Stop Missing Critical Warehouse Calls During Off-Hours Deploy 24/7 AI Voice Agents That Handle Inbound Queries Instantly
In the fast-paced world of warehousing, 85% of after-hours calls go unanswered, leading to lost bookings and delayed shipments. Our custom AI voice agents ensure zero missed opportunities, capturing every lead around the clock.
Join 150+ businesses with round-the-clock warehouse support
The "After-Hours Void" Problem
Unanswered Calls During Night Shifts Lead to Lost Pallet Bookings, with 25% of Midnight Inbound Requests Going Unmet in 3PL Facilities
Delayed Responses to Urgent Inventory Inquiries, Such as Real-Time Stock Levels for Just-in-Time Deliveries, Cause Supply Chain Disruptions Costing $2,000 Per Incident
Missed After-Hours Queries for Dock Scheduling, Including Berth Assignments for Reefer Trailers, Frustrate Freight Partners and Delay Cross-Border Shipments
Overloaded Staff During Peak Hours Ignore Potential Long-Term Storage Contracts for Oversized Cargo, Missing Out on High-Margin LTL (Less-Than-Truckload) Opportunities
Lack of Real-Time Voice Support for Temperature-Controlled Goods Inquiries, Like Pharma Cold Chain Monitoring, Risks Compliance Violations and Spoilage Fines Up to $10,000
After-Dark Gaps in Handling Cross-Dock Operation Requests, Such as Trailer Swaps for Intermodal Transfers, Slow Turnaround Times by 4-6 Hours on Average
Custom AI Voice Agents: Built for Your Warehouse Workflow
With over a decade of experience engineering AI solutions for logistics firms, we've helped warehouses like yours achieve enterprise-grade efficiency without the subscription chaos.
Why Choose Us
We craft bespoke AI voice agents tailored to your warehousing operations. Unlike off-the-shelf tools, these agents integrate seamlessly with your WMS and TMS systems. They handle everything from confirming pallet availability to quoting rates for overflow storage. Available 24/7, they provide instant, natural responses—never missing a call during those critical late-night freight surges. Our proven track record includes reducing response times by 90% for high-volume warehouses, ensuring you capture every opportunity in the relentless logistics cycle.
What Makes Us Different:
Unlock 24/7 Efficiency in Your Warehouse
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Our AI agents respond instantly to calls about available pallet racking or TL (truckload) pickup slots, capturing 100% of after-hours inquiries. Warehouses report a 35% increase in booked capacity within the first quarter, turning potential gaps into revenue streams—like securing that urgent pallet drop during a midnight rush for e-commerce fulfillment.
Boost Customer Satisfaction with Round-the-Clock Service
Boost Customer Satisfaction with Round-the-Clock Service: Provide immediate answers on inventory status via integration with TMS (transportation management systems) or delivery ETAs, reducing frustration for shippers. Industry benchmarks from the Council of Supply Chain Management Professionals show a 28% rise in repeat business for warehouses with always-on support, as partners value the reliability in an industry where delays cost $1,500 per hour on average for detained carriers.
Cut Costs Without Sacrificing Response Quality
Cut Costs Without Sacrificing Response Quality: Eliminate the need for overnight staffing while handling complex queries like cross-docking rates or HAZMAT compliance checks. Clients see up to 50% savings on labor within six months, with AI managing 80% of routine calls—freeing your team for high-value tasks like optimizing load plans and backhaul routes.
What Clients Say
"Before AIQ Labs, we'd lose half our weekend calls for temp-controlled storage in our reefer yards. Now, the voice agent handles quotes and bookings flawlessly, even verifying cold chain specs— we've added 15% more revenue from off-peak inquiries in just three months, including a major pharma client's midnight pallet order."
Maria Gonzalez
Operations Manager, Midwest Logistics Hub (Specializing in 3PL Reefer Services)
"Integrating the AI with our WMS was seamless, pulling real-time data from EDI feeds. It even triages urgent HAZMAT requests at 2 AM, which used to wait until morning and risk DOT fines. Response times dropped from hours to seconds, and our carrier satisfaction scores jumped 22 points last quarter."
Raj Patel
Warehouse Director, East Coast Freight Services (Handling Intermodal and HAZMAT Freight)
"We were skeptical about voice AI for dock scheduling, especially for LTL consolidations, but it's like having an extra shift without the payroll. Last quarter, it booked 40 additional truck slots during holidays, boosting our dock utilization by 18% and turning potential overtime chaos into smooth throughput."
Sarah Kline
Logistics Coordinator, Pacific Warehousing Co. (Focused on West Coast LTL and Cross-Docking)
Simple 3-Step Process
Discovery and Customization
We audit your warehouse workflows, from pallet tracking to vendor communications, to design an AI agent that fits your exact needs—like scripting for seasonal overflow handling.
Integration and Training
Our engineers connect the agent to your TMS and WMS, training it on real call data for natural, industry-specific responses. Testing ensures it handles edge cases, such as rush orders during port delays.
Deployment and Optimization
Go live with 24/7 monitoring. We refine based on usage, scaling for peak volumes—delivering a system you own, not rent, for long-term efficiency gains.
Why We're Different
What's Included
Common Questions
How does the AI voice agent integrate with my existing warehouse management system?
We start by mapping your WMS APIs, such as those from Manhattan or HighJump, to enable real-time data pulls. The agent can query stock levels or confirm pallet slots during calls, updating records instantly. For a recent client with SAP integration, setup took two weeks, resulting in 95% accuracy on inventory responses. This custom approach avoids brittle connectors, ensuring reliability during high-volume periods like holiday rushes.
Can the AI handle complex inquiries about temperature-controlled storage?
Absolutely. We train the agent on your specific protocols, like FDA guidelines for perishables. It can quote rates, check cooler availability, and even flag capacity issues. One warehousing firm saw a 25% uptick in booked reefer space after deployment, as the AI provided precise answers 24/7 without human fatigue. If needed, it escalates to your team for approvals, blending AI efficiency with expert oversight.
What happens if a call requires human intervention, like a disputed invoice?
The agent is designed for smooth handoffs. It gathers details during the call—such as invoice numbers or shipment IDs—then routes to your on-duty staff via integrated alerts or direct transfer. In testing with logistics partners, 85% of calls resolve autonomously, but escalations maintain context, reducing resolution time from days to hours. This ensures no opportunity slips through, even in nuanced scenarios.
Is the AI voice agent compliant with transportation regulations?
Yes, we build in compliance from the ground up, adhering to standards like GDPR for data handling and TCPA for call consent. For U.S. logistics, it follows FMCSA guidelines on automated communications. Our RecoverlyAI platform, used in regulated collections, informed this approach—ensuring secure, auditable interactions. Clients in cross-border warehousing report zero compliance issues post-deployment.
How quickly can we see ROI from implementing this in our warehouse?
Most clients notice benefits within the first month, with full ROI in 3-6 months. By capturing missed calls—often 30-50% in after-hours—we've helped warehouses add $50K+ in annual revenue from new bookings. Labor savings alone can hit 40%, as the AI handles routine queries. We provide metrics tracking from day one, like call-to-booking conversion rates, to quantify impact tailored to your operation.
Do you offer customization for seasonal peaks in warehousing demand?
Definitely. We design the agent to scale dynamically, ramping up capacity for surges like Q4 e-commerce booms. Features include predictive routing based on historical call patterns and auto-adjusting scripts for high-demand services, such as rush pallet storage. A client facing holiday overflows saw 60% more efficient call handling without added staff, maintaining service levels through our flexible architecture.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.