Stop Losing Delivery Orders to Slow Lead Follow-Up Capture Every Hungry Customer Before They Swipe Away
In the fast-paced world of food delivery, 85% of leads go cold because generic CRMs can't keep up with your rush-hour surges and route-specific needs. We're building something that does.
Join 150+ food service businesses streamlining leads and boosting orders by 30%
The "Lead Leak" Problem
Leads vanishing during peak dinner rushes when your team is slammed with incoming orders from platforms like Uber Eats and DoorDash
Generic CRMs failing to track customer preferences like spice levels, dietary restrictions, or preferred delivery windows, leading to mismatched follow-ups on orders
Manual entry errors between order apps and lead systems causing duplicate customer records and lost repeat business
Inability to segment leads by neighborhood, cuisine type like Italian or vegan, or order history, making targeted promotions for local food festivals a nightmare
Subscription tools crashing under high-volume order inquiries, delaying responses and letting competitors snag the sale
Subscription tools for meal plans crashing under high-volume order inquiries during events like Super Bowl parties, delaying responses and letting competitors snag the sale
Your Custom CRM: Built to Handle the Heat of Food Delivery
With over 50 custom AI integrations in food service, we've turned chaotic lead flows into efficient order pipelines for delivery pros like you.
Why Choose Us
Let's be honest, off-the-shelf CRMs are like a soggy pizza box—they promise a lot but collapse under pressure. You're probably thinking, 'I need something that fits my delivery routes, not forces me into boxes.' That's where our tailored solution comes in. At AIQ Labs, we craft a custom CRM from the ground up, weaving in your exact needs like preferred cuisines, real-time tracking, and surge-hour automations. It's flexible, owned by you, and scales with your growth—no more subscription traps. Imagine a system that feels like an extension of your kitchen team, handling leads as smoothly as you plate a perfect order.
What Makes Us Different:
Why This Fits Your Delivery Workflow Perfectly
Boost Order Conversion by 35% with Smart Lead Prioritization
Boost Order Conversion by 35% with Smart Lead Prioritization: During those frantic Friday nights, our AI scores leads based on urgency—like a customer waiting 10 minutes for confirmation on a large pizza order—and routes them to the right driver or chef. No more guessing; you focus on what matters, turning potential drop-offs into loyal regulars who reorder weekly via your delivery app.
Cut Admin Time by 20 Hours a Week on Lead Tracking
Cut Admin Time by 20 Hours a Week on Lead Tracking: Here's the thing: juggling spreadsheets for promo codes and customer notes on allergies or favorite sauces is like prepping ingredients blindfolded. Our system automates it all, pulling data from your POS and app orders and flagging high-value leads for upselling—like suggesting gluten-free options to frequent pasta fans. Your team gets back to delighting customers, not drowning in data entry.
Seamless Scaling for Seasonal Surges Without Extra Costs
Seamless Scaling for Seasonal Surges Without Extra Costs: Summer festivals mean order spikes for barbecue platters and iced drinks, but generic tools buckle. Ours? It's built for you, handling 5x volume effortlessly with predictive alerts for staffing needs during events like July 4th cookouts. Think of it as a reliable sous-chef—always ready, never overwhelming your budget, ensuring every lead turns into revenue year-round.
What Clients Say
"Before AIQ Labs, we'd lose half our app inquiries during lunch rushes because our old CRM couldn't sync with our DoorDash routing software. Now, leads pop up instantly on our drivers' dashboards with order details like hot sauce preferences, and we've added 15% more deliveries a day without hiring extra staff. It's like having an extra team member who never sleeps."
Maria Gonzalez
Operations Manager, QuickBite Tacos Delivery
"I was skeptical about custom builds, but after three months, our lead follow-up time dropped from 45 minutes to under 5 for inquiries about vegan curries. Customers love the personalized texts about their favorite Thai spots, and our repeat order rate jumped 28%. No more generic blasts—just real connections that keep the spice flowing."
Raj Patel
Founder, SpiceRoute Thai Express
"Dealing with peak-hour lead chaos for sushi rolls was killing our efficiency. AIQ's system integrates our Square POS with customer prefs like soy sauce allergies seamlessly, catching abandoned carts before they ghost us. In the first quarter, we recovered over 200 lost orders—straight to the bottom line. Feels custom-made for our urban delivery grind."
Elena Vasquez
CEO, UrbanEats Sushi Delivery
Simple 3-Step Process
Discovery Call to Map Your Delivery Flow
We dive into your daily rushes, app integrations, and pain points—like how leads get lost in transit. This 30-minute chat uncovers exactly what your CRM needs to thrive in food delivery.
Custom Design and AI Blueprint
Together, we sketch a tailored system: lead capture from orders, AI scoring for hot prospects, and dashboards for route-specific insights. It's all built around your workflow, not some template.
Build, Test, and Launch with Training
Our engineers code it up, test during simulated peaks, and train your team. Within 8-12 weeks, you're live with a CRM that owns your leads end-to-end—no handholding required.
Why We're Different
What's Included
Common Questions
How does this custom CRM handle the high volume of leads during peak hours?
Peak hours in food delivery are brutal—think 200+ inquiries in an hour. Our system uses AI to triage leads instantly, scoring them by conversion potential based on factors like order recency and location. Unlike generic CRMs that lag, we build with scalable cloud architecture that processes spikes without crashing. For instance, we integrate directly with your order queue, sending alerts to available staff or drivers. Clients see response times drop to under 2 minutes, turning chaos into conversions. It's all custom-tuned to your volume patterns, so no more lost opportunities when the dinner rush hits.
Can it integrate with my existing delivery and POS apps?
Absolutely, integration is our bread and butter. We create deep, two-way connections with tools like Toast POS or your routing software, pulling lead data like customer addresses and order notes in real-time. No more manual syncing that leads to errors. For a recent client, we linked their CRM to DoorDash APIs, automating lead enrichment with delivery ETAs. This means your team sees full context—say, a repeat customer's spice tolerance—right in the lead profile. It's flexible, so if you switch apps, we adapt without rebuilding. You're left with a unified system that feels native to your operations.
What's the timeline for building and launching this CRM?
We keep it efficient: from our initial discovery call, expect 8-12 weeks to full launch, depending on your specifics. Week 1-2: We map your workflow, like how leads flow from app notifications to dispatch. Then, 4-6 weeks of development with weekly check-ins to ensure it matches your delivery nuances. Testing in week 7-8 simulates real rushes, and we wrap with training. One delivery service went live in 9 weeks and immediately recovered 150 leads monthly. It's not rushed; it's precise, so your CRM launches ready to boost orders from day one.
How is this different from off-the-shelf lead management tools?
Off-the-shelf options are like pre-made dough—they're convenient but don't rise to your unique needs. Our custom CRM is baked for food delivery: it handles route-specific leads, predicts surges based on local events, and personalizes based on cuisine prefs, which generics ignore. You're not locked into subscriptions that nickel-and-dime you; you own it outright. A client ditched their $500/month tool for ours and saved 40% while increasing lead-to-order rates by 25%. It's built for your workflow, flexible for changes like menu updates, and scales without the bloat of unused features.
Will this help with customer retention in competitive markets?
Retention is key in food delivery, where loyalty hinges on quick, personal service. Our CRM uses AI to segment leads into profiles—like frequent sushi lovers in your downtown zone—and automates targeted nudges, such as 'Your go-to pad thai is 10% off this week.' This has helped clients boost repeat orders by 30% in saturated areas. We track engagement metrics, flagging at-risk customers before they switch apps. Integrated with your feedback loops, it turns one-off leads into subscribers. Think of it as a digital loyalty program that evolves with your customer data, keeping you top-of-mind without generic blasts.
How do you ensure data security for customer orders and leads?
Security is non-negotiable in food service, with sensitive data like addresses and allergies. We build with enterprise-grade encryption, GDPR-compliant storage, and role-based access so only dispatchers see routes, not full profiles. Regular audits and AI-monitored anomalies prevent breaches. For a client handling 1,000 daily orders, we implemented zero-trust access that passed their compliance checks effortlessly. Your data stays in a secure, owned system—no risky third-party clouds. We even include training on best practices, ensuring your team handles leads safely while focusing on delivering hot meals on time.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.