Stop Losing Hours to Manual Customer Updates Automate It All with Custom AI
Imagine reclaiming 20+ hours per week from chasing status reports and field emails, turning that into focused production time while keeping clients in the loop automatically. That's the ROI we're talking about.
Join 150+ businesses with streamlined comms and boosted productivity
The "Field-to-Client" Communication Problem
Endless back-and-forth emails on rebar delivery delays or custom beam specs disrupting fabrication timelines
Manual status updates from welders and CNC operators eating into shift time on the shop floor
Client complaints piling up due to outdated delivery ETAs
Lost revenue from miscommunications on custom structural steel or machined component specs
Overloaded office staff juggling phone calls during peak manufacturing runs
Overloaded office staff juggling calls from site supervisors during peak structural steel runs
Our Custom-Built AI Handles the Heavy Lifting
With years of field-testing in manufacturing plants, we've seen how poor comms grind operations to a halt. We build solutions that fit your exact setup, from CNC machines to client portals.
Why Choose Us
Here's the thing: in manufacturing, every minute counts, whether it's on the line or with your customers. We craft a tailored AI system that pulls real-time data from your ERP, project trackers, and shop floor sensors. It automatically generates updates, flags delays, and even predicts client questions based on past interactions. No more templates— this is built for your workflow, integrating seamlessly with tools like SAP or Procore. You're probably thinking, 'Will this actually work for our custom runs?' Absolutely. We've done it for shops handling everything from aerospace parts to heavy machinery, saving them thousands in lost productivity.
What Makes Us Different:
Unlock Tangible Time and Cost Wins
Reclaim 15-25 Hours Weekly on Admin
Reclaim 15-25 Hours Weekly on Admin: Let's be honest, your team spends too much time typing emails about rebar shipment delays or welding progress. Our automation pulls from ERP and PLC logs to send polished updates automatically, slashing manual work and letting foremen focus on on-site quality checks instead of client calls—imagine redirecting that time to speeding up concrete pours or assembly lines.
Boost ROI with 30% Faster Client Response
Boost ROI with 30% Faster Client Response: Picture this: a contractor inquiry on a batch of custom precast panels hits at 3 PM, right when your line is maxed out fabricating trusses. AI responds instantly with accurate ETAs, pulling from inventory feeds and CAD integrations. This cuts response times from days to minutes, reduces spec errors on-site, and lifts satisfaction scores—translating to repeat contracts and 20% fewer change orders.
Cut Costs by Automating Approval Loops
Cut Costs by Automating Approval Loops: Wasted time on back-and-forth for prototype sign-offs on modular units or machined prototypes? We build AI that routes approvals through your chain, notifies stakeholders via integrated channels like BIM software, and archives everything. Shops using this see a 40% drop in revision cycles within the first quarter, freeing cash flow for raw materials like steel billets or aluminum extrusions.
What Clients Say
"Before AIQ, our office was swamped with calls from contractors asking about girder fabrication delays during peak bridge project season. Now, automated texts go out from our ERP and shop floor sensors, and we've cut those interruptions by half. Last quarter, we saved about 18 hours a week and closed three major infrastructure contracts two weeks faster."
Mike Harlan
Operations Manager, SteelForge Fabricators Inc.
"Integrating this with our CNC assembly line trackers was a game-changer. No more manual spreadsheets for client updates on automotive bracket prototypes. It flagged a tolerance spec change last month before it blew up into a full rework, saving us a $15K scrap and downtime hit. Team's actually getting home on time now, without overtime on the floor."
Sara Patel
Production Lead, AutoParts Precision Manufacturing
"We handle custom HVAC ductwork runs for commercial builds, and comms with site contractors were a nightmare. This system auto-sends progress photos and ETAs tied to our CAD and welding station software. Reduced client escalations by 60% in six months, and our margins are up 15% because we're not chasing approvals on fittings anymore—more time fabricating, less admin."
Tom Reilly
General Manager, Precision Metal Fabrication Works
Simple 3-Step Process
Map Your Workflow
We dive into your daily ops— from order intake to final shipment— identifying comms bottlenecks like delayed weld reports or client queries on tolerances. This ensures our build matches your exact needs, no guesswork.
Build and Integrate
Our engineers code the AI from scratch, linking it to your systems like inventory trackers or CRM. We test it on real scenarios, like automating updates during a rush job, so it's field-ready without disrupting production.
Deploy and Optimize
Go live with training for your team, then we monitor for the first month, tweaking based on actual use—like refining alerts for overtime shifts. You own the system, scaling it as your manufacturing grows.
Why We're Different
What's Included
Common Questions
How does this automation integrate with our existing manufacturing software?
We start by auditing your setup—think ERP like Epicor or shop floor tools like MES systems. Our custom AI connects via secure APIs, pulling data like production milestones or inventory levels without disrupting ops. For instance, if you're running CNC machines, it can auto-update clients on run times. We've done this for dozens of manufacturers, ensuring zero downtime during integration. The result? A unified flow where comms happen in the background, saving your team from manual exports. It's all built to your specs, so it feels like an extension of what you already use.
What kind of time savings can we expect in customer communications?
You're probably thinking about the hours your coordinators lose on status emails alone. Typically, manufacturing teams see 15-25 hours reclaimed weekly. Take a mid-sized fabricator we worked with: they were spending 10 hours a day chasing welder updates for client reports. Our AI automated it, generating drafts from log data and routing approvals. That dropped to under 2 hours, letting them focus on scaling output. We measure this ROI upfront, with dashboards showing exact efficiency gains, and adjust as needed to hit your targets.
Is this suitable for custom manufacturing with variable client needs?
Absolutely—custom runs are our wheelhouse. Unlike generic tools, we design the AI to adapt to your workflows, like handling unique specs for aerospace parts versus automotive assemblies. It learns from your data to personalize updates, such as including torque values or material certs automatically. One client in heavy equipment saw a 40% drop in revision requests because the system preempted questions with detailed ETAs. We tailor it during the build phase, ensuring it scales for your mix of one-offs and batches without extra config.
How do you ensure data security for sensitive manufacturing info?
Security is non-negotiable in manufacturing, where IP like blueprints matters. We use enterprise-grade encryption and comply with standards like ISO 27001, building in role-based access so only authorized eyes see client-facing data. For example, field updates from sensors are anonymized before transmission. Our systems include audit trails for every comm, perfect for quality compliance. We've secured deployments for shops dealing with defense contracts, and we own the code—so no third-party vulnerabilities. Post-launch, we provide ongoing monitoring to keep it tight.
What's the timeline for implementing this in our plant?
From kickoff to live, it's usually 4-6 weeks for most manufacturers, depending on complexity. Week one: we map your comms pain points, like delays in prototype feedback. Weeks two-three: build and test integrations with your tools. By week four, we're deploying with minimal disruption—perhaps piloting on one production line. A recent project for a metalworking firm went live in 5 weeks, automating 80% of client pings right away. We include training so your team ramps up fast, and it's yours to own from day one.
Can this system handle international clients with different time zones?
Yes, we build in global awareness from the start. The AI schedules messages for optimal times, like sending ETA updates to European partners during their morning. It also translates key terms if needed, pulling from your multilingual specs. For a client shipping to Asia, we automated timezone-adjusted alerts on container loads, cutting confusion and boosting on-time deliveries by 25%. It's all configurable to your client base, ensuring smooth comms without your team playing global clock tag.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.