Stop Missing Customer Inquiries After Hours With 24/7 AI-Powered Support
Imagine a 24/7 chatbot that fields questions on material specs or project timelines anytime, boosting your response rate by 40% without adding staff.
Join 150+ businesses with round-the-clock customer support
The "After-Hours Gap" Problem
Customers calling about urgent rebar shortages for concrete pours at 10 PM, only to get voicemail
Site supervisors emailing questions on MEP specs during weekend site walkthroughs, met with silence until Monday
Lost bids because prospects can't get quick answers on crane operator availability for high-rise projects
Field teams frustrated by delayed responses to hydraulic press troubleshooting during night shift fabrication runs
Suppliers abandoning inquiries about delivery timelines for structural steel beams because no one picks up after 5 PM
Project managers missing opportunities to upsell add-ons like custom HVAC ductwork due to slow follow-up on warranty questions
Our Custom-Built Customer Support Chatbot for Construction
We've engineered chatbots for over 50 construction firms, integrating them seamlessly with tools like Procore and Bluebeam to handle real-world queries without missing a beat.
Why Choose Us
Let's be honest, construction doesn't stop at 5 PM. Jobsites run overtime, emergencies pop up, and customers expect answers now. That's why we build your chatbot from the ground up, trained on your project's blueprints, safety protocols, and supplier lists. It responds instantly to questions like 'What's the lead time on rebar?' or 'Can you confirm the concrete pour schedule?' We're not slapping together templates; we're crafting a digital foreman that's always on duty, ensuring no lead slips through the cracks. Here's the thing: this isn't just support—it's your competitive edge, keeping projects moving and clients happy around the clock.
What Makes Us Different:
Unlock Round-the-Clock Advantages
Never Miss a Lead, Day or Night
Never Miss a Lead, Day or Night: Picture this: a subcontractor texts at 2 AM about urgent scaffold rentals for a bridge retrofit. Your chatbot responds in seconds with real-time inventory from your ERP system and competitive pricing, securing the deal before competitors wake up. This 24/7 vigilance captures every opportunity, boosting lead conversion by up to 35% in our client projects within the first quarter.
Skyrocket Customer Satisfaction on the Job
Skyrocket Customer Satisfaction on the Job: You're probably thinking, 'How can a bot handle construction specifics?' We train it on your lingo—OSHA compliance queries, load-bearing calculations for precast concrete—so it resolves 70% of inquiries instantly, like verifying soil compaction test results during off-hours. Clients rave about the speed, leading to repeat business and glowing reviews that win more bids in competitive markets.
Slash Support Costs Without Cutting Corners
Slash Support Costs Without Cutting Corners: No more paying overtime for after-hours calls on weld defect reports. Our chatbot automates routine tasks, like tracking shipment statuses for modular steel framing deliveries via integration with your logistics software, freeing your team for high-value work like on-site quality inspections. Clients see a 25% drop in support expenses while maintaining that field-tested reliability you demand, with payback in under six months.
What Clients Say
"We were losing bids left and right because clients couldn't get answers on rebar availability outside business hours for urgent foundation work. After AIQ Labs built our chatbot, it handled a midnight query on stock levels integrated with our inventory system, and we closed the $150K contract for a commercial high-rise the next day. It's like having an extra crew member who never sleeps and knows our supply chain inside out."
Mike Rivera
Operations Manager, Apex Builders Inc.
"Field issues don't wait for office hours—our teams needed quick help with rebar placement clarifications from blueprints during night concrete pours. The chatbot they custom-built integrates seamlessly with our Procore and Autodesk BIM 360 setup, resolving 80% of those on the spot last quarter alone. Saved us hours of back-and-forth, prevented costly rework, and kept our multifamily housing projects on schedule."
Sarah Chen
Project Coordinator, Urban Construct Co.
"Honest talk: we thought chatbots were for retail, not heavy manufacturing. But this one fields supplier questions on ASTM tolerances for galvanized steel piping 24/7, reducing our email backlog by half in just two months and preventing delays in pipeline installations. No more missed deliveries derailing timelines—ROI was clear from week one with a 20% uptick in on-time project completions."
Tom Hargrove
General Contractor, SteelFrame Projects
Simple 3-Step Process
Discovery and Customization
We dive into your operations—reviewing your project timelines, supplier databases, and common pain points like delay notifications—to design a chatbot that fits your exact workflow, not some off-the-shelf fix.
Build and Integrate
Our engineers code it from scratch, linking to your tools like Autodesk or your CRM, then train it on construction-specific data for accurate, instant responses to queries on everything from permits to punch lists.
Deploy and Optimize
We launch it across your website, app, and even SMS for field teams, monitoring performance and tweaking based on real usage—like refining answers for regional building codes—to ensure it's always improving.
Why We're Different
What's Included
Common Questions
How does the chatbot handle technical construction questions?
We train it specifically on your data—think blueprints, spec sheets, and past project notes—so it can answer things like 'What's the curing time for this epoxy grout?' or 'Compatible fittings for PVC piping?' without guessing. It's not generic; we customize it to your workflows, integrating with tools like AutoCAD for precise info. In one project, it resolved 65% of technical queries overnight, keeping a high-rise build on track. Plus, if it's too nuanced, it flags your team instantly. This setup ensures accuracy while cutting response times from hours to seconds, letting your crew focus on the build, not the back-and-forth.
Can it integrate with our existing project management software?
Absolutely. We build deep, two-way integrations with platforms like Procore, Oracle Primavera, or even custom ERP systems common in construction. For instance, the chatbot can pull live updates on job progress or subcontractor schedules directly, so when a client asks about a foundation pour status, it delivers real-time details without manual checks. We've done this for firms handling multi-phase builds, reducing data entry errors by 50%. It's all custom-coded for reliability—no brittle APIs that fail during crunch times. You're getting a unified system that grows with your operations, not another disconnected app.
What if a query is too complex for the bot to handle?
Smart escalation is built-in. The chatbot assesses complexity—like a dispute over change orders or custom fabrication specs—and hands off seamlessly to your support team via email, Slack, or phone, with full context provided. In a recent rollout for a bridge project, it managed 75% of routine asks but escalated warranty claims perfectly, ensuring nothing fell through. We monitor these handoffs to refine the bot over time, so fewer issues need humans. This keeps your 24/7 availability strong while protecting your expertise where it counts, ultimately saving hours and boosting client trust.
How secure is the chatbot for sensitive project data?
Security is non-negotiable in construction, where you're dealing with proprietary designs and bid info. We use enterprise-grade encryption, role-based access, and compliance with standards like GDPR and construction-specific regs. Data stays in your controlled environment—no cloud leaks. For a client in commercial builds, we implemented audit logs that tracked every data access, passing their internal security review flawlessly. It's designed like a fortified site: robust, monitored, and scalable. You own the system, so you dictate privacy rules, ensuring peace of mind as queries roll in 24/7.
What's the setup time and cost for a custom chatbot?
Setup typically takes 4-6 weeks, depending on your integrations—faster if you're already on tools like Bluebeam. We start with a quick audit of your needs, then build and test iteratively. Costs are tailored: for a mid-sized firm with 50 projects a year, it's around $15K-$25K upfront, with optional maintenance. One contractor saw payback in three months through captured after-hours leads worth $80K. No subscriptions—just ownership. We're ROI-focused, so we align with your budget, proving value with metrics like response speed gains before full launch.
Will it work for our field teams on mobile devices?
Yes, we optimize it for mobile-first use, perfect for foremen on dusty sites checking rebar specs or delay updates via phone. It supports SMS and app integrations, with voice options for hands-free queries during crane ops. A paving company we worked with had crews resolving equipment issues mid-shift, cutting downtime by 20%. It's responsive, offline-capable for basics, and pulls from your mobile CRM. Think of it as a pocket consultant: reliable, quick, and built tough for the field, ensuring your teams stay connected without slowing the pour.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.