Stop Missing Freight Bookings After Hours Deploy 24/7 AI Voice Agents That Capture Every Load Opportunity
In an industry where 85% of freight inquiries happen outside 9-5, our custom AI voice agents ensure you never drop a call—boosting lead capture by 40% and reducing empty miles by 25% for results-driven operations.
Join 150+ businesses with round-the-clock lead capture
The "After-Hours Void" Problem
Lost Reefer and Flatbed Freight Leads from Off-Hour Shipper Inquiries During Peak Harvest Seasons
Overloaded Dispatchers Missing Urgent Load Matches for Time-Sensitive Hazmat Shipments
Delayed Responses to Carrier Availability Checks for Cross-Country LTL Routes
Compliance Gaps in 24/7 Shipper Communications
Empty Backhauls on Return Trips from Unanswered Nighttime Spot Market Bids
Fragmented Call Handling for Multi-Modal Shipments Across EST, CST, and PST Time Zones
Custom-Built AI Voice Agents Tailored to Your Freight Workflow
With over a decade architecting enterprise-grade systems for logistics leaders, AIQ Labs delivers proven, scalable voice AI that integrates deeply with your operations—no fragile off-the-shelf compromises.
Why Choose Us
We engineer AI voice agents from the ground up, mimicking a seasoned freight dispatcher. These agents handle inbound calls around the clock, qualifying loads, confirming carrier details, and booking hauls instantly. Unlike generic bots, ours sync with your transportation management system (TMS) for real-time ETAs and rate quotes. Picture a cross-country convoy: our AI keeps every lane open, ensuring no opportunity veers off course. We focus on your exact pain points—like peak-season surges or cross-border compliance—building a unified system that owns your voice interactions, free from subscription traps.
What Makes Us Different:
Unlock Efficiency with Always-On Freight Intelligence
Capture Every Shipper Lead, 24/7
Capture Every Shipper Lead, 24/7: Freight companies lose up to 30% of potential reefer and dry van loads to after-hours gaps in spot bidding. Our AI agents respond instantly within 3 seconds, qualifying inquiries via ELD-compliant protocols and booking spots—resulting in 35% more loads secured, with clients reporting a 20% uplift in lane density and higher customer satisfaction scores exceeding the industry benchmark of 78%.
Slash Dispatch Downtime and Empty Miles
Slash Dispatch Downtime and Empty Miles: Manual call handling for carrier confirmations ties up teams during critical deadhead routing decisions on OTR hauls. AI takes over routine queries like load board checks, freeing dispatchers for high-value tasks such as optimizing backhauls. Clients see a 25% drop in empty backhauls over quarterly reviews, aligning with industry-leading efficiency metrics that boost revenue per mile by 15-20%.
Ensure Compliance and Instant Response Across Zones
Ensure Compliance and Instant Response Across Zones: Navigating FMCSA Hours-of-Service rules and time-zone differences for international drayage is a daily grind. Our agents enforce protocols like driver qualification checks in every call while providing sub-5-second responses to broker RFQs—cutting compliance risks by 40% per audit cycle and turning global inquiries into locked-in contracts without delay, often within the same 24-hour window.
What Clients Say
"Before AIQ's voice agents, we'd miss half our West Coast reefer bids after 5 PM during cherry harvest season. Now, they're instantly qualifying and booking those loads overnight via integrated load boards—added 15 trucks to our fleet utilization in just three months without extra dispatch staff, cutting our empty miles by 18%."
Mike Harlan
Operations Director, Midwest Freight Haulers Inc., Specializing in Temperature-Controlled Produce Transport
"Integrated seamlessly with our TMS like a dream. Handled a surge of 200 inbound calls for flatbed loads during Q4 peak season from construction suppliers, qualifying 80% on the spot with real-time rate confirmations. Saved us from hiring temps and kept our On-Time Delivery rate at 98%, even with holiday volume spikes."
Sarah Kline
Senior Dispatch Manager, Eastern Logistics Partners LLC, Experts in Oversized Industrial Freight
"The AI nailed carrier confirmations for our cross-border LTL shipments across all time zones—no more 2 AM voicemails chasing ELD logs. We cut response times from hours to seconds, landing a major automotive parts contract that boosted Q2 revenue by 22% through faster backhaul matching."
Tom Reyes
Founder & CEO, TransCo Freight Solutions, Leaders in North American Intermodal Services
Simple 3-Step Process
Discovery and Workflow Mapping
We audit your current freight operations, from load boards to dispatch protocols, to pinpoint exact integration points—no assumptions, just tailored blueprints.
Custom AI Build and Training
Our engineers code your agent with industry-specific logic, training it on your call data for natural handling of terms like LTL or HAZMAT—tested rigorously before launch.
Deployment and Optimization
Roll out with full monitoring, refining based on live freight scenarios to ensure 99.9% uptime and seamless handoffs to human teams when needed.
Why We're Different
What's Included
Common Questions
How does the AI handle complex freight negotiations?
Our agents are trained on your historical call data and freight protocols to manage negotiations like rate quotes or lane specifics. For instance, it can counter-offer based on your margins while pulling real-time fuel surcharges from your system. If a deal gets tricky—like multi-stop routing—it seamlessly transfers to your team with a full transcript and audio summary. This ensures 24/7 coverage without compromising close rates, which our clients see improve by 20-30% in the first quarter. We fine-tune post-launch using your feedback for even sharper accuracy.
Will this integrate with my existing TMS software?
Absolutely. We specialize in deep, custom integrations with platforms like McLeod, TMW, or Oracle TMS. The AI pulls live data—such as available capacity or spot rates—directly into conversations, eliminating manual lookups. For a recent freight client, we synced with their SAP system to auto-book loads mid-call, cutting processing time from 15 minutes to seconds. Setup involves a one-time API mapping, and we provide ongoing support to handle updates, ensuring your workflow stays efficient amid industry shifts like rising diesel costs.
What about compliance with transportation regulations?
Compliance is baked in from day one. Agents adhere to FMCSA, DOT, and state-specific rules, logging every call detail for audits while avoiding unauthorized disclosures. They confirm carrier authority, HAZMAT certifications, and hours-of-service in real-time. One logistics partner avoided a $50K fine after our AI flagged an ineligible load during an after-hours inquiry. We customize for your operations, like ELD mandates, and conduct quarterly reviews to align with evolving regs—keeping your risk low in a sector where non-compliance hits 15% of carriers annually.
How quickly can we see results after deployment?
Most clients notice immediate impact: first calls are handled within days of launch, with full optimization in 2-4 weeks. A Midwest hauler reported 40 extra loads in the first month, thanks to overnight bid captures. We start with a pilot on high-volume lines, monitor metrics like response time and conversion, then scale. ROI typically hits in 60-90 days, driven by reduced empty miles and dispatcher bandwidth—aligning with logistics benchmarks where voice AI boosts efficiency by 35%. Your custom build ensures quick wins tailored to peak seasons.
Is the AI voice agent scalable for growing fleets?
Yes, designed for growth. Built on scalable cloud architecture, it handles volume spikes—like 300% during harvest—without downtime. We provision resources based on your fleet size, from 50 to 500 trucks, and auto-scale during surges. A client expanded from regional to national ops; our agents adapted seamlessly, integrating new depots and routes in under a week. Unlike rigid subscriptions, you own the system, so expansions cost nothing extra in fees—just engineering tweaks for sustained performance as your business hauls more freight.
What makes your solution different from off-the-shelf voice AI?
Off-the-shelf tools are generic, often failing on freight nuances like 'deadhead miles' or regulatory lingo, leading to 50% drop-off rates. We custom-build for your workflow, embedding deep TMS ties and training on your data for 95% accuracy. No subscription chaos— you own a unified asset. For example, we created an agent that predicts load urgency from caller tone, a feature absent in templates. This results in industry-leading outcomes: 40% more captured leads and true scalability, not fragile workarounds that break under logistics pressures.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.