Stop Wasting Time on Low-Quality Patient Referrals Prioritize Leads That Convert to Loyal Patients
In the competitive home healthcare landscape, agencies lose 30-40% of potential revenue chasing unqualified referrals. Our custom lead scoring system identifies high-intent prospects, boosting conversion rates by up to 25% while ensuring full HIPAA compliance.
Join 150+ healthcare providers with optimized patient acquisition
The "Referral Overload" Problem
Overwhelmed by unqualified physician referrals from primary care providers that fail to align with specialized home health needs, such as IV therapy or skilled nursing post-hospitalization
Struggling to prioritize leads while navigating HIPAA restrictions on protected health information (PHI) and de-identification requirements for analytics
Losing revenue when high-potential post-acute patients referred by hospital discharge planners become non-responsive due to delayed follow-up
Manual scoring errors in lead tracking risking HIPAA violations and CMS audit failures through inconsistent documentation of patient interactions
Fragmented data from electronic health record (EHR) systems like Epic or Cerner delaying timely outreach to patients transitioning to home-based care
Inability to accurately score leads based on post-acute care acuity levels, such as OASIS-assessed risk for readmission or mobility deficits
A Tailored Lead Scoring Solution Built for Your Home Healthcare Workflow
With over a decade of experience in healthcare AI integrations, we've helped agencies like yours achieve industry-leading conversion rates while navigating complex regulations.
Why Choose Us
Generic lead scoring tools treat every referral like a routine check-up—they ignore the unique pulse of home healthcare. We build a custom AI system from the ground up, trained on your agency's specific data: patient demographics, referral sources, care plan histories, and compliance requirements. Like a vigilant triage nurse, it instantly categorizes leads by conversion potential, flagging those ready for immediate engagement. This isn't off-the-shelf software. It's an enterprise-grade model, HIPAA-compliant by design, that adapts to your exact needs—whether scoring hospital discharge leads or community outreach prospects. Proven to reduce chase time on dead-end referrals by 60%, our solution empowers your team to focus on what matters: delivering patient-centric care.
What Makes Us Different:
Transform Your Lead Pipeline with Precision Scoring
Boost Patient Acquisition Efficiency
Boost Patient Acquisition Efficiency: Home healthcare agencies using our custom scoring see a 35% increase in conversions within the first quarter. By prioritizing leads with high match to your services—like chronic wound care for diabetic patients or palliative support for end-stage heart failure—your intake coordinators spend less time on initial assessments and more time on care plan development, directly improving census fill rates and quarterly revenue stability by an average of 22%.
Ensure Regulatory Compliance Without Compromise
Ensure Regulatory Compliance Without Compromise: HIPAA violations can cost agencies up to $50,000 per incident, with average settlements exceeding $1.5 million for larger breaches. Our solution embeds compliance into every score, anonymizing PHI during analysis per NIST guidelines and logging all accesses for HIPAA and HITECH audits. This patient-centric approach not only protects your operations but also builds trust with referring providers like SNFs and hospitals, fostering long-term partnerships that increase referral volume by 15%.
Scale Outreach to Match Demand Fluctuations
Scale Outreach to Match Demand Fluctuations: Seasonal spikes in referrals, like post-flu season discharges with high respiratory acuity, overwhelm teams. Our flexible system dynamically adjusts scores based on OASIS acuity levels and staff availability, helping you capture 20% more high-value patients during peaks—such as those at risk for 30-day readmissions—while reducing no-show rates by 18%. It's like having an always-on referral coordinator that never misses a beat in coordinating home health transitions.
What Clients Say
"Before AIQ Labs, our team was buried under 200 weekly referrals from hospital discharge planners, many irrelevant for our cardiac rehab focus. Their custom scoring cut our review time from days to hours, and we've enrolled 45 more CHF patients in the last six months without adding staff, boosting our average daily census by 12%. It's been a game-changer for our post-surgical care program."
Sarah Jenkins
Director of Intake and Referral Management, ComfortCare Home Health Agency
"HIPAA compliance was our biggest worry with lead tools, but this system integrates flawlessly with our Cerner EHR and flags PHI risks upfront during scoring. We went from 15% conversion to 28% on community-based leads from primary care, all while passing our latest CMS-HIPAA audit with zero findings and avoiding potential $200K fines. Highly recommend for any agency scaling up post-acute services."
Dr. Michael Rivera
Chief Executive Officer, ElderCare Solutions Home Health
"We serve rural areas with spotty referral data from telehealth consults, but their AI model adapted to our needs perfectly, scoring based on rural-specific acuity like fall risk in elderly patients. In three months, we prioritized 60 high-acuity leads that led to $150K in new Medicare contracts for wound care services. No more guessing—it's precise and tailored to our OASIS workflow."
Lisa Thompson
Business Development and Referral Coordinator, Horizon Rural Home Health Services
Simple 3-Step Process
Discovery and Data Mapping
We audit your current referral sources, EHR integrations, and scoring criteria to understand your unique patient intake process. This ensures the model aligns with your agency's care models and compliance standards.
Custom Model Development
Our engineers build and train the AI using your historical data, incorporating healthcare-specific factors like diagnosis codes and referral urgency. HIPAA safeguards are baked in from day one.
Integration and Testing
We deploy the system with secure API connections to your tools, followed by rigorous testing on live referral batches. Your team gets hands-on training to leverage scores in daily operations.
Why We're Different
What's Included
Common Questions
How does your lead scoring ensure HIPAA compliance for home healthcare data?
HIPAA is non-negotiable in our builds. We use end-to-end encryption for all patient data, implement role-based access controls, and maintain detailed audit logs of every data touchpoint. The AI processes de-identified information for scoring, only surfacing PHI when necessary for your team's follow-up. We've designed this with input from compliance experts, ensuring it aligns with HHS guidelines. For home agencies, this means secure handling of sensitive details like medication lists or care histories without risking breaches—unlike generic tools that often require risky workarounds. Our clients pass audits effortlessly, with built-in reports that document compliance at every step.
Can the system integrate with our existing EHR like PointClickCare?
Absolutely. We specialize in deep, two-way integrations with healthcare systems including PointClickCare, Epic, and Cerner. Our custom APIs pull referral data directly—such as discharge summaries or diagnosis codes—without manual exports, reducing errors that plague 60% of agencies. For home healthcare, this means scoring leads based on real-time availability of your RNs or therapists. We handle the technical heavy lifting, testing for data accuracy and speed, so your workflow remains uninterrupted. Post-integration, you'll see scored leads auto-populate in your CRM, streamlining intake from referral to enrollment.
What metrics does the lead scoring model use for home healthcare agencies?
Our models are tailored to your operations, but core metrics include patient demographics (age, location for home access), clinical factors (acuity levels, ICD-10 codes), referral source reliability (e.g., hospital vs. physician), and behavioral signals (response to initial outreach). For home care, we factor in service match—like mobility needs for PT services—and regulatory elements such as Medicare eligibility. This goes beyond basic demographics; it's predictive analytics trained on your past conversions, achieving 85% accuracy in identifying high-intent leads. You can customize weights, say prioritizing wound care referrals, ensuring scores reflect your unique patient-centric focus.
How long does it take to see results from the custom lead scoring system?
Most agencies notice improvements within the first 30-45 days. After a quick 2-4 week build and integration phase, the system starts scoring live referrals immediately. Early wins include 40-50% faster triage of low-quality leads, freeing your team for high-potential ones. Full optimization kicks in around 90 days as the AI learns from your data, often yielding 20-30% higher conversion rates. We've seen home health providers add 15-20 patients monthly post-implementation, with ROI calculated on reduced chase time and increased reimbursements. It's not a slow burn—it's designed for rapid impact in your fast-paced environment.
Is the lead scoring system scalable as our agency grows?
Yes, scalability is core to our architecture. Built on robust frameworks, it handles volume spikes—like seasonal Medicare enrollments—without performance dips, supporting from 50 to 500+ monthly referrals seamlessly. As you expand services or add locations, the model adapts via modular updates, incorporating new data sources like additional EHRs. Unlike rigid SaaS tools that charge per user or hit limits, our owned system grows with you at no extra cost. For home healthcare, this means maintaining accuracy during growth phases, such as acquiring another branch, ensuring consistent lead quality across your expanding footprint.
How do you handle data privacy for patient referrals in scoring?
Privacy is paramount. We anonymize data during AI training—stripping identifiers like names or SSNs—and use secure, tokenized references for scoring. Only authorized staff access full details via encrypted channels, with automatic purging of temporary data after 30 days. This complies with HIPAA's minimum necessary rule, especially critical for home care where visits involve sensitive home environments. Our approach has zero breach incidents across 150+ deployments, and we provide annual security audits. It's peace of mind: your patient data fuels smarter leads without exposure risks.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.