Stop Losing Members to Forgotten Follow-Ups Automate Your Customer Communications Effortlessly
Imagine saving 15+ hours a week on emails and texts that keep members coming back, while boosting retention by 30% without lifting a finger.
Join 250+ businesses with automated member journeys that drive loyalty
The "Retention Leak" Problem
Chasing yoga class no-shows with endless manual reminder texts, wasting up to 10 hours weekly per staff member
Generic emails that overlook individual progress in strength training milestones or cardio goals
Missed birthday reminders for spin class enthusiasts, leading to lapsed memberships and lost community ties
Overwhelmed staff juggling HIIT class updates, bootcamp inquiries, and personal training reschedules
Inconsistent follow-ups after free trial Zumba sessions, causing 30% drop-offs in new member sign-ups
Forgotten progress check-ins for weightlifting clients, eroding motivation and increasing churn by 25%
Our Custom-Built Automation Solution
We've powered communication systems for over 50 fitness studios, turning chaotic messaging into streamlined member experiences.
Why Choose Us
At AIQ Labs, we craft a tailored AI system that integrates with your gym software to automate personalized communications. No more cookie-cutter templates. We analyze your member data—like workout habits and attendance patterns—to send the right message at the right time. Think automated welcome series for new sign-ups or nudge texts for that member skipping HIIT classes. It's built from the ground up to fit your studio's vibe, ensuring every interaction feels personal and keeps retention high.
What Makes Us Different:
Unlock Real Time Savings and Retention Wins
Slash Weekly Admin Hours
Slash Weekly Admin Hours: You're probably thinking, 'How much time do I really waste on emails?' Let's be honest—it's up to 15 hours a week chasing no-shows for Pilates sessions or sending bootcamp reminders. Our automation handles it all, like a spotter lifting the heavy load, so your team focuses on what matters: coaching form during squats and building client rapport. Expect a 70% drop in manual tasks within the first quarter, freeing you for growth like expanding your wellness retreats.
Boost Retention with Smart ROI
Boost Retention with Smart ROI: Here's the thing: poor communication costs gyms thousands in lost memberships—think $5,000 monthly from unchased trial drop-offs. Our system delivers measurable ROI—clients see 25-40% higher retention rates within 3-6 months. Picture automated progress reports that celebrate a member's 10th yoga session or PR in deadlifts, turning casual drop-ins into loyal regulars who renew for a full year. It's efficiency gains that pay off in steady revenue from consistent class packs.
Enhance Member Experience Effortlessly
Enhance Member Experience Effortlessly: Manual outreach feels like running on a treadmill—endless effort for little gain. We automate it like a perfectly synced workout playlist, sending tailored tips for beginner runners or advanced kettlebell challenges post-session. Result? Happier members who stick around longer, with productivity boosts that let you scale without hiring more staff—add 20% more classes without extra admin headaches.
What Clients Say
"Before AIQ, we were manually texting members after every barre class cancellation, eating up 10 hours a week at our front desk. Now, the system instantly sends personalized reschedule options with alternative core-strength sessions, cutting no-shows by 35% in just two months. It's a game-changer for maintaining our supportive studio community."
Sarah Jenkins
Owner, CoreFit Barre Studio
"I was skeptical about automating birthday messages, but their custom setup pulled data from our app to send recaps of members' latest 5K training progress. Last quarter, it helped retain 20 extra members who might've lapsed on their annual gym dues. Saved us around 8 hours weekly, and the ROI showed up in a 15% bump in renewal rates right away."
Mike Rivera
Manager, Peak Performance CrossFit Gym
"Juggling follow-ups for trial members was total chaos during our peak summer bootcamp seasons. AIQ built automations that sync with our CrossFit WOD schedules—triggering check-ins based on their first workout's intensity level, like post-AMRAP feedback. We've seen a 28% uptick in paid conversions within 30 days, and my team finally has bandwidth to program new mobility workshops."
Lisa Chen
Operations Lead, IronWill CrossFit Box
Simple 3-Step Process
Discovery and Mapping
We dive into your gym's daily flow—reviewing member data, communication pain points, and retention goals—to design a workflow that matches your exact needs, like customizing a training program.
Custom Build and Integration
Our engineers construct your AI system, linking it to your existing tools for seamless automation of texts, emails, and reminders, ensuring it's scalable as your membership grows.
Testing, Launch, and Optimization
We test with real scenarios, like a class signup surge, then launch and monitor performance, tweaking for peak efficiency—like fine-tuning a member's form for better results.
Why We're Different
What's Included
Common Questions
How does this automation integrate with my existing gym software?
We start by mapping your current setup—whether it's Mindbody, Glofox, or another platform—and build custom integrations that pull member data like attendance and preferences directly into the automation. No clunky workarounds. For example, if a member books a spin class, the system automatically sends a prep tip email. This creates a unified flow, saving you from manual exports. We've done this for dozens of studios, ensuring it's plug-and-play but fully customized to your workflow. Setup takes about 2-4 weeks, with minimal disruption.
What kind of time savings can I expect for my team?
Let's be honest, gym staff spend way too much time on repetitive comms—like sending 50 texts for a canceled bootcamp. Our system automates 80-90% of that, typically freeing up 10-15 hours weekly per admin. One client went from chasing payments manually to auto-reminders that recovered 15% more dues. It's not just time; it's ROI—those hours redirect to member interactions that build loyalty. We quantify this during your consultation, basing it on your current volume.
Is the communication truly personalized for my members?
Absolutely, and it's what sets us apart. We use AI to analyze data like a member's class history or goal progress, then generate messages like 'Great job on those deadlifts—here's a tip for your next session.' No generic blasts. For a yoga studio, it might send relaxation tips to stress-relief seekers. This boosts open rates by 40% on average, directly tying to retention. We train the system on your data for that authentic touch, ensuring it feels like a personal trainer's note.
How do you ensure messages comply with privacy laws?
Privacy is non-negotiable in fitness, where member data is gold. We build with GDPR and CCPA compliance from the start, using secure, encrypted integrations and opt-in tracking. Messages include easy unsubscribe options, and we audit for consent before sending. For instance, trial follow-ups only go to those who've agreed. Our systems log everything for your records, reducing risk. Clients appreciate this peace of mind—it's helped one gym avoid fines while scaling outreach.
What's the ROI timeline for implementing this?
You're probably thinking it sounds great, but when do I see the payoff? Most gyms notice efficiency gains in week one, with full ROI in 2-3 months. Expect 20-30% retention lifts from better engagement, translating to $5K-$20K extra annual revenue depending on size. Time savings alone pay for the build—our fixed project fee amortizes quickly. We track metrics like response rates post-launch, adjusting to hit your targets faster. One studio recouped costs in six weeks through reduced churn.
Can this scale if my gym adds more locations or classes?
Yes, we design for growth—like adding weights to a progressive overload plan. The system handles multi-location data, segmenting messages by branch or class type. If you expand to a new spin studio, we extend integrations without rebuilding. It supports unlimited members and scales with traffic, thanks to our robust architecture. A client with three sites uses it to sync promotions across all, saving hours on coordinated campaigns. We include scalability in every build.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.