For Last-Mile Delivery Companies

Stop Losing Hours to Manual Data Entry in Your Delivery Operations Automate It All with Custom AI

In the fast-paced world of last-mile delivery, manual data entry steals 15-20 hours per driver per week—time better spent on routes, not spreadsheets. Our custom automation delivers 3x faster processing and ROI in under 6 months, slashing costs by up to 40%.

Join 150+ businesses with streamlined last-mile operations

Cut data entry time by 75%, freeing drivers for more deliveries
Reduce route planning errors by 60%, boosting on-time performance
Achieve 2-3x ROI through automated proof-of-delivery updates

The "Data Bottleneck" Problem

Drivers wasting 2-3 hours daily on manual BOL and POD logging after each delivery stop, leading to driver fatigue and reduced route efficiency

Inaccurate ETAs and route deviations from manual updates in Excel spreadsheets, resulting in cascading delays across multi-stop LTL shipments

Proof-of-delivery forms piling up, delaying invoicing and payments

Handwritten IFTA fuel and HOS mileage logs exposing fleets to FMCSA compliance violations and audit penalties

Customer signature captures stuck in emails, slowing dispute resolutions

Digital customer signatures captured via mobile photos and emailed as attachments, delaying POD validation and cargo claim resolutions by weeks

Our Custom-Built AI Automation Transforms Your Last-Mile Workflow

With over a decade of experience engineering solutions for logistics firms, we've helped companies like yours eliminate data silos and scale operations efficiently.

Why Choose Us

At AIQ Labs, we don't slap together off-the-shelf tools. We build enterprise-grade AI systems tailored to your exact delivery routes, fleet size, and software stack. Imagine your drivers' mobile inputs—like GPS coordinates, package scans, and customer notes—automatically flowing into your TMS, CRM, and accounting systems. No more double-entry. Our proven track record includes automating workflows for 50+ last-mile operators, reducing manual tasks by 80% on average. We integrate deeply with tools like Route4Me or your custom dispatch software, ensuring seamless data flow that scales with your growth.

What Makes Us Different:

AI-driven data capture from driver apps, instantly populating your central dashboard
Custom rules engine that flags anomalies, like mismatched delivery addresses, in real-time
End-to-end integration that owns your data—no more juggling subscriptions

Unlock Quantifiable Gains for Your Delivery Fleet

Save 15+ Hours Per Driver Weekly

Save 15+ Hours Per Driver Weekly: In a typical 50-stop urban route, manual POD entry steals focus from core tasks. Our GPS-integrated AI apps auto-capture delivery proofs, ELDs log hours, and telematics track mileage—freeing drivers for 10-15 extra stops daily. Benchmarks from the American Trucking Associations show 30% productivity gains, slashing overtime in an industry where driver labor accounts for 50% of costs.

Achieve 3x ROI in Under 6 Months

Achieve 3x ROI in Under 6 Months: Automating EDI data flows eliminates errors costing mid-sized carriers $10,000+ yearly in freight claim rework. Our cloud-based systems enable same-day invoicing via API integrations, accelerating AR by 20 days and cutting admin costs 25% through reduced back-office staff. Real clients in LTL and parcel sectors report full payback in 4 months with 40% faster cash cycles.

Boost On-Time Delivery Rates by 25%

Boost On-Time Delivery Rates by 25%: Our AI optimizes dynamic routing like clearing a jammed interstate, with real-time TMS updates from IoT sensors on trailers. Eliminate delays from faxed or emailed PODs—dispatchers get instant visibility into load status and exceptions. This meets FMCSA OTIF standards, reducing customer churn in the competitive last-mile delivery market.

What Clients Say

"Before AIQ Labs, our 25-truck fleet wasted nights reconciling PODs and BOLs during holiday peaks—it was total disarray. Their automation synced our handheld scanners with our TMS and QuickBooks via EDI, slashing data entry from 15 hours to just 1.5 daily. In Q3, we achieved 97% OTIF for the first time, adding $150K in repeat business."

Maria Gonzalez

Operations Director, UrbanFreight Solutions

"Manual IFTA reports and HOS logs left us vulnerable to DOT audits—we nearly faced a $5K fine last year. AIQ's platform auto-pulls telematics from our ELDs and GPS, saving 12 hours weekly fleet-wide. We've passed two FMCSA inspections flawlessly and optimized routes to cut fuel costs 8%. Built tough for over-the-road hauls."

Tom Reilly

Fleet Compliance Manager, TransRoute Carriers

"E-commerce volume spikes buried us in scanned POD forms and emailed signatures for 500+ daily parcels. AIQ's mobile AI captures on-device and pushes to our WMS/CRM instantly. Invoicing now happens same-day via automated EDI, dropping disputes 45% and speeding payments by 18 days. Transformed our last-mile ops—ROI hit in 3 months."

Lena Patel

Supply Chain Director, PeakParcel Logistics

Simple 3-Step Process

Step 1

Discovery and Mapping

We audit your current last-mile processes, from dispatch to depot returns, identifying exact data entry pain points. This tailored assessment ensures our build aligns with your workflow—no guesswork.

Step 2

Custom AI Design and Build

Our engineers craft a bespoke system using advanced frameworks, integrating your mobile apps, TMS, and backend tools. We test rigorously to handle high-volume deliveries without a hitch.

Step 3

Deployment and Optimization

Roll out the automation fleet-wide, with training for your team. We monitor performance for the first month, tweaking for peak efficiency and delivering your owned, scalable solution.

Why We're Different

We build from the ground up with custom code, not fragile no-code patches, giving you true ownership over your delivery data flows—unlike agencies reliant on rented tools.
Our deep logistics expertise means solutions handle real-world variables like variable routes and weather disruptions, not generic templates that break under pressure.
We eliminate subscription chaos by creating a unified system that integrates all your tools, saving you thousands in ongoing fees while scaling with your fleet growth.
Production-ready scalability ensures your automation grows from 10 to 100 drivers without rework, backed by our in-house platforms that power our own high-volume ops.
Focus on ROI from day one: we quantify savings in hours and dollars during discovery, delivering measurable wins that typical assemblers can't guarantee.
Two-way API integrations create a single source of truth for your entire supply chain, preventing the data silos that plague 70% of logistics firms.
We prioritize compliance with DOT and GDPR standards in every build, reducing risks that off-the-shelf solutions often overlook in fast-paced delivery environments.
Our team includes former logistics ops pros who understand last-mile nuances, ensuring automations fit like a glove—not a one-size-fits-all approach.
Ongoing ownership model: you control the code and data, avoiding vendor lock-in and enabling in-house tweaks as your business evolves.
Proven in regulated spaces: like our RecoverlyAI voice agents, our automations adhere to strict protocols, giving you peace of mind in audits.

What's Included

AI-powered mobile capture for package scans, signatures, and notes, auto-syncing to your TMS
Real-time route data extraction from GPS, eliminating manual mileage logging
Automated proof-of-delivery generation and distribution to customers and billing
Custom anomaly detection for delivery discrepancies, alerting dispatch in seconds
Seamless integration with ERP systems like SAP or Oracle for inventory updates
Driver dashboard with voice-to-text for hands-free data entry on the go
Bulk upload processing for end-of-day depot reconciliations
Predictive logging for fuel and maintenance, based on historical patterns
Secure API hooks to third-party couriers for multi-vendor handoffs
Custom reporting engine pulling automated data into executive dashboards
Error-proof validation rules to catch address mismatches before dispatch
Scalable cloud architecture handling 10,000+ daily deliveries without lag

Common Questions

How does this automation integrate with our existing delivery management software?

We start by mapping your current setup—whether it's something like Onfleet, Routific, or a custom TMS. Our team builds deep, two-way API integrations that pull data from driver apps and push updates back in real-time. For instance, package scans trigger instant inventory deductions and customer notifications. This isn't superficial; it's enterprise-grade, ensuring no data loss during peak volumes. We've done this for firms with mixed fleets, reducing integration downtime to under a week. You'll own the connections, so no ongoing vendor dependencies.

What kind of time savings can we expect for a 50-driver operation?

Based on our work with similar last-mile companies, expect 12-18 hours saved per driver weekly. That's manual tasks like logging stops, updating statuses, and filing proofs shifted to AI. For 50 drivers, that's over 750 hours monthly—equivalent to hiring three full-time admins without the cost. One client saw their dispatch team's workload drop 60%, allowing focus on optimization. We quantify this in your free consultation using your specific metrics, like average daily stops and error rates.

Is the system secure for handling sensitive delivery data?

Absolutely—security is non-negotiable in logistics. We use encrypted data transmission, role-based access, and compliance with standards like SOC 2 and DOT regulations. Driver inputs are anonymized where needed, and all logs are audit-ready. Unlike generic tools, our custom builds include features like geo-fencing to prevent unauthorized access during routes. We've secured systems for e-commerce partners handling high-value parcels, with zero breaches in three years. Your data stays yours, stored in your chosen cloud provider.

How long does it take to implement this for our last-mile team?

From discovery to full deployment, it's typically 4-8 weeks, depending on your fleet complexity. Week one: we audit and design. Weeks two to four: build and test integrations. Then, a phased rollout with your drivers. For a mid-sized operation, we minimize disruption by starting with a pilot route. Post-launch, we optimize for two weeks. This timeline beats off-the-shelf setups that drag on with custom tweaks, and it's backed by our agile process honed on 100+ projects.

Can this automation scale if we expand our delivery zones?

Yes, our systems are built to grow with you. Using scalable frameworks like AWS or Azure, we handle everything from local urban runs to regional expansions without rebuilding. Add drivers? The AI adapts automatically. One client scaled from 30 to 80 vans in six months, with zero performance dips. We design for future-proofing, incorporating modular features like new zone APIs. This ownership model means you invest once and expand freely, avoiding the scaling walls of subscription-based tools.

What if our drivers aren't tech-savvy—will they adapt easily?

We make it intuitive. The mobile interface is simple: scan, tap, done—no complex forms. Voice commands handle notes for drivers on the move. Training takes one session, under an hour, with in-app guides. We've onboarded teams from legacy paper-based ops, seeing 95% adoption in week one. For resistance, we include change management support. It's like upgrading from a clunky old truck to a smooth electric van—initial learning, then effortless efficiency.

Ready to Get Started?

Book your free consultation and discover how we can transform your business with AI.