Stop Wasting Dispatch Hours on Low-Value Leads Prioritize Rides That Actually Convert
In the fast-paced world of taxi services, 85% of leads never book a ride due to poor prioritization—our custom AI lead scoring flips that script, boosting conversion rates by up to 40% for efficiency-focused fleets.
Join 250+ businesses with streamlined lead prioritization
The "Lead Overload" Problem
Dispatch teams drown in inquiries from unreliable riders, such as weekend partiers who cancel last-minute, resulting in up to 40% no-show rates during Friday night surges
One-size-fits-all apps fail to score leads based on real-time traffic patterns, rider history, or dynamic routing in high-density urban corridors like Manhattan or LA freeways
Seasonal surges, such as holiday airport rushes, overwhelm operators with low-conversion corporate accounts that rarely book repeat shuttle runs, leading to underutilized sedans
Manual vetting ignores key signals like app engagement metrics, geolocation pings from ride requests, or historical pickup adherence, leading to inefficient fleet deployment and excess deadhead miles
Fragmented tools can't integrate dispatch logs with rider behavior analytics, such as ETA deviations or repeat ride patterns, causing missed opportunities during rush hour peaks on major arterials
Outdated scoring overlooks surge pricing impacts and dynamic demand forecasting, sending drivers on low-yield trips that tie up vehicles during high-demand windows like evening commutes
Tailored Lead Scoring Built for Your Fleet's Rhythm
With over a decade architecting AI for logistics pros, we've optimized scoring systems for 150+ transport firms, delivering enterprise-grade precision without the subscription traps.
Why Choose Us
We craft a bespoke AI lead scoring engine that dissects rider intent through your unique lens—analyzing dispatch data, route histories, and booking patterns. Forget rigid templates; this is custom-built to match your fleet's daily grind, from airport hauls to late-night pickups. Our proven track record shows a 35% uplift in ride completions for similar operators, ensuring every lead aligns with your efficiency goals. It's flexible, scalable, and owned outright by you—no more juggling disconnected apps.
What Makes Us Different:
Unlock Efficiency That Drives Your Bottom Line
Precision Prioritization for High-Intent Rides
Precision Prioritization for High-Intent Rides: Our AI flags leads with 92% accuracy using geofencing and historical booking data, focusing your team on riders likely to book premium routes like executive airport transfers. Operators see a 28% drop in idle time within the first month, turning potential dead miles into profitable hauls—imagine dispatching sedans only to those scanning apps during peak traffic on I-95, not flaky queries from event crowds.
Boosted Conversion Rates Without Extra Headcount
Boosted Conversion Rates Without Extra Headcount: Tailored algorithms learn from your fleet's patterns, scoring leads on factors like repeat booking history, location proximity via GPS, and traffic-adaptive ETAs. This results in 40% higher conversions over three months, freeing dispatchers from sifting through noise. For one mid-sized urban fleet, it meant handling 30% more rides daily with the same staff, optimizing every shift for surge pricing windows.
Seamless Integration for Frictionless Operations
Seamless Integration for Frictionless Operations: Built to sync with your GPS trackers, TMS software, and CRM via API, the system automates scoring in seconds, reducing manual reviews by 70%. No more delays from mismatched data—leads flow directly to drivers via mobile dispatch apps, ensuring quick responses to high-value airport transfers or event shuttles, all while cutting operational costs by 15% in fuel and labor during peak seasons.
What Clients Say
""Before AIQ's system, our dispatchers were buried under 200 daily inquiries from ride-hailing apps, half of which were no-shows during weekend surges. Now, the scoring prioritizes real bookings based on geolocation history—we cut cancellations by 25% in the first quarter and added 15% more revenue from targeted airport runs to JFK without hiring extra staff.""
Marcus Hale
Operations Manager, CityRide Taxis, serving New York metro area
""We struggled with leads from corporate booking platforms that rarely converted during off-peak hours, like midweek lunch shuttles. Their custom model analyzes rider history, real-time traffic from Waze APIs, and booking patterns perfectly—our conversion rate jumped from 15% to 32% over six months, and it's saved us hours chasing ghosts every shift in downtown routes.""
Lena Torres
Fleet Director, Metro Cab Services, specializing in LA urban transport
""Integrating this with our TMS and dispatch software was a game-changer for handling festival crowds and late-night bar pickups. No more guessing which leads are worth the fuel burn—it's scored everything accurately using surge multipliers and ETA predictions. We saw a 20% efficiency boost in under two months, reducing deadhead miles, and the team's actually enjoying the predictability during rush hours.""
Raj Patel
General Manager, Urban Wheels Taxi Co., operating in Chicago's O'Hare corridor
Simple 3-Step Process
Discovery and Data Mapping
We dive into your dispatch logs, rider databases, and route patterns to map out what defines a winning lead in your operation. This ensures the AI understands your specific challenges, like peak-hour surges or regional preferences.
Custom Model Development
Our engineers build and train the predictive scoring engine using your data, incorporating factors like geolocation and booking history. We iterate until it achieves industry-leading accuracy tailored to taxi workflows.
Integration and Launch
We deploy the system with deep API ties to your tools, followed by team training and monitoring. Go live with real-time scoring that evolves, ensuring long-term ownership and scalability for your growing fleet.
Why We're Different
What's Included
Common Questions
How does your lead scoring handle the variability of taxi rider behavior?
Our custom AI analyzes unique signals like time-of-day preferences, repeat booking frequency, and geolocation trends specific to taxi services. For instance, it prioritizes leads showing intent for high-demand routes such as airport shuttles during rush hours. Trained on your historical dispatch data, the model achieves 92% accuracy in predicting conversions, adapting to seasonal shifts like holiday surges. This isn't generic scoring—it's built for the unpredictability of urban transport, reducing no-shows by focusing on reliable patterns. Implementation starts with a data audit to ensure it mirrors your workflow precisely, delivering quick wins in efficiency.
What makes this different from standard CRM lead tools for taxis?
Standard CRMs offer basic filters, but our solution is a fully custom AI engine designed for transportation logistics. It integrates deeply with dispatch software to score leads using taxi-specific metrics, like surge pricing sensitivity or driver availability. We've seen operators cut qualification time by 60% because it flags high-intent riders automatically—no manual tagging. Unlike rented tools, this is owned by you, scalable without extra fees, and evolves with your data. For a mid-sized fleet, this meant a 25% revenue lift from better route matching, all without disrupting daily operations.
How long does it take to set up lead scoring for our taxi service?
Setup typically takes 4-6 weeks, starting with a one-week discovery phase to map your data sources like ride logs and customer profiles. We then build and test the model over 2-3 weeks, integrating it with your systems for a seamless launch. Post-deployment, we provide two weeks of monitoring to fine-tune accuracy. This timeline ensures minimal disruption—many clients see initial scoring in action within the first month. For taxi operators, this rapid rollout has translated to immediate gains, like 15% fewer low-value dispatches, backed by our proven deployment in similar logistics environments.
Can the system integrate with our existing dispatch and booking apps?
Absolutely—our engineers create robust, two-way API connections to tools like your current dispatch platform or booking software. This pulls in real-time data such as vehicle locations and rider histories to inform scoring decisions. For example, it can sync with apps tracking fleet status, ensuring leads are only prioritized when drivers are available nearby. We've integrated with popular systems in the taxi space, achieving 99% uptime. The result? A unified workflow where scored leads flow directly to dispatchers, eliminating silos and boosting response times by up to 50% without custom coding on your end.
What kind of results can a taxi service expect from this?
Expect a 30-40% increase in booking conversions by focusing on high-quality leads, based on benchmarks from our transport clients. One taxi operator reduced idle vehicle time by 28%, translating to thousands in monthly savings through better route assignments. The system also cuts dispatcher workload by automating 70% of lead reviews, allowing teams to handle more rides efficiently. ROI is measurable via our dashboard, tracking metrics like score-to-booking ratios. Long-term, it scales with your growth, adapting to new routes or fleet expansions while maintaining peak performance in dynamic environments like city traffic.
Is the lead scoring system secure for handling rider data?
Security is paramount—we build with enterprise-grade encryption and comply with regulations like GDPR and CCPA, crucial for sensitive transport data. All rider information is anonymized during scoring, with access controls limiting exposure. Our systems undergo regular audits, and we've deployed similar solutions for regulated logistics firms without breaches. For taxis, this means protecting details like pickup locations while enabling accurate predictions. Clients gain full data ownership, with options for on-premise hosting if needed, ensuring your operations remain compliant and trustworthy in a high-stakes industry.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.