Stop Missing Service Calls After Hours Deploy 24/7 AI Voice Agents That Book Appointments Instantly
In the fast-paced world of auto repair, 70% of after-hours calls go unanswered, costing shops an average of $15,000 annually in lost bookings. Our custom AI voice agents ensure round-the-clock coverage, capturing every lead without the need for extra staff.
Join 250+ businesses with 24/7 lead capture
The "After-Hours Black Hole" Problem
After-hours calls for urgent brake pad replacements or flat tire emergencies vanish into voicemail, losing critical bookings and risking customer safety
Peak-hour phone overload during morning commutes leaves customers on hold for OBD-II diagnostics or check engine light troubleshooting
Missed follow-ups on powertrain warranty inquiries result in repeat visits to competitors for transmission fluid leaks or solenoid failures
Inconsistent quoting for four-wheel alignments or tire balancing frustrates callers and erodes trust in your shop's expertise
No real-time updates on service bay availability for tasks like exhaust repairs leads to overbooking and customer walkouts during busy periods
Struggling with seasonal surges like winter alternator and battery load testing without scalable call handling for cold-start issues
Custom-Built AI Voice Agents: Your Always-On Service Advisor
With over a decade engineering AI for efficiency-driven industries, AIQ Labs delivers enterprise-grade voice systems proven to boost automotive revenue by 25% through seamless integration.
Why Choose Us
We craft AI voice agents specifically for auto repair shops, eliminating the chaos of missed calls. Picture a tireless service advisor that greets every caller with natural conversation, qualifies needs like engine diagnostics or fluid flushes, and books slots directly into your calendar. No more after-hours gaps. Our agents handle it all—24/7, with instant responses that feel human. Built from scratch to mirror your shop's workflow, they integrate with your CRM and scheduling software, turning every ring into revenue. Short on staff during lunch? The AI steps in. Urgent flat tire at midnight? Booked before they hang up. This isn't off-the-shelf automation; it's a tailored extension of your team, designed for the grit of garage life.
What Makes Us Different:
Unlock Round-the-Clock Efficiency: The Benefits for Your Shop
Never Miss a Lead, Even at 2 AM
Never Miss a Lead, Even at 2 AM: Our AI agents provide instant responses to calls about emergency wheel alignments or persistent check engine lights, capturing 95% more after-hours opportunities for services like roadside assistance. Shops see a 40% uplift in booked transmission repairs and oil services, ensuring your bays stay full without overtime costs during night shifts.
Boost Customer Satisfaction with On-Demand Service
Boost Customer Satisfaction with On-Demand Service: Customers expect quick answers on OEM parts availability for suspension components or VIN-specific recall checks. With 24/7 availability, response times drop to seconds, reducing frustration and increasing repeat business by 28%, as per industry benchmarks from the Automotive Service Association on loyalty metrics.
Streamline Operations and Cut Staffing Gaps
Streamline Operations and Cut Staffing Gaps: Automate routine inquiries like appointment reminders for synthetic oil changes or multi-point inspections, freeing your team for high-value tasks like ABS system diagnostics. This efficiency-focused approach saves 15-20 hours weekly on phone time, letting you focus on what drives results: precision repairs on hybrid vehicles and building loyal clientele.
What Clients Say
"Before AIQ's voice agent, we'd lose half our weekend calls for flat tire repairs and wheel balancing. Now, it's booking alignments at midnight without us lifting a finger. Last quarter, we added 12 extra jobs on suspension work that turned into $8K in revenue—game-changer for our small shop during peak seasons."
Mike Rodriguez
Owner, Rodriguez Auto Repair, specializing in tire and alignment services in Phoenix, AZ
"Integrated it with our scheduling system in under a week. The AI handles powertrain warranty questions like a pro, quoting for transmission rebuilds accurately, and we've cut missed follow-ups by 60%. Customers love the instant quotes on ceramic brake pads; it's kept our Google reviews climbing from 4.2 to 4.7 stars."
Sarah Jenkins
Service Manager, Jenkins Family Garage, a full-service dealership in Denver, CO
"During our busy summer season, the agent qualified leads for evaporator coil AC repairs so well that our conversion rate jumped 35% for refrigerant recharge jobs. No more voicemail black hole—it's like having an extra ASE-certified tech on the phone 24/7, but without the payroll hit."
Tom Hale
General Manager, Hale's Auto Service Center, focusing on HVAC and electrical systems in Atlanta, GA
Simple 3-Step Process
Discovery and Customization
We audit your shop's call patterns, from routine tune-ups to emergency tows, and design an AI agent tailored to your exact workflow—no templates, just your needs.
Build and Integrate
Our engineers code the voice system with automotive-specific smarts, linking it to your CRM for seamless booking of services like exhaust repairs or fleet maintenance.
Deploy and Optimize
Go live with 24/7 monitoring. We refine based on real calls, ensuring it evolves with your shop's demands, like handling seasonal wheel alignments.
Why We're Different
What's Included
Common Questions
How does the AI handle urgent calls like a flat tire at night?
Our custom AI voice agents are programmed to recognize urgency in phrases like 'flat tire now' or 'stranded breakdown.' It immediately qualifies the issue, asks for location and vehicle details, then books the soonest slot or dispatches a tow if integrated. With natural language understanding tuned for automotive emergencies, it provides calming, expert guidance—recommending safe parking or temporary fixes—while logging everything for your morning review. Shops report 90% satisfaction in these scenarios, turning crises into loyal customers without waking your team.
Can it integrate with my existing shop management software?
Absolutely. We specialize in deep, two-way integrations with platforms like Shop-Ware, Tekmetric, or even custom legacy systems. The AI pulls real-time data on bay availability, parts stock for things like brake pads, and customer history to give accurate quotes over the phone. No more manual entry—bookings flow directly into your schedule, updating inventory on the spot. Our engineering team ensures it's robust, handling high-volume days like oil change promotions without glitches, giving you that unified system feel.
What if a customer needs to speak to a human mechanic?
The AI is smart enough to detect when a call goes beyond routine—like detailed engine noise descriptions—and seamlessly transfers to your on-duty staff or leaves a precise voicemail with all details captured. It uses context from the conversation to brief the human, so they jump right in without repetition. For after-hours, it can schedule a callback or video consult slot. This hybrid approach maintains your shop's personal touch while covering 24/7 gaps, with transfer rates under 20% for most implementations.
How much does customization cost for a small auto repair shop?
We tailor pricing to your scale, starting around $5,000 for a basic setup for single-bay shops, scaling up for multi-location with advanced features like fleet tracking. Unlike subscription models that nickel-and-dime you, this is a one-time build with optional maintenance. ROI hits fast—many shops recoup in 3-6 months via extra bookings. We focus on your bottlenecks, like missed alignments, to ensure every dollar delivers measurable efficiency, backed by our proven track record in SMB automotive.
Is the AI compliant with automotive data privacy laws?
Yes, we build in full compliance with GDPR, CCPA, and TCPA standards, crucial for handling sensitive info like VINs or repair histories. Calls are encrypted, consent is obtained for recordings, and data stays within your secure ecosystem—no third-party sharing. For recalls or warranty calls, it adheres to manufacturer guidelines. Our experience with regulated AI, like in collections, ensures your shop avoids fines while providing trustworthy service, giving customers peace of mind about their vehicle data.
How quickly can we get the AI voice agent up and running?
From consultation to launch, it's typically 4-6 weeks for a custom build, depending on integration complexity. We start with a deep dive into your call logs and workflows, then prototype in 2 weeks for testing on sample scenarios like battery jumps. Full deployment includes training on your specific services, with live monitoring to tweak accents or jargon. Small shops often go live faster, capturing leads during peak seasons without delay.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.