Stop Losing High-Value Rides to Manual Lead Follow-Up Automate Lead Capture and Nurturing for 24/7 Efficiency
Taxi services waste up to 15 hours weekly chasing leads via phone and email. Our custom AI lead management system captures inquiries from apps, websites, and dispatch logs, qualifying them instantly and routing to drivers—delivering a 3x ROI in under six months through reclaimed time and boosted bookings.
Join 250+ businesses with streamlined lead flows and 40% more conversions
The "Lead Overload" Problem
Dispatch teams drown in unorganized ride requests from multiple channels like ride-hailing apps, phone calls, and fleet management portals
Manual qualification leads to missed peak-hour bookings during rush hours, special events, or surge pricing periods
Fragmented data across dispatch software, telematics systems, and CRM causes duplicate efforts and lost revenue from forgotten leads in cross-fleet operations
Slow response times frustrate customers waiting for time-sensitive airport transfers, late-night pickups, or just-in-time delivery logistics
Inaccurate lead scoring means drivers chase low-value short-haul calls while premium corporate rides or long-distance charters slip away
Compliance headaches from untracked lead interactions risk fines under DOT regulations or local taxi authority audits in regulated operations
Custom-Built Lead Automation Tailored to Your Taxi Fleet's Workflow
With over a decade in transportation AI, we've optimized lead systems for fleets handling 500+ daily rides, ensuring seamless integration with your dispatch tools.
Why Choose Us
We engineer a bespoke AI lead management platform that ingests inquiries from ride-hailing apps, website forms, and phone systems. It scores leads based on urgency, location, and history—like prioritizing airport runs over short hops—then automates nurturing via SMS or email. No more sifting through chaos. Your team gets a unified dashboard showing real-time lead status, integrated directly with your fleet management software. Built on enterprise-grade frameworks, it's scalable for growing operations and owned outright by you, ditching subscription traps.
What Makes Us Different:
Unlock Quantifiable Gains in Lead Efficiency and Revenue
Save 12-18 Hours Weekly on Lead Handling
Save 12-18 Hours Weekly on Lead Handling: Manual entry into dispatch systems for ride confirmations and vehicle assignments eats time. Our AI automates intake from ride-hailing integrations, freeing dispatchers to focus on dynamic route optimization and load balancing. Fleets report reclaiming hours once lost to chasing no-show bookings, translating to $5K+ monthly in labor savings for a 20-driver operation handling 500+ weekly rides.
Achieve 35% Higher Conversion Rates
Achieve 35% Higher Conversion Rates: Leads go cold without quick follow-up on urgent transfers. We qualify and nurture them instantly, using data like past ride history, preferred vehicle types, and geolocation to personalize offers for airport shuttles or event charters. Result? More accepted bookings, especially for high-margin long-haul trips, with ROI hitting 4x in the first quarter through reduced empty miles.
Cut Operational Costs by 25%
Cut Operational Costs by 25%: No more overstaffing for lead management during off-peak shifts or low-demand periods. The system runs 24/7, reducing errors in ride assignments via GPS integration and minimizing fuel waste from inefficient lead routing to depots. Taxi operators see direct bottom-line impact, with efficiency gains compounding as fleet size grows, including 15% lower idle time for vehicles.
What Clients Say
"Before AIQ Labs, our dispatchers spent evenings sorting ride requests from Uber integrations, phone calls, and our custom app—it was a nightmare during Coachella festival season with surges hitting 200% demand. Now, leads are scored by ETA urgency and assigned in real-time; we picked up 15% more event rides last month without adding staff, boosting our surge revenue by $12K."
Marcus Hale
Operations Manager, CityFleet Taxis, serving Los Angeles metro area
"We were losing corporate accounts to competitors because follow-ups on executive airport transfers took too long amid fragmented CRM data. Their custom system integrated with our telematics and CRM overnight, and we've closed 20 extra quarterly contracts in three months for long-haul client shuttles. The time saved on manual logging alone paid for it in weeks, with 30% fewer missed pickups."
Elena Vasquez
Fleet Director, MetroRide Services, Chicago-based corporate transport provider
"Handling time-critical airport transfers meant constant phone tag with passengers during red-eye flights. This automation qualifies and books them automatically using flight data APIs, cutting no-shows by half and optimizing routes for our 50-vehicle fleet. Our drivers are happier with better back-to-back assignments, and revenue's up 18% without the usual hassle of overtime during peak hours."
Raj Patel
General Manager, Urban Wheels Taxi, New York City operations
Simple 3-Step Process
Workflow Audit and Discovery
We map your current lead flow—from app inquiries to dispatch handoffs—identifying bottlenecks like delayed airport bookings. This ensures our build aligns perfectly with your daily operations.
Custom AI Design and Integration
Our engineers craft the system using your data, integrating with tools like your ride management software. We test for scenarios like surge pricing to guarantee seamless performance.
Deployment and Optimization
Go live with training for your team. We monitor for the first month, tweaking based on real ride data to maximize bookings and efficiency, delivering ongoing ROI tracking.
Why We're Different
What's Included
Common Questions
How does this automation handle leads from multiple ride-hailing apps?
Our system uses custom APIs to pull inquiries from platforms like Uber or Lyft integrations, plus your proprietary app. It deduplicates entries based on passenger details and location, then scores them by urgency—say, flagging a 5 AM airport pickup over a routine drop-off. For a mid-sized taxi service, this means no missed rides amid overlapping requests, with setup taking just 2-4 weeks. We've seen fleets reduce cross-platform confusion by 70%, directly boosting on-time performance and customer satisfaction in competitive urban markets.
What kind of ROI can a taxi service expect from this?
Typically, clients see a 3-5x ROI within six months through time savings and increased bookings. For instance, automating lead qualification saves 10-15 dispatcher hours weekly, at $25/hour that's $13K annually, plus 20-30% more rides from faster follow-ups. We benchmark against industry standards like 85% utilization rates, customizing the model to your fleet's data for precise forecasts. Unlike generic tools, our build factors in taxi-specific variables like fuel costs and surge pricing, ensuring measurable gains without ongoing fees.
Is the system compliant with transportation regulations?
Absolutely. We incorporate GDPR and local taxi authority rules from the start, logging all lead interactions with timestamps and consent tracking. For U.S. fleets, this includes TCPA compliance for automated messages. The AI anonymizes sensitive data like passenger locations until verified, preventing breaches. In one deployment for a regional service, this setup passed an audit flawlessly, avoiding potential $10K fines. Our engineers, with logistics compliance experience, tailor it to your operating licenses, making it a secure backbone for your operations.
How long does implementation take for a small taxi fleet?
For a 10-20 vehicle operation, we complete discovery and build in 4-6 weeks, with minimal disruption. Week 1 audits your current dispatch flow; weeks 2-4 cover coding and testing with sample leads; deployment follows with a soft launch. Training takes one session, focusing on the intuitive dashboard. Post-go-live, we optimize based on your first week's ride data. This phased approach ensures quick wins, like automated airport lead routing, without halting daily bookings—far faster than piecing together off-the-shelf apps.
Can it integrate with our existing dispatch and payment systems?
Yes, we specialize in deep, two-way integrations with tools like Square for payments or Teletrac for dispatching. The AI syncs lead data bidirectionally—capturing a booking inquiry, verifying payment, and updating driver routes in real-time. For example, it can pull fare estimates from your system to prioritize high-revenue leads. We've connected with over 50 logistics platforms, ensuring no data silos. This creates a single source of truth, eliminating manual updates that plague fragmented setups and saving hours on reconciliation.
What if our lead volume spikes during events or holidays?
The system is built to scale effortlessly, handling surges up to 5x normal volume without lag. Using cloud-based architecture, it auto-scales resources—like during New Year's Eve rushes—while AI prioritizes critical leads based on event data you provide. In a past project for a city fleet, it managed 300% more inquiries during a marathon weekend, routing them accurately to available drivers. We include stress-testing in the build phase, so your operations stay smooth, turning peaks into profit opportunities rather than overloads.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.