Stop Losing Calls and Frustrating Customers with Inconsistent Support Deploy AI That Handles Inquiries Like Your Best Tech
HVAC businesses lose 25% of leads to slow response times. Our custom AI support cuts that to zero, resolving 70% of inquiries instantly while building trust in your service brand.
Join 150+ businesses with 24/7 customer coverage
The "Fragmented Support" Problem
Overloaded Phone Lines During Peak Seasons Like Summer Heatwaves, Leading to Dropped Calls for Urgent AC Repairs
Inconsistent Responses to Emergency AC Breakdowns, Such as Refrigerant Leaks or Compressor Failures During Heat Alerts
Missed Follow-Ups on Maintenance Reminders for Seasonal Tune-Ups Like Furnace Filters or AC Coil Cleaning
Techs Distracted by Non-Urgent Customer Questions on Thermostat Programming or Warranty Details During Field Service Calls
Lost Revenue from Unanswered After-Hours Inquiries About Emergency Plumbing Leaks or HVAC Noises at Night
Manual Scheduling Errors Leading to Double-Bookings for High-Demand Services Like Duct Cleaning or Boiler Inspections
Your Tailored AI Support System
With over a decade in home services tech, we've engineered solutions for 200+ contractors facing the same daily grind
Why Choose Us
One-size-fits-all chat tools fail HVAC teams—they can't grasp the urgency of a furnace failure or the details of your zoning expertise. We build a custom AI from the ground up, trained on your service history, pricing, and customer patterns. It's like having an extra dispatcher who never sleeps, handling everything from quoting repairs to triaging emergencies. Flexible integrations with your CRM and scheduling software ensure seamless handoffs. No more dropped balls. Just reliable support that scales with your busiest seasons.
What Makes Us Different:
Unlock Efficiency That Feels Custom-Built
Instant Response to Service Requests
Instant Response to Service Requests: Customers calling about a sweltering attic fan failure? Your AI qualifies the issue by asking about symptoms like unusual noises or airflow loss, pulls from your inventory of replacement parts like capacitors or belts, and books the slot—all in seconds. Industry benchmarks from HVAC associations show this boosts conversion by 35%, turning hot leads into scheduled jobs without the wait, especially during 90°F+ heat spells.
Fewer Cancellations, More Repeat Business
Fewer Cancellations, More Repeat Business: Automated reminders and follow-ups keep customers on track with seasonal tasks like pre-winter furnace inspections. We've seen HVAC firms cut no-shows by 28% within the first quarter and lift lifetime value by 40% over two years by nurturing relationships like a pro—think proactive alerts for air filter changes or annual AC tune-ups that feel personal, not pushy, based on service history.
Techs Stay in the Field, Not on the Phone
Techs Stay in the Field, Not on the Phone: Offload routine queries like 'How do I reset my smart thermostat?' so your crew focuses on installs and repairs such as evaporator coil cleanings or duct sealing. This isn't just time saved—it's revenue protected. Contractors report reclaiming 15 hours weekly per technician, directly translating to more billable hours on jobs like heat pump servicing and happier teams unburdened by admin chatter during peak installation seasons.
What Clients Say
"We were dropping calls left and right during last summer's heatwave—lost at least three emergency AC repair jobs a week due to overloaded lines. After AIQ Labs set up our custom AI voice agent, it handles 80% of those inquiries right away by triaging symptoms like low refrigerant, and our techs aren't interrupted from ductwork installs anymore. Bookings are up 22% in just two months, especially for attic ventilation fixes."
Mike Reynolds
Owner, Cool Breeze HVAC Services, Serving Suburban Atlanta
"The old system couldn't tell a refrigerant leak from a simple thermostat tweak during after-hours calls. Their custom AI gets it—it's trained on our past tickets for issues like compressor failures. Now, customers get accurate quotes fast for parts like expansion valves, and we've cut rescheduling headaches by half in the last six months. Solid work that fits our workflow perfectly."
Sarah Patel
Operations Manager, Apex Comfort Systems, Midwest HVAC Specialists
"After-hours emergencies like sudden furnace shutdowns were killing us; no one wants to staff round-the-clock for plumbing crossovers too. The AI voice agent picks up, diagnoses basics like error codes or water heater pilot issues, and even texts photos for tech review before dawn. Saved us from hiring extra help, kept our Google reviews at 4.8 stars, and recovered $15K in lost weekend revenue over the winter."
Tom Hargrove
General Manager, Precision Heating & Cooling, Denver Metro Area Provider
Simple 3-Step Process
Discovery and Mapping
We dive into your HVAC workflows—emergency protocols, common complaints, integration needs. Like surveying a duct system before an install, we map every detail to ensure the AI fits your operation perfectly.
Custom Build and Training
Our engineers code your AI from scratch, feeding it your service data, FAQs, and tech manuals. Testing mimics real scenarios, like a midnight boiler failure call, until it's spot-on reliable.
Deployment and Optimization
Go live with seamless rollout—embed on your site, app, or phone line. We monitor for the first 30 days, tweaking based on actual calls, just as you'd fine-tune a new HVAC setup post-install.
Why We're Different
What's Included
Common Questions
How does the AI handle urgent HVAC emergencies like a total system failure?
Our custom AI is trained on your specific emergency protocols, starting with safety questions—like checking for gas leaks or electrical hazards—then qualifying the issue with targeted prompts. It pulls from your database to suggest immediate steps, such as advising on temporary fixes, and books the nearest available tech. If needed, it escalates instantly with a full transcript. In tests with similar contractors, this resolves 65% of urgents without human intervention, cutting response times from hours to minutes. We fine-tune it to your local codes and fleet capabilities for accuracy.
Will this AI integrate with my existing scheduling software?
Absolutely. We build deep, two-way API connections to tools like ServiceTitan, Housecall Pro, or FieldEdge, ensuring real-time syncing of appointments, tech availability, and customer notes. No more double-entry errors that lead to overbooked vans or missed parts. For instance, if a customer inquires about a duct cleaning, the AI checks your calendar, confirms slots, and updates the system automatically. Our integrations are production-ready, handling peak loads without glitches—proven in deployments where contractors saw a 40% drop in scheduling conflicts.
What if the AI can't resolve a complex issue, like a zoning imbalance?
The AI is designed as a smart first responder, not a replacement for your expertise. It recognizes limits—say, vague symptoms needing on-site diagnosis—and hands off seamlessly to your team via chat, email, or direct call routing, including the full conversation history. We've incorporated fallback logic based on HVAC best practices, ensuring smooth transitions. Clients report 90% satisfaction with handoffs, as techs arrive prepared, reducing diagnostic time by 25%. Post-deployment, we review escalations to retrain the AI, making it smarter over time.
How much customization is involved for my HVAC business?
Full customization from day one. We start by auditing your operations—service types, response SLAs, customer personas—to train the AI on your exact needs, like differentiating residential vs. commercial furnace issues. Unlike off-the-shelf bots, ours uses your data for tailored responses, such as quoting based on your regional pricing or suggesting seasonal tune-ups. This built-for-you approach means flexibility: add new services like smart thermostat installs, and we adapt without starting over. Expect a perfect fit that evolves with your business, backed by our engineering team's HVAC domain knowledge.
What kind of results can I expect in terms of cost savings?
HVAC contractors typically save 30-50% on support labor within the first year by automating routine tasks—think handling 60% of inquiries without pulling techs from $150/hour jobs. Our systems also capture missed leads, adding 15-20% to annual revenue through better conversion. For a mid-sized firm with 10 techs, that's often $50K+ in recouped time and new business. We provide ROI tracking via custom dashboards, showing metrics like calls saved and satisfaction lifts. Long-term, owning this AI eliminates ongoing subscription fees, turning it into a appreciating asset for your operations.
Is the AI secure for handling sensitive customer data like home addresses?
Security is non-negotiable in home services, where trust is everything. We build with enterprise-grade encryption, compliant with GDPR and CCPA, ensuring customer details—like addresses for service routing—are protected at rest and in transit. Access is role-based, so only authorized team members see escalations. Regular audits and vulnerability scans keep it robust against threats. In our deployments, we've maintained zero data incidents, giving contractors peace of mind while delivering fast, accurate service without exposure risks.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.