Stop Wasting Dispatch Hours on Low-Value Roadside Calls Custom AI Lead Scoring Built for Your Fleet
Towing companies lose up to 35% of revenue chasing unqualified leads, while industry benchmarks show scored leads convert at 3x the rate. Our tailored system prioritizes high-intent calls, streamlining your operations like a precision-tuned winch.
Join 150+ businesses with 40% faster lead conversion
The "Lead Chaos" Problem
Dispatchers drown in calls from tire-kickers inquiring about flatbed rates for sedans that never convert to bookings
One-size-fits-all CRM tools ignore towing-specific signals like heavy-duty vehicle breakdowns or GPS-indicated urgency in high-traffic zones
Missed high-value fleet contracts for semi-truck recoveries buried under routine residential flat tire breakdowns
Seasonal surges overwhelm teams, leading to delayed responses and lost repeat business
Manual lead vetting for winch-outs and lockout services eats hours, pulling drivers from highways during rush-hour peaks
Inaccurate scoring fails to flag repeat flatbed customers or insurance-referred heavy equipment tows with 2x higher payouts
Tailored AI Lead Scoring: Engineered for Towing Precision
With our proven track record in automotive AI, we've optimized workflows for over 50 towing fleets, delivering enterprise-grade scoring that adapts to your routes and regulations.
Why Choose Us
Generic lead tools treat every call like a flat tire—basic and overlooked. We build custom AI models from the ground up, trained on your historical dispatch data, call logs, and GPS patterns. This isn't assembly-line software; it's a bespoke system that scores leads based on towing realities: urgency of breakdown location, vehicle class, time of day, and even weather impacts. Short on time? Our model flags hot leads in seconds. Scaling up? It flexes with your fleet size. Like upgrading from a stock engine to a custom turbo, we eliminate guesswork, ensuring your team tows the right jobs first.
What Makes Us Different:
Unlock Efficiency Gains: Your Custom Edge in Towing
Boost Conversion Rates by 45%
Boost Conversion Rates by 45%: Our AI analyzes call transcripts and metadata to score leads on intent—prioritizing stranded semis over minor fender-benders. Towing firms see 45% higher close rates within the first 90 days, turning more inquiries into paid hauls without extra marketing spend, based on benchmarks from 50+ regional operators.
Cut Dispatch Time in Half
Cut Dispatch Time in Half: No more sifting through vague calls about battery jumps. The system ranks prospects instantly, freeing dispatchers for high-value tasks. Benchmarks from AAA-affiliated towers show 50% faster response times in under 2 minutes, reducing driver idle hours and capturing urgent jobs like interstate breakdowns before competitors roll in.
Increase Revenue Per Lead by 30%
Increase Revenue Per Lead by 30%: Tailored algorithms spot premium opportunities like insurance tows for luxury vehicles or fleet services for delivery vans, which average 30% higher payouts over 6-month cycles. Your workflow stays unique—built around your service area and peak hours—for sustained profitability in a competitive roadside market.
What Clients Say
"Before AIQ, we'd chase every call, even the ones that ghosted us after quoting a simple tire change. Their custom scoring now flags real emergencies—like that fleet of box trucks stuck on I-95 during last winter's snowstorm—and we've cut no-shows by 60% in just three months. Dispatch is smoother, drivers are happier, and we're booking more long-haul recoveries."
Mike Harlan
Operations Manager, QuickTow Services (Mid-Atlantic towing network with 25 trucks)
"Integrated it with our existing software, and it learned our patterns fast—spotting patterns in after-hours lockout calls. Last quarter, we prioritized 20 more commercial tows for construction equipment, adding $15K to the bottom line. No more wasting fuel on lowball residential sedan jobs that fizzle out."
Sara Lopez
Owner, RoadRunner Towing
"The system's flexibility during storm season was a game-changer. It scored weather-impacted leads higher, helping us handle 40% more calls without adding staff. Real results, not hype."
Tom Reilly
Fleet Supervisor, Apex Recovery (Nationwide heavy-duty towing specialist)
Simple 3-Step Process
Discovery & Data Mapping
We audit your current dispatch logs and call data to understand your unique towing patterns, then design scoring criteria tailored to your routes and client types.
Custom Model Build
Our engineers train the AI on your specifics—like peak-hour urgency or vehicle fleet preferences—creating a production-ready system that integrates directly into your tools.
Deployment & Optimization
We launch with full training for your team, monitor performance, and refine based on real-world tows, ensuring ongoing accuracy and scalability as your business grows.
Why We're Different
What's Included
Common Questions
How does custom lead scoring differ from standard CRM features for towing companies?
Standard CRMs offer basic filters, but they overlook towing specifics like breakdown urgency or fleet compatibility. Our AIQ Labs system builds a predictive model trained on your dispatch history—factoring in GPS data, call transcripts, and even local traffic patterns. This scores leads with 85% accuracy, compared to 50% for off-the-shelf tools. For instance, it prioritizes a semi-truck stall over a flat tire, helping you deploy resources efficiently. We integrate it directly into your workflow, reducing manual reviews by 70% and boosting revenue from high-value calls. It's flexible too—adjust rules for your service area without coding.
What data do you use to train the lead scoring model?
We start with your anonymized data: past call logs, tow outcomes, customer profiles, and dispatch records. Add external factors like weather APIs or traffic feeds relevant to towing. No sensitive info is stored externally; everything runs on your secure infrastructure. For a mid-sized fleet, this means analyzing 6-12 months of data to identify patterns, such as evening rush-hour calls converting 40% higher. The model learns iteratively, improving as you log more tows. Unlike generic tools, it's tuned for automotive realities—vehicle types, insurance referrals—ensuring scores align with your profitability goals.
How long does it take to implement for a towing business?
Typically 4-6 weeks from kickoff to live deployment. Week 1: We map your data and requirements via calls with your dispatch team. Weeks 2-3: Build and test the AI model in a sandbox, integrating with your tools like Towbook. Week 4: Train your staff and go live with monitoring. For a 20-truck operation, we've cut this to 3 weeks by reusing proven automotive frameworks. Post-launch, we optimize weekly for the first month, adapting to real calls. This phased approach minimizes downtime, keeping your fleet rolling without disruption.
Can the system handle high-volume call periods, like during storms?
Absolutely—our architecture is built for scalability, processing thousands of leads per hour without lag. We use cloud-optimized frameworks that auto-scale based on incoming calls, proven in deployments during hurricane seasons where towing volumes spiked 300%. For your setup, it flags urgent leads in under 5 seconds, routing them to available drivers via integrated alerts. Features include queue prioritization and overload alerts to your team. Clients report 25% fewer missed opportunities during peaks, turning chaos into coordinated response. It's not just robust; it's tuned for the unpredictable nature of roadside assistance.
What if we already use lead management software?
We enhance, not replace—our custom AI layers on top via deep API integrations, pulling data from your existing system like ServiceTitan or QuickBooks. For towing specifics, we add scoring logic that your current tools lack, such as weighting leads by distance to your nearest truck or payout potential from insurance codes. A recent integration for a regional provider synced scores in real-time, lifting their dispatch efficiency by 35%. If conflicts arise, we resolve them during setup. Ultimately, you own the unified system, free from juggling multiple logins, with all data flowing into one dashboard for your ops.
Is the lead scoring compliant with towing industry regulations?
Yes, we prioritize compliance from the start, adhering to standards like GDPR for data privacy and DOT guidelines for record-keeping. The system logs scores with timestamps and rationale, audit-ready for insurance claims or fleet audits. For towing, we ensure no bias in scoring—e.g., equal treatment for commercial vs. personal vehicles unless specified. We've built in features like consent tracking for call data. In one deployment, this helped a client pass a surprise compliance review effortlessly, avoiding fines. Security is enterprise-grade: encrypted data, role-based access, and regular vulnerability scans, tailored to protect your sensitive roadside info.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.