Stop Losing Fabrication Inquiries to After-Hours Silence 24/7 Chatbot That Handles Quotes and Specs Instantly
Imagine a system that fields client questions on custom metal bending tolerances at 2 AM, without you lifting a finger. We build custom chatbots trained on your fabrication workflows, ensuring zero missed opportunities and faster turnaround on leads that convert to projects.
Join 150+ manufacturing firms boosting customer response rates by 40%
The "After-Hours Lead Leak" Problem
Clients calling after shop closes about urgent weld specs like AWS D1.1 joint preparations, only to hang up and contact competitors
Weekend emails on custom part tolerances for CNC-machined brackets piling up, delaying structural steel project bids by days
Field teams missing on-site support for troubleshooting hydraulic press malfunctions, leading to costly downtime on assembly lines
Overloaded office staff juggling quote requests for laser-cut steel plates with ISO 9001 compliance, causing response lags
International clients in different time zones inquiring about ASME fabrication certifications for pressure vessels, going unanswered overnight
Post-job inquiries on maintenance schedules for welded structural assemblies lost in email black holes during off-hours
Our Custom-Built 24/7 Support Chatbot
With over a decade in manufacturing AI integrations, we've helped fabrication shops like yours eliminate after-hours gaps without the hassle of off-the-shelf tools.
Why Choose Us
Let's be honest, your fabrication shop runs on tight deadlines and razor-thin margins. That's why we craft a chatbot from the ground up, trained on your exact processes—like quoting aluminum extrusions or explaining CNC routing limits. It's not some generic bot; it's your always-on extension, handling inquiries round-the-clock with instant, precise responses. You're probably thinking, 'Will it really understand our jargon?' Absolutely—we feed it your blueprints, spec sheets, and past projects for spot-on accuracy. No more leads slipping through the cracks while you're offline.
What Makes Us Different:
Unlock Round-the-Clock Wins for Your Shop
Never Miss a Lead, Even at Midnight
Never Miss a Lead, Even at Midnight: Picture this: A contractor pings your site at 3 AM about titanium fabrication timelines for bridge components. Our chatbot responds instantly with your standard lead times, Grade 5 titanium options, and MIL-STD-1595 specs, booking a follow-up call. Result? You wake up to qualified opportunities, not cold trails—boosting conversion by up to 35% without extra staff, based on our clients' average quarterly gains.
Skyrocket Customer Satisfaction with Instant Expertise
Skyrocket Customer Satisfaction with Instant Expertise: Clients hate waiting on hold for answers about weld joint strengths per AWS standards or tolerances for machined fittings. Your custom bot delivers them 24/7, drawing from your knowledge base on MIG/TIG processes. Shops using our systems report NPS scores jumping 25 points within 3 months, turning one-off inquiries into repeat fabrication orders for structural steel.
Cut Support Time, Maximize Shop Floor ROI
Cut Support Time, Maximize Shop Floor ROI: Free your admins from repetitive questions on shipping custom racks via flatbed or compliance certs like UL listings for enclosures. The bot handles 70% of them autonomously, saving 15 hours weekly—equivalent to one full shift on the weld line. That's time your team can spend on actual builds, driving efficiency like a well-oiled assembly line with 20% faster throughput.
What Clients Say
"Before AIQ's chatbot, we'd lose half our weekend leads on custom steel framing quotes with I-beam tolerances. Now, it answers specs right away, pulls real-time inventory on A36 steel, and even flags ASTM A500 compliance. Closed three big commercial builds last quarter that we would've missed—saved us about 20 hours a week on follow-ups and added $150K in revenue."
Mike Reynolds
Operations Manager, Precision Fab Works Inc., a structural steel fabricator in Texas
"Our shop deals with frantic after-hours calls about prototype tolerances for laser-cut aluminum panels. The bot we got from AIQ handles it all, escalating only the tricky ones with notes on anodizing finishes. Response times dropped from days to minutes, and we've seen a 40% uptick in repeat business from satisfied clients on facade projects over the last six months."
Sarah Chen
Customer Service Lead, Apex Metalworks LLC, specializing in architectural metal fabrication
"Honestly, I was skeptical, but this thing knows our CNC processes inside out, including G-code for 5-axis milling. It fielded a query on aluminum anodizing specs at 1 AM and scheduled a site visit for a pipeline component job. No more email overload—our team's productivity is way up by 25%, and we're landing more international gigs in oil & gas fabrication."
Tom Vargas
Owner, ForgeTech Fabrications, a CNC machining shop for industrial construction
Simple 3-Step Process
Discovery and Mapping
We dive into your fabrication workflows, from quoting sheet metal jobs to handling client specs. You'll share your pain points—like those late-night tolerance questions—and we'll map how the chatbot fits your exact setup, no cookie-cutter nonsense.
Custom Build and Training
Our engineers code the bot using your data: blueprints, past quotes, even shop lingo. We train it on real scenarios, like explaining plasma cutting limits, ensuring it's ready for 24/7 action without missing a beat.
Launch, Test, and Optimize
We deploy it on your site, test with live inquiries, and tweak based on feedback. Within weeks, it's capturing every opportunity while you monitor via a simple dashboard—scaling as your shop grows.
Why We're Different
What's Included
Common Questions
How does the chatbot handle technical fabrication questions without sounding robotic?
Here's the thing: We train it on your actual data—think spec sheets for CNC machining or weld procedure docs. It's like having a digital version of your best engineer on duty 24/7. For instance, if a client asks about the bend radius for 6061 aluminum, it pulls from your guidelines and explains clearly, even suggesting alternatives if stock is low. We've seen it resolve 80% of queries without escalation, keeping things conversational and precise. No generic fluff; it's tailored to your shop's voice and expertise.
Will this integrate with our existing ERP or CAD systems?
Absolutely, and that's where we shine. Unlike plug-and-play bots, we build deep, two-way integrations. Say your ERP tracks stainless steel inventory—our chatbot queries it live to confirm availability during a 2 AM chat. For CAD, it can reference file details without exposing sensitive designs. We map this to your workflow, reducing manual checks. Shops report cutting quote times from hours to minutes. It's custom, so no brittle connections that fail during peak seasons.
What if a question is too complex for the bot to handle alone?
Smart escalation is built-in. The bot recognizes limits—like a vague request for custom fixture designs—and passes it to your team with the full chat log, key details highlighted. You're probably thinking, 'Does it interrupt my sleep?' Not really; it queues non-urgents for morning and alerts for emergencies. In one case, a client needed urgent part mods; the bot gathered specs overnight, so your foreman started fresh at 8 AM. This ensures nothing falls through, boosting satisfaction without overwhelming staff.
How secure is the chatbot for protecting our fabrication IP?
Security is non-negotiable in manufacturing. We use end-to-end encryption for all interactions, with role-based access so only authorized eyes see sensitive info like proprietary alloy mixes. Data stays on your servers, not ours, and we comply with standards like GDPR and ISO. No cloud leaks here. For example, when discussing custom prototypes, it shares only what's needed without exposing full blueprints. We've audited systems for shops handling defense contracts—zero breaches, full peace of mind.
What's the timeline and cost for building this custom?
We keep it straightforward: Discovery takes 1-2 weeks, build and testing 4-6 weeks, launch in under 2 months total. Costs start around $15K for a core setup, scaling with integrations like ERP hooks—think $20-30K for full custom with analytics. ROI hits fast; one shop recouped in 3 months via captured leads. No subscriptions, just one-time build plus minimal maintenance. It's an asset you own, fitting your budget like a precisely cut component.
Can the chatbot scale as our fabrication shop grows?
Yes, designed for it. We build on scalable frameworks that handle spikes—like a busy season with 500 daily inquiries on custom enclosures. As you add lines or new materials, we retrain it seamlessly. One client started small, now processes 10x the volume without hiccups. It's not rigid; we monitor performance and optimize, ensuring it grows with your output, from 50 to 500 parts a day, without downtime or extra costs.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.