Stop Missing Late-Night Orders and Frustrated Customers With a 24/7 AI Chatbot Built Just for Your Kitchen
Imagine never turning away a hungry customer at 2 AM or losing a reservation because your phone's off the hook. Our custom support chatbot handles it all, boosting your customer satisfaction by 35% on average, while you focus on what you do best: serving up great food.
Join 250+ restaurants with round-the-clock customer support that never sleeps
The "After-Hours Black Hole" Problem
Phones Silent After Closing, Leads Vanish—Like That 10 PM Takeout Order from a Hungry Family
Overwhelmed Servers Ignoring Online Menu Queries During Lunch Rush
Reservation Mix-Ups from Delayed Responses to Party-of-8 Booking Emails
Customer Complaints About Cold Delivery Orders Piling Up on Social Media Overnight
Missed Weekend Brunch Catering Inquiries, Losing Out on $5K Revenue Opportunities
Nut-Free Allergy Questions Unanswered, Risking Allergen-Related Bad Reviews and Health Scares
Our Custom AI Chatbot: Always On, Always Ready for Your Restaurant
With years building AI for busy food service spots like yours, we've seen how one missed message can tank a night's tips. That's why we craft solutions that fit your exact menu, hours, and vibe.
Why Choose Us
Here's the thing: restaurants run on tight schedules, and customers don't wait. Our intelligent assistant chatbot is trained on your menu, specials, and policies to provide instant, accurate responses 24/7. No more voicemail black holes. Whether it's a quick takeout question at midnight or a group booking confirmation, it handles the heavy lifting. And when things get tricky—like a custom order tweak—it seamlessly loops in your team. We're not slapping on a generic bot; we build it to integrate with your POS system, reservation software, and even your loyalty program, creating a unified front that feels like an extension of your staff.
What Makes Us Different:
Why This Changes Everything for Your Restaurant
Capture Every Opportunity, Around the Clock
Capture Every Opportunity, Around the Clock: You're probably thinking, 'What about those 11 PM cravings for pizza delivery?' Our chatbot turns them into confirmed orders with upsell prompts for sides. Restaurants using it report a 28% uptick in after-hours sales within the first quarter, never missing a lead while you recharge after a long shift.
Boost Satisfaction Without Extra Headcount
Boost Satisfaction Without Extra Headcount: Short-staffed during brunch rush? The bot fields questions on gluten-free options and cross-contamination checks instantly, cutting wait times by half. Customers feel heard, reviews climb, and your team stays focused on plating perfect dishes instead of juggling POS notifications.
Streamline Operations, Cut the Chaos
Streamline Operations, Cut the Chaos: Integrate with your POS and reservation systems for automatic order updates and table syncs. One busy bistro we helped saw a 40% drop in confirmation calls within two months, freeing up hours for what matters: innovating your next signature sauce or prepping for the dinner rush.
What Clients Say
"Before AIQ's chatbot, we'd lose weekend catering gigs for office brunches because no one checked emails till Monday. Now, it qualifies leads overnight, handles deposit questions, and books three events last month alone—raking in $12K and saving us from hiring a part-timer during peak season."
Maria Gonzalez
Owner, La Cocina Mexicana, a family-owned Mexican restaurant in downtown Austin
"Our dinner rush was a nightmare with constant pings about spicy level customizations and dairy-free swaps. The bot handles 80% of them now, providing quick allergy info from our menu database. Response times dropped from 20 minutes to seconds—our Google reviews jumped from 3.8 to 4.5 stars in just six weeks."
Tom Reilly
Manager, Riverside Diner, a classic American eatery in suburban Chicago
"Late-night complaints about undercooked steak or missing vegan sides used to fester into bad Yelp posts. This chatbot responds 24/7, even fixed a mix-up on a vegan biryani option at 1 AM by suggesting alternatives. Turned a potential 1-star into a loyal regular—we've gained 15% more repeat business from delivery app referrals over the past year."
Sasha Patel
General Manager, Spice Route Bistro, an Indian fusion spot in San Francisco
Simple 3-Step Process
Discovery and Customization
We dive into your restaurant's world—menus, peak times, common queries—to build a chatbot that speaks your language. No cookie-cutter stuff; it's molded to your workflow.
Integration and Training
Hook it up to your POS, website, and apps. Then we train the AI on your data, testing scenarios like rush-hour order tweaks until it's spot-on reliable.
Launch and Optimization
Go live with monitoring in place. We tweak based on real interactions, ensuring it evolves with your specials and seasons for ongoing efficiency.
Why We're Different
What's Included
Common Questions
How does the chatbot handle complex orders like custom modifications?
Let's be honest, restaurant orders can get tricky with tweaks like 'no onions' or gluten-free swaps. Our chatbot is trained specifically on your menu and common customizations, providing accurate options right away. For anything nuanced, it gathers details and forwards to your team with a full transcript, ensuring nothing falls through. We've seen this cut order errors by 25% at similar spots, keeping customers happy and your kitchen smooth.
Will it integrate with my existing POS and reservation system?
Absolutely, integration is our specialty. We connect it directly to tools like Toast or OpenTable, pulling live data for availability and statuses. No more double-entry headaches. During setup, we map your workflows so the bot updates reservations instantly or checks stock for takeout. One client integrated in under two weeks and saw a 30% drop in manual confirmations—it's built to fit your exact setup, not force you into ours.
What if a customer needs to speak to a human after hours?
You're probably thinking about those urgent issues that can't wait. The chatbot is smart—it detects when a query needs a personal touch, like a complaint or special request, and offers to schedule a call or email your team with all details captured. It can even send automated follow-ups. For true 24/7 coverage, we can pair it with voice agents. Restaurants tell us this approach resolves 70% of issues without waking the manager, preserving your rest.
How do we train it on our restaurant's specific info?
We start with a deep dive into your operations: upload your menu PDFs, FAQ lists, and policy docs. Our AI ingests this to learn your voice and details, like signature dishes or allergy protocols. Then we run test scenarios—think peak lunch queries—to refine it. It's not a one-and-done; we monitor and update as your menu changes, like seasonal specials. This custom training ensures responses feel like your staff, boosting trust and cutting training time for new hires.
Is it secure for handling customer data like orders and payments?
Security is non-negotiable in food service, especially with sensitive info like payment details or dietary needs. We build with end-to-end encryption and comply with standards like PCI DSS for payments and GDPR for privacy. The bot never stores card info itself—instead, it guides users to your secure checkout. Regular audits and access controls keep things locked down. Clients in our network report zero breaches, giving you peace of mind while serving up that perfect pasta.
Can it help with marketing, like promoting daily specials?
Yes, and it's a game-changer for busy spots. The chatbot proactively suggests upsells, like 'Pair your burger with our house fries?' during chats, or notifies users of specials via integrated messaging. We tie it to your CRM for personalized nudges, like reminding loyalty members of happy hour. One bistro we worked with increased special sales by 22% this way. It's all custom to your promotions, turning support into a subtle sales tool without feeling pushy.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.