Shop Manager at Precision Fab Works, a Midwest Structural Steel Fabricator
"Our team was swamped taking calls during peak sheet metal plasma cutting runs, often missing key details on client specs for ductwork tolerances. The AI handles it all now, integrating straight into our ERP for accurate quotes on galvanized steel gauges. In the first month, we captured 15 extra leads from HVAC contractors, and our response time dropped from hours to seconds—total game-changer for our small shop handling industrial installs."
Sarah Kline
Operations Lead at Metro Steel Crafters, Specializing in Commercial HVAC Fabrication
"I was skeptical about an AI understanding tight fabrication tolerances for aerospace-grade parts, but AIQ customized it perfectly to our CNC milling processes. It even asks about project deadlines, surface finish requirements, and material preferences like 6061 aluminum right away. We've seen a 35% uptick in booked consultations, especially evenings for urgent prototype runs, without hiring more reception help—it's streamlined our entire quoting workflow."
Tom Reyes
Owner of Apex Custom Machining, a Precision Parts Supplier for Construction Equipment
Simple 3-Step Process
Discovery and Customization
We dive into your shop's workflow—talking tolerances, rush orders, and integration needs—to design an AI agent that speaks your language from day one.
Build and Integrate
Our engineers code your custom voice system, linking it to your CRM and shop software for seamless data flow and instant lead routing—no off-the-shelf limits here.
Deploy and Optimize
We launch 24/7, monitor calls for the first weeks, and tweak based on real interactions, ensuring it evolves with your fabrication demands like a well-tuned machine.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle technical questions about fabrication processes?
We customize it thoroughly. During setup, we feed it your shop's specifics—like welding techniques, material compatibilities, or standard lead times—so it can discuss things like MIG vs. TIG welding or aluminum grade options confidently. It's not guessing; it's drawing from your data. For anything too nuanced, like a unique prototype design, it seamlessly transfers to your team with full context logged. Shops tell us this cuts down on back-and-forth, saving hours per week. Plus, we review call logs monthly to refine its knowledge, ensuring it stays sharp as your processes evolve. You're getting a virtual expert that's always learning your fabrication edge.
Can it integrate with our existing ERP system for real-time quoting?
Absolutely, and that's where we shine. We build direct, two-way API connections to systems like SAP or Fishbowl, pulling live data on inventory, pricing, and capacity. When a caller asks about a custom steel beam quote, the AI checks stock levels and even factors in current shop load for accurate ETAs. No more manual lookups or delayed responses. In one fabrication client, this shaved quote times from days to minutes, landing more bids. It's all custom-coded for reliability—none of that brittle zapier stuff. We test rigorously to ensure it syncs flawlessly, even during peak production rushes.
What if a call needs a human touch, like for urgent rush orders?
Smart handover is built-in. The AI qualifies the urgency first—asking about deadlines or scope—then routes to your on-call team via text or app notification with a full summary: caller details, project specs, even transcribed audio snippets. It never leaves clients hanging; if no one's available, it sets a callback promise and follows up automatically. For a metal shop we worked with, this meant capturing 90% of emergency jobs that would've been missed. We tailor the thresholds too—say, anything over $10K or same-day needs goes straight to you. It's like having a vigilant gatekeeper who knows when to call in the crew.
Is the AI voice agent secure for handling sensitive client information?
Security is non-negotiable in fabrication, where IP like designs matters. We encrypt all calls end-to-end, comply with standards like GDPR or SOC 2, and store data only as long as you need. Voice recognition adds a layer for verifying identities on repeat clients discussing proprietary parts. No third-party clouds without your say—we host on secure, owned infrastructure. A client in aerospace fab praised this after we passed their audit without a hitch. We also log everything auditably, so you can review interactions for quality or disputes. Peace of mind, built tough like your shop's structures.
How much does it cost, and what's the ROI for a small fabrication shop?
We price based on your call volume and custom needs—typically starting at $2,500 setup plus $500/month for a shop handling 50-100 calls. But let's talk ROI: clients see payback in 2-3 months through captured leads. One small outfit added $50K in annual revenue from after-hours jobs alone, without hiring. It reduces admin time by 15-20 hours weekly, freeing focus for billable work. We provide metrics to track—leads converted, response speed, revenue uplift—so you see the numbers. No vague promises; it's field-tested to deliver tangible wins for ROI-driven shops like yours.
How long does it take to get the AI voice agent up and running?
From consultation to live calls, it's about 4-6 weeks for a tailored setup. Week one: we map your workflows and gather data. Weeks two-three: coding and integration with your tools. Final weeks: testing with simulated fabrication scenarios, like quoting a custom bracket. We launch softly, monitoring the first calls to iron out kinks. For a recent client, it was running full-tilt in five weeks, already booking jobs. It's faster than building physical prototypes, and we keep you involved every step—no black-box surprises.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.