Stop Losing Jobs to Unseen Scheduling Conflicts Track Every KPI in Real-Time
Plumbing teams waste 15-20% of billable hours on reactive fixes, not proactive growth. Our custom dashboards turn scattered job logs into crystal-clear insights, boosting efficiency by up to 35% in the first quarter.
Join 250+ businesses with 25% faster job dispatch
The "Visibility Void" Problem
Dispatch teams reacting to last-minute pipe bursts without historical trend data on seasonal leak frequencies or pressure anomalies
Overbooked technicians missing follow-up drain cleanings due to fragmented calendars not synced with hydro-jetting schedules
Owners guessing fuel costs for van fleets without mileage and route efficiency metrics
Client relationship strain from delayed invoicing after water heater installs, lacking automated meter readings for usage verification
Inventory shortages of PVC fittings during peak summer AC-related condensate line repairs, leading to emergency supplier runs
No-shows spiking for annual backflow preventer inspections because follow-up reminders aren't tied to job completion data
Unlock Enterprise-Grade KPI Tracking Built for Plumbers
With over a decade architecting solutions for service trades, we've helped plumbing firms like yours consolidate chaos into command centers.
Why Choose Us
Imagine your plumbing operation as a well-oiled network of pipes—no leaks, no clogs. Our custom dashboards at AIQ Labs eliminate data silos by pulling in real-time feeds from your scheduling software, GPS trackers on service vans, and customer CRM. We craft intuitive interfaces that highlight critical KPIs like average response time to leak calls or revenue per technician. This isn't off-the-shelf software; it's a bespoke system designed to scale with your growing fleet, providing actionable insights that prevent bottlenecks before they burst. Proven to reduce operational blind spots by 40%, our approach ensures you're always one step ahead of the next flood of jobs.
What Makes Us Different:
Drive Informed Decisions That Scale Your Plumbing Empire
Real-Time Job Visibility
Real-Time Job Visibility: See every active repair—from clogged sinks to full repipes—in one dashboard. Track completion rates and pinpoint delays using GPS-tracked technician locations, cutting average job turnaround by 25% during peak emergency seasons. No more flying blind on crew locations during rush hour emergencies like sewer backups.
Optimized Resource Allocation
Optimized Resource Allocation: Monitor technician hours against booked installs, ensuring even distribution across residential water heater replacements and commercial grease trap cleanings. This enterprise-grade setup has helped clients reclaim 15 hours weekly by rerouting vans for optimal fuel efficiency, turning underutilized vans into revenue machines.
Actionable Client Insights
Actionable Client Insights: Dive into repeat business patterns, like seasonal water softener demands in hard-water regions, to forecast needs accurately over quarterly cycles. Gain 30% higher upsell rates on maintenance plans by spotting at-risk customers with early leak detection alerts before they call competitors.
What Clients Say
"Before AIQ Labs, we were scrambling with spreadsheets to track pipe repair jobs—lost two big contracts last summer because of scheduling overlaps on sewer line excavations. Now, the dashboard flags conflicts instantly with integrated permitting timelines, and our dispatch time dropped from 45 minutes to under 10 for emergency calls. It's like having an extra dispatcher who never sleeps."
Mike Rivera
Operations Manager, Riverside Plumbing Pros
"Our team handles 50+ installs a week, but inventory mismatches were killing us on copper fittings during peak season for irrigation system repairs. After implementing their KPI system, we reduced stockouts by 40% in just two months by analyzing usage trends from past monsoon seasons. The real-time alerts saved us thousands in rush orders from local suppliers."
Sarah Chen
Owner, Apex Plumbing Services
"I was buried in post-job paperwork, invoicing clients weeks after fixing their slab leaks in older homes. This platform automates the tracking with integrated flow meter data, and we've seen a 28% bump in on-time payments within 30 days. It's transformed how we maintain those long-term homeowner relationships through proactive service reminders."
Tom Hargrove
General Manager, Heritage Plumbing Co.
Simple 3-Step Process
Discovery and Mapping
We audit your current workflows, from emergency call intake to invoice closure, identifying key plumbing KPIs like response times and material costs. This ensures the dashboard aligns perfectly with your daily grind.
Custom Build and Integration
Our engineers construct your tailored platform, weaving in data from field apps and accounting tools. Test runs simulate real scenarios, like a burst pipe rush, to verify seamless performance.
Deployment and Training
Roll out the system with hands-on sessions for your dispatchers and techs. We monitor the first month, tweaking for optimal insights into job efficiency and client follow-ups.
Why We're Different
What's Included
Common Questions
How does this KPI platform integrate with my existing plumbing software?
We start by mapping your current tools, such as ServiceTitan for scheduling or QuickBooks for billing, then build secure, two-way API connections. This pulls in data like job statuses and customer notes without disrupting your workflow. For a typical plumbing firm, setup takes 2-4 weeks, including testing to ensure real-time updates on things like technician arrivals at a leak site. Unlike generic integrations that break during updates, our custom code handles the nuances of home services data, preventing downtime during busy seasons. You'll have a single view of everything from dispatch to payment, reducing manual checks by 30%.
What specific KPIs are tracked for plumbing businesses?
We tailor KPIs to your operations, focusing on metrics like average time to first response for emergency calls, technician utilization rates across installs and repairs, and revenue per job type—think water heater swaps versus drain cleanings. Additional tracks include inventory turnover for parts like gaskets and pipes, customer repeat rates for maintenance contracts, and fleet efficiency via mileage logs. These aren't vague numbers; we benchmark against industry standards, where top plumbers hit 85% utilization. Our dashboards visualize trends, helping you spot issues like seasonal slowdowns early, ultimately driving a 25% efficiency gain as seen in similar setups.
Is the dashboard accessible on mobile for my field technicians?
Absolutely—our platforms are responsive and optimized for iOS and Android, so your plumbers can check job queues, update statuses from a sewer repair site, or view route optimizations right from their phones. No clunky apps; it's a web-based system that loads quickly even on 4G in basements. We've designed it with home services in mind, including offline caching for areas with spotty signal during outdoor pipe work. Training is straightforward, and clients report techs adopting it within days, cutting communication lags with the office by half and improving on-site decision-making.
How scalable is this for a growing plumbing company?
Built on enterprise architecture, our KPI dashboards handle unlimited users and data volumes, scaling effortlessly as you add trucks or expand to new regions. For instance, a mid-sized firm we worked with grew from 15 to 40 technicians without a hitch, thanks to cloud-based infrastructure that auto-scales during peak loads like holiday floods. We avoid the limits of no-code tools, ensuring performance stays snappy even with thousands of daily job entries. This future-proofs your investment, supporting growth from local repairs to multi-city operations while maintaining 99.9% uptime.
What kind of support do you provide after launch?
Post-launch, we offer 30 days of hands-on optimization, monitoring your usage to refine dashboards—like adjusting views for better leak trend visibility. Ongoing support includes quarterly reviews and unlimited tweaks for evolving needs, such as integrating new tools for boiler services. Our team, with deep plumbing industry knowledge, responds within hours via chat or phone, preventing disruptions. Unlike subscription models that nickel-and-dime you, this is included in the build, ensuring your system remains a strategic asset. Clients appreciate how this turns initial setup into long-term partnership, with one firm noting a sustained 18% productivity lift over two years.
Can this help with compliance and reporting for plumbing regulations?
Yes, we embed compliance tracking for standards like backflow prevention certifications and OSHA safety logs, pulling data into easy-to-audit reports. For plumbers, this means dashboards flag expiring licenses or incomplete paperwork on gas line jobs, reducing audit risks. We customize exports for local codes, ensuring everything from water quality tests to worker hours is documented accurately. This not only saves time during inspections but also builds client trust by demonstrating adherence. In benchmarks, firms using similar systems cut compliance prep from days to hours, avoiding fines that average $5,000 per violation.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.