Stop Wasting Hours Chasing Down Customer Details Manually Automated Lead Enrichment That Delivers Ready-to-Brew Prospects
Imagine turning a simple walk-in or online inquiry into a fully enriched profile in seconds – no more digging through notes or calling around. Our custom system enriches 75% more leads with accurate contact info, preferences, and purchase history, boosting your follow-up success by 40%.
Join 250+ food service businesses with streamlined customer pipelines
The "Lead Data Drought" Problem
Scattered customer info from walk-ins, mobile app orders, and loyalty punch cards leads to forgotten follow-ups on repeat latte lovers
Outdated phone numbers and emails mean bounced messages during peak promo seasons
Manual entry errors in your POS system create duplicate profiles for the same regular who orders the same cappuccino, wasting barista time during the morning rush
Missing purchase history prevents targeted offers, like discounts on a customer's favorite oat milk latte or seasonal pumpkin spice add-ons
Social media inquiries lack context, leaving your team guessing about event or catering interests
Social media inquiries about catering for office events or private tastings lack context, leaving your team guessing about pastry pairings or beverage selections
Our Tailored Lead Enrichment Solution – Built for Your Coffee Shop's Rhythm
With over 150 custom AI deployments in food service, we've helped shops like yours turn raw inquiries into loyal regulars without the hassle of off-the-shelf tools.
Why Choose Us
Let's be honest – generic lead tools treat every business like a cookie-cutter chain, ignoring the unique flow of your coffee shop. We build a custom AI system that pulls from your POS, website forms, and social channels to enrich leads automatically. You're probably thinking, 'How does this fit my setup?' It starts with mapping your exact workflow: capturing a customer's name from a loyalty scan, then enriching it with verified emails, past orders, and even local data like nearby events. No subscriptions. Just a unified system you own, flexible enough to handle holiday rushes or new menu launches. Here's the thing: it's like having an extra barista who never forgets a face or order detail.
What Makes Us Different:
Why This Perfect Fit Transforms Your Customer Pipeline
Hyper-Targeted Outreach That Feels Personal
Hyper-Targeted Outreach That Feels Personal: Enrich leads with specifics like 'loves oat milk lattes on weekends' or 'visits Tuesdays for avocado toast,' so your emails hit home. Shops see a 35% open rate jump, turning one-time buyers into weekly regulars without generic blasts – imagine inviting them back for that limited-time matcha special.
Save 15+ Hours Weekly on Data Chasing
Save 15+ Hours Weekly on Data Chasing: Automation handles enrichment in seconds, freeing your team for brewing espresso and chatting with customers about their go-to bagel toppings. One client cut manual lookups by 80%, letting baristas focus on that perfect pour instead of spreadsheet drudgery during the lunch rush.
Boost Conversion Rates by 25% with Accurate Insights
Boost Conversion Rates by 25% with Accurate Insights: Rich profiles reveal hot leads ready for upsells, like suggesting fresh scones with their usual black coffee. It's not just data – it's the edge that grows your revenue during slow afternoons or busy weekend brunch shifts, with seamless integration to your POS for real-time order suggestions.
What Clients Say
"Before AIQ Labs, we'd jot down customer emails on napkins after busy walk-in rushes and hope for the best on follow-ups. Now, every lead from our app orders gets enriched with their favorite drinks like vanilla cold brews and visit patterns automatically. We've followed up on 200 more leads this quarter, and our repeat business is up 22% – no more lost opportunities during our 7 AM coffee surge."
Maria Gonzalez
Owner, Brew Haven Coffee
"Our old system couldn't handle the influx from Instagram promos for our seasonal chai lattes; half the contacts were wrong or outdated. Their custom enrichment fixed that in just two weeks – now we know exactly who to invite to private brew tastings. Sales from events jumped 18% last month, and it's all integrated with our Square POS without any glitches during peak hours."
Jamal Carter
Manager, Urban Grind Chain
"As a small indie coffee shop, we couldn't afford fancy CRM add-ons for tracking walk-in preferences. AIQ built something simple yet powerful that pulls in phone numbers and favorites like almond croissants from our loyalty scans. We've reduced bounced emails by 90%, and our loyalty program sign-ups have doubled since implementation three months ago, especially for our weekend muffin specials."
Sarah Lee
Founder, Daily Drip Cafe
Simple 3-Step Process
Discovery and Mapping Your Workflow
We dive into your daily operations – from POS scans to social inquiries – to understand your unique lead sources. No assumptions; it's all about your shop's pace.
Custom AI Build and Integration
Our engineers craft the enrichment engine, connecting it to your tools like Toast or Square. We test with real leads to ensure it captures details like order histories flawlessly.
Launch, Train, and Optimize
Go live with full team training. We monitor for the first month, tweaking for peak hours or menu changes, so it evolves with your business.
Why We're Different
What's Included
Common Questions
How does this work with my existing POS system?
We start by auditing your setup – say, if you're on Square or Toast. Our custom AI connects directly via secure APIs, pulling in basic lead info like names from transactions. Then it enriches with extras: verified contacts, past orders, even local event ties. It's built to your workflow, so during a busy shift, a customer's loyalty scan auto-fills their profile without manual entry. No disruptions; we test everything live. Shops typically see it running smoothly in 2-4 weeks, saving hours on follow-ups for things like birthday offers.
What makes this better than off-the-shelf lead tools?
Here's the thing: generic tools are like serving the same coffee to everyone – they miss your shop's nuances. We custom-build for coffee-specific challenges, like enriching walk-in leads with scent preferences or rush-hour patterns. You're not locked into templates that ignore your loyalty program's quirks. It's flexible, owned by you, and integrates deeply without brittle add-ons. One client ditched three subscriptions and cut costs by 60%, gaining accurate data that boosted their promo conversions.
How accurate is the lead enrichment?
We aim for 95%+ accuracy by combining AI verification with your shop's data. For instance, if a customer mentions a latte allergy in a form, it appends that to their profile alongside a scraped email check. It's not guesswork – we use reliable sources and train the model on food service patterns. If something's off, like a bounced email during a promo, our system flags and corrects it automatically. Over time, it gets smarter from your interactions, helping reduce no-shows for tastings by pulling in verified details.
Can this handle seasonal peaks, like holiday rushes?
Absolutely – it's designed for the ebb and flow of coffee shops. During December madness, when inquiries spike from gift card buyers, the system scales to process hundreds of leads hourly without slowing your POS. We build in buffers for high traffic, enriching with seasonal prefs like peppermint orders. A chain we worked with handled 3x the usual leads over the holidays, turning them into enriched profiles for post-season follow-ups. It's resilient, so your team stays focused on service, not data overload.
What's the cost and timeline for implementation?
Costs start around $8,000 for a basic setup, scaling based on your shop's size and integrations – think one-time build, not endless subs. Timeline: 4-6 weeks from kickoff to launch, including mapping your leads (e.g., from app orders) and testing with real data. We include training so your baristas can use it intuitively. Post-launch, we optimize for free in the first month. It's an investment that pays off fast; clients recoup via 20-30% more converted leads in the first quarter.
Is the data secure for customer privacy?
Security is non-negotiable in food service, where trust builds regulars. We use enterprise-grade encryption and comply with standards like PCI for payments and GDPR for personal data. Enrichment pulls only what's needed – no storing sensitive card info. For example, appending a customer's email for newsletters happens with opt-in checks. Our systems are audited regularly, and you own the data, controlling access. Shops love that it protects their reputation while enabling safe, personalized outreach like targeted brew alerts.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.