Stop Missing Critical Client Calls With Custom AI Voice Agents Built for Your Agency
In the fast-paced world of public relations, 85% of client inquiries arrive outside standard hours, leading to lost opportunities and strained relationships. Our enterprise-grade AI voice agents ensure 24/7 instant responses, capturing every lead without the need for overtime staffing.
Join 150+ businesses with round-the-clock client engagement
The "After-Hours Silence" Problem
Client inquiries for urgent PR placements vanish into voicemail during evenings, eroding trust in your agency's responsiveness and leading to a 30% drop in conversion rates
Media outlets calling for urgent placements in top-tier publications get no answer, missing prime coverage windows that close within 2-4 hours
Prospective clients reach out after hours for crisis management in reputation defense, only to turn to competitors who offer immediate strategic counsel
Event coordination calls from journalists for press briefings go unanswered overnight, disrupting integrated campaign timelines and delaying multi-channel rollouts
Influencer outreach responses for sponsored content collaborations pile up, delaying partnerships and content syndication in digital campaigns
Stakeholder feedback loops for client approval on creative briefs break down outside business hours, stalling RFP responses and proposal finalizations
Custom-Built AI Voice Agents: Your Always-On PR Lifeline
With over a decade architecting AI for client-focused industries, AIQ Labs delivers proven, scalable voice solutions that integrate seamlessly into your PR workflows.
Why Choose Us
We craft bespoke AI voice agents tailored to the unique rhythms of PR firms. Unlike off-the-shelf bots, our systems learn your agency's voice, terminology, and priorities—from handling media queries with nuanced empathy to scheduling crisis briefings on the fly. This isn't just automation; it's an extension of your team, available 24/7 to nurture relationships and seize opportunities. Drawing from our experience building compliant voice AI for regulated sectors, we ensure HIPAA-level security for sensitive client data while achieving 95% call resolution rates.
What Makes Us Different:
Unlock 24/7 Excellence: Benefits Tailored for PR Success
Capture Every Client Opportunity
Capture Every Client Opportunity: Never miss a lead again. Our AI agents answer calls instantly, qualifying media inquiries with precision by assessing story urgency and journalist credentials, booking consultations 40% faster than human receptionists—ensuring your firm stays top-of-mind for breaking news placements in a competitive PR landscape.
Boost Client Satisfaction and Retention
Boost Client Satisfaction and Retention: Provide round-the-clock support that matches your expertise-driven ethos. Clients receive immediate, informed responses to urgent crisis communications needs within 60 seconds, resulting in 25% higher satisfaction scores from post-engagement surveys and stronger, longer-term relationships that drive repeat business in retainer-based consulting.
Eliminate After-Hours Gaps Without Extra Costs
Eliminate After-Hours Gaps Without Extra Costs: Scale your service without hiring night staff. The AI handles routine tasks like lead nurturing for RFP follow-ups and appointment setting for strategy sessions, freeing your team for high-value work like pitch development and cutting operational expenses by up to 60% on after-hours staffing.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend client calls to voicemail, which was killing our response times for breaking news placements in outlets like Forbes. Now, the voice agent handles initial media pitches, qualifies journalist intent, and books strategy meetings seamlessly— we've secured three major tech PR accounts in the last quarter alone, adding $150K in revenue."
Sarah Mitchell
Account Director, Horizon Public Relations Group
"Implementing their custom AI voice agent transformed how we manage influencer outreach for brand campaigns. It qualifies calls during off-hours by screening for alignment with client KPIs, integrates directly with our Slack channels for team alerts, saving us about 15 hours a week on manual triage. The ROI was immediate, with two influencer partnerships closed in under 48 hours."
David Chen
Managing Partner, Apex Digital Communications
"As a boutique firm specializing in corporate reputation management, we couldn't afford 24/7 staffing, but client expectations demand it for global crises. This system picks up every urgent call with the right professional tone, escalates to on-call strategists via SMS, and logs details in our CRM. Our client retention rate jumped 20% in six months, reducing churn from after-hours delays."
Emily Rodriguez
Senior Strategist, Vanguard Media Advisors
Simple 3-Step Process
Discovery and Customization
We dive into your PR workflows, client personas, and key scenarios to design an AI agent that speaks your language and aligns with your exact processes.
Build and Integrate
Our engineers construct the voice system with deep API connections to your tools, ensuring seamless data flow and testing for 99% accuracy in PR contexts.
Deploy and Optimize
Launch 24/7 operations with ongoing monitoring. We refine based on real call data, delivering continuous improvements to maximize your agency's edge.
Why We're Different
What's Included
Common Questions
How does the AI voice agent handle sensitive PR client information?
Security is paramount in PR, where confidentiality builds trust. Our custom AI voice agents incorporate end-to-end encryption and role-based access controls, ensuring all interactions comply with GDPR and industry standards. We train the system on anonymized data only, and sensitive details like client strategies are never stored in voice logs without explicit permissions. For instance, when qualifying a media inquiry, the agent verifies identity before sharing any specifics, then logs the interaction securely in your CRM. This approach has helped firms like yours maintain zero data breaches while providing instant service. We also conduct regular audits to keep everything airtight, giving you peace of mind in high-stakes client relationships.
Can the AI integrate with our existing PR management tools?
Absolutely—integration is at the core of our custom builds. We connect the voice agent directly to tools like Cision, Meltwater, or your preferred CRM, creating a unified workflow. For example, an incoming call about a press release can trigger real-time updates in your project management system, pulling in relevant assets without manual entry. Our two-way API architecture ensures data flows bidirectionally, reducing errors by 90%. Unlike superficial plug-ins, we architect these connections to handle PR-specific data like media lists or approval workflows. Post-deployment, we optimize based on your usage, ensuring the system feels like a natural extension of your operations rather than an add-on.
What happens if the AI can't resolve a call on its own?
Our agents are designed for intelligence, not isolation. If a query exceeds predefined thresholds—like a complex crisis negotiation—the system seamlessly escalates to your on-call team with full context: call transcript, sentiment analysis, and key details. This handover happens in under 10 seconds, often via SMS or app notification, so your experts jump in informed. In PR scenarios, we've seen this reduce resolution times by 35%, as the AI pre-qualifies and gathers initial intel. We customize escalation rules to match your firm's structure, ensuring no opportunity slips through while respecting human expertise for nuanced client interactions.
How quickly can we deploy a custom AI voice agent?
From consultation to launch, most PR firms see a fully operational agent in 4-6 weeks, depending on complexity. We start with a rapid discovery phase to map your workflows, then build and test iteratively. For a standard setup handling client inquiries and bookings, it's often under 4 weeks. We've accelerated deployments for urgent needs, like during a major campaign season, by leveraging our proven frameworks. Post-launch, we provide 24/7 support and bi-weekly optimizations based on call data. This timeline ensures you capture after-hours opportunities without long waits, backed by our track record of on-time deliveries for 95% of projects.
Is this solution scalable as our PR firm grows?
Scalability is built in from the ground up. Our AI voice agents use cloud-native architecture that handles volume spikes—think a viral campaign generating 500+ calls daily—without performance dips. As your client base expands, we scale compute resources automatically and retrain models on new data to maintain 98% accuracy. For growing firms, this means adding features like multi-channel support (voice, SMS) or advanced analytics without rebuilding. We've supported PR agencies from 20 to 200 employees, reducing per-call costs by 70% as they grow. Unlike rigid templates, our custom design ensures the system evolves with your business, preventing costly overhauls down the line.
How do you ensure the AI sounds professional and on-brand for PR?
We tailor the voice and tone to mirror your agency's professional demeanor—confident, empathetic, and authoritative, like a seasoned account executive. Using advanced TTS models, we customize accents, pacing, and phrasing based on your brand guidelines and sample calls. For PR, this includes handling jargon like 'earned media' or 'stakeholder mapping' naturally. We conduct A/B testing with your team for authenticity, achieving voice match ratings above 90%. Ongoing, the AI learns from interactions to refine responses, ensuring it always projects the expertise that defines your client relationships. This isn't robotic; it's your firm, available around the clock.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.