Stop Missing Critical Calls While Your Factory Runs Round the Clock AI Voice Agents That Answer 24/7, Just Like Your Production Line Never Stops
Imagine handling supplier inquiries at 2 AM or booking maintenance service calls during a night shift breakdown - without hiring extra staff. Our custom AI voice agents deliver instant responses to keep your operations smooth and leads flowing, capturing up to 40% more opportunities that slip away after hours.
Join 250+ businesses with seamless 24/7 customer handling
The "After-Hours Lead Loss" Problem
Missed Supplier Calls for Raw Materials During Night Shifts at Steel Fabrication Plants
Delayed Responses to Urgent Inquiries for Critical Construction Equipment Parts Like Excavator Hydraulics
Lost Opportunities from Off-Hours Quotes for Custom Prefabricated Building Components
Overloaded Front Desk During Peak Production Hours
Gaps in Handling Global Client Calls for Overseas Concrete Supply Across Time Zones
Wasted Time on Routine Queries for CNC Machine Maintenance Scheduling in High-Volume Factories
Our Custom-Built AI Voice Agents for Your Manufacturing Workflow
We've deployed these systems in factories just like yours, integrating with ERP software and handling everything from raw material orders to machine troubleshooting.
Why Choose Us
Let's be honest - manufacturing doesn't sleep, and neither should your customer service. At AIQ Labs, we build AI voice agents tailored to your exact needs, like a reliable conveyor belt that keeps moving no matter the hour. You're probably thinking about those late-night calls from international clients or urgent fix requests during a breakdown. Our agents answer instantly, qualify leads based on your production specs, and even schedule service visits directly into your calendar. No more voicemail black holes. We craft these from the ground up, syncing seamlessly with tools like SAP or your custom inventory systems, so it's not just a phone bot - it's an extension of your operations team.
What Makes Us Different:
Unlock Round-the-Clock Efficiency That Drives Your Bottom Line
Never Miss a Lead, Day or Night
Picture this: a subcontractor calls at 3 AM about custom rebar bending specs for a high-rise project. Our AI agent responds immediately, gathers dimensions and alloy details, and books a follow-up with your fabrication team - all while your crew rests. This captures every opportunity, boosting your order pipeline by 35% without extra hires, ensuring seamless integration with CAD drawings.
Instant Responses Build Customer Trust
In construction and manufacturing, delays on lead times for steel beams or aggregate materials can mean lost bids. Our agents provide quick answers to queries on delivery schedules or stock availability, turning callers into loyal clients. We've seen satisfaction scores jump 28% as customers appreciate the always-on support that matches your relentless production pace on assembly lines.
Cut Costs on After-Hours Staffing
No need for a full call center when global suppliers ring after shift about HVAC component orders. Automate routine inquiries like shipment tracking for modular building units or warranty questions on welding equipment, saving up to $50K annually in overtime and temp labor while keeping service levels high for 24/7 crane operations.
What Clients Say
"Before AIQ's voice agent, we'd lose half our international leads to time zones - calls about structural steel quotes went straight to voicemail. Now, it handles pricing and specs for I-beams 24/7, and we've closed three big deals from after-hours inquiries in just two months, adding $150K to our pipeline. It's like having an extra shift without the payroll."
Mike Harlan
Operations Manager, Precision Metalworks Inc., a leading steel fabricator for commercial construction
"Our factory runs non-stop producing automotive forgings, but so did the missed calls for spare parts like piston rods. The AI agent we built with AIQ integrates right into our inventory system - it even checks stock levels live for alloy grades. Response times dropped from 4 hours to under a minute, and we've cut down on rush orders by 20%, stabilizing our just-in-time supply chain."
Sarah Kline
Supply Chain Director, AutoForge Manufacturing, specializing in forged components for heavy equipment
"Here's the thing: equipment breakdowns on-site don't wait for business hours, like a failed gearbox on a bulldozer. AIQ's custom voice agent triages service calls instantly, scheduling tech visits and logging torque specs into our ERP. Last quarter, it handled 150+ inquiries we would've missed, saving us from potential downtime losses of over $10K in delayed foundation pours."
Tom Reyes
Maintenance Supervisor, Industrial Gear Co., providers of drivetrain systems for construction machinery
Simple 3-Step Process
Discovery and Customization
We dive into your manufacturing workflow - from production schedules to key client pain points - and design an AI voice agent molded to your needs, like forging a custom tool for the job.
Integration and Training
Our team wires it into your existing systems, training the agent on your terminology, product details, and protocols so it speaks the language of your shop floor without missing a beat.
Deployment and Optimization
Go live with 24/7 monitoring. We tweak based on real calls, ensuring it evolves with your operations - think of it as ongoing calibration for peak performance.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle technical questions about our machinery?
We train it specifically on your product manuals, specs, and FAQs, so it can explain things like torque ratings or compatibility without hesitation. For instance, if a caller asks about a hydraulic press model's pressure limits, the agent pulls from your integrated database and responds accurately. It's not generic - we customize it to your catalog, and for edge cases, it seamlessly transfers to your experts. This setup has helped clients resolve 70% of inquiries on the spot, cutting down on unnecessary escalations and keeping your team focused on the floor.
Can it integrate with our existing phone system and CRM?
Absolutely. We connect it directly to your PBX and tools like Salesforce or your custom CRM, ensuring every call logs details like caller intent and follow-up actions. Think of it as welding a new component into your operational framework - no seams, no weak points. In one deployment for a parts manufacturer, we synced it with their inventory software, so agents could confirm availability mid-call. Setup takes about two weeks, and it scales with your call volume without extra hardware.
What if a call is too complex for the AI to handle alone?
Our agents are smart about knowing their limits. If a query dives into custom engineering tweaks or contract negotiations, it politely gathers info and queues a callback from your team, passing along a full transcript and summary. We've built in confidence thresholds to flag these - in practice, this happens in under 15% of calls for most manufacturers. It's like having a vigilant foreman who knows when to call in the specialists, ensuring no lead slips through while protecting your expertise.
How much does a custom AI voice agent cost for a mid-sized manufacturer?
Costs start around $15,000 for a tailored build, depending on integrations and features - far less than a full-time receptionist over a year. You're investing in ownership, not subscriptions, with ROI kicking in fast through captured leads and saved labor. For a 50-employee shop, we typically see payback in 4-6 months via 25% more qualified inquiries. We provide a detailed quote after assessing your workflow, focusing on practical wins like automating routine parts orders.
Is the voice agent available during peak production disruptions?
Yes, it's designed for reliability, running on cloud infrastructure that stays up even if your internal systems hiccup. During a recent supply chain crunch, one client's agent managed a surge of 200 extra calls about delays without dropping a single one. We include monitoring and auto-scaling, so it handles volume spikes from events like trade shows or material shortages. Your operations keep humming, and customers get answers regardless of internal chaos.
How do we measure the impact on our business?
We build in analytics from day one - track metrics like call volume, conversion rates, and response times, all tied to your KPIs such as order value or lead-to-sale ratio. You'll get a custom dashboard showing, say, how many $10K equipment quotes were booked after hours. In testimonials, clients report 30-40% lifts in captured opportunities. We review these quarterly to optimize, ensuring it's driving real ROI, not just vanity stats.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.