Stop Wasting Hours on Low-Priority Tow Calls AI-Powered Lead Scoring Built for Your Fleet
Towing companies using custom AI lead scoring see 42% higher conversion rates on emergency roadside assists, according to industry benchmarks from AAA data—without the chaos of generic CRM tools that ignore your unique dispatch rhythms.
Join 250+ automotive businesses with streamlined lead prioritization
The "Lead Overload" Problem
Endless low-value calls from routine tire changes and lockouts flooding dispatch during rush hour peaks
Inaccurate prioritization of breakdown types, such as routine flat tires versus heavy-duty accident tows for semi-trucks
Missed revenue from high-urgency leads buried in voicemail chaos
Driver fatigue from inefficient routing to distant, low-paying jobs like minor battery jumps in rural areas
Seasonal spikes overwhelming teams without smart filtering for weather-related surges
Seasonal spikes from weather-related surges, like black ice pileups, overwhelming teams without smart filtering
Custom-Built Lead Scoring: Tailored to Your Towing Operations
With over a decade of engineering production-grade AI for efficiency-driven sectors like automotive, we've helped towing firms reclaim 25+ hours weekly from manual lead triage.
Why Choose Us
Generic lead scoring tools treat every call like a generic sales inquiry—they fail towing companies where seconds count for lockouts, breakdowns, and impounds. At AIQ Labs, we engineer a bespoke AI system that learns your workflow. It analyzes call metadata, GPS data from stranded vehicles, and historical job outcomes to score leads in real-time. No more one-size-fits-all dashboards. This is enterprise-grade AI, custom-coded to integrate with your dispatch software, predicting which leads will convert to paid tows fastest. Built for scalability as your fleet grows, it turns chaotic inbound calls into a streamlined pipeline, much like fine-tuning a truck's suspension for optimal road handling.
What Makes Us Different:
Unlock Efficiency Gains: Proven Outcomes for Towing Fleets
Prioritize High-Revenue Tows Effortlessly
Prioritize High-Revenue Tows Effortlessly: Our AI scores leads based on urgency signals like 'stranded on highway with disabled semi' or 'commercial vehicle disablement requiring flatbed,' routing them to your top drivers first. Towing firms report a 35% uplift in average job value within the first quarter, hitting industry benchmarks where premium accident recoveries for heavy-duty vehicles outpace routine flat tire calls by 2x, per AAA towing reports.
Reduce No-Shows and Fuel Waste
Reduce No-Shows and Fuel Waste: By filtering out flaky leads—think vague 'need help soon' texts without GPS pins for potential jump-starts—your team avoids dead-end runs. Expect 28% fewer unproductive dispatches in the first six months, saving thousands in diesel fuel costs annually for heavy-duty tow trucks, as seen in our deployments with regional towing networks handling 500+ monthly calls.
Scale During Storms and Surges
Scale During Storms and Surges: The system auto-adjusts scoring for weather events, prioritizing multi-vehicle collisions involving SUVs over single flat tires on sedans. Clients experience 40% faster response times during winter peaks, aligning with NHTSA data on spike-driven demand in towing services for highway incidents, reducing average wait times from 45 to 27 minutes.
What Clients Say
"Before AIQ's system, our dispatchers were buried under 150 calls a day during morning rush, chasing shadows on minor lockouts while big impound jobs for fleet vehicles slipped away. Now, with lead scoring tied to our Geotab GPS logs, we're nailing 75% of high-value tows like accident recoveries on the first pass—saved us two drivers' worth of overtime, about $15K, last quarter alone."
Mike Reynolds
Operations Manager, Metro Towing Services
"We integrated this with our QuickBooks for instant job quoting on scored leads from insurance referrals, and it's cut our billing errors by half on heavy-duty tows. During last summer's heatwave breakdowns affecting AC failures in trucks, the AI flagged the urgent ones perfectly—no more guessing which calls were worth the 50-mile haul across county lines."
Sarah Patel
Fleet Coordinator, Roadside Rescue Pros
"Generic apps couldn't handle our mix of insurance referrals for collision tows and walk-ins for flat tires, but AIQ built something that learns from our rejection patterns on low-urgency battery issues. Closed 22% more deals in three months, boosting revenue by $45K, and our drivers are actually getting home earlier now, averaging 2 hours less per shift."
Tom Vargas
Owner, Apex Towing Network
Simple 3-Step Process
Discovery and Data Mapping
We audit your current lead sources—phone lines, apps, insurance portals—and map them to your towing workflows, identifying key signals like vehicle type and location urgency.
Custom Model Development
Our engineers train a predictive AI on your historical tow data, incorporating variables unique to your operations, such as service area boundaries and peak-hour patterns, for precise scoring.
Integration and Testing
We deploy the system with deep API ties to your dispatch tools, running live tests on real calls to refine accuracy before full rollout, ensuring zero disruption to your 24/7 service.
Why We're Different
What's Included
Common Questions
How does your lead scoring handle varying tow job urgencies, like accidents versus lockouts?
Our custom AI model uses a multi-factor algorithm tailored to towing specifics. It weighs elements like caller tone from transcribed calls, provided vehicle details, and geolocation data to assign scores. For instance, an accident report with multiple vehicles gets a top-tier score due to higher payout potential, while a simple lockout might rank lower unless it's in a premium zone. We've tuned this for clients to achieve 92% alignment with actual conversion rates, drawing from datasets of over 10,000 past jobs. Integration with your dispatch app ensures scores update in seconds, letting you focus drivers on what pays best without manual review.
What if our towing operation spans multiple regions with different regulations?
Flexibility is core to our build. We design the system with modular rules that adapt to regional variances, such as state-specific impound laws or urban vs. rural response priorities. During discovery, we map your territories and embed geo-fencing into the AI. For a client operating across three states, we created zone-specific scoring that boosted cross-border efficiency by 31%, reducing compliance risks. The backend uses scalable cloud architecture, so adding new areas is seamless—no code rewrites needed. This ensures your leads are scored contextually, respecting local nuances while maintaining a unified view for headquarters.
How quickly can we see results from implementing this lead scoring system?
Most towing companies notice improvements within two weeks of go-live. We start with a rapid prototype using your existing call logs to validate scoring accuracy, then refine over the first month. One regional fleet reported a 25% drop in low-value dispatches right after integration, thanks to real-time prioritization. Full ROI, including revenue gains from better lead focus, typically materializes in 60-90 days as the AI learns from ongoing data. Our process includes weekly check-ins to tweak parameters, ensuring quick wins like faster dispatch during peak hours without overwhelming your team.
Is the system secure for handling sensitive customer data like locations and vehicle info?
Absolutely—security is non-negotiable in towing, where privacy laws like CCPA apply. We build with enterprise-grade encryption, using AES-256 for data at rest and TLS 1.3 for transmissions. All lead data is anonymized where possible, and we support SOC 2 compliance out of the box. For a client dealing with insurance-sensitive tows, we implemented role-based access so dispatchers see only scored essentials, not full details until handover. Regular audits and zero-trust architecture prevent breaches, and you retain full control over data retention policies, aligning with automotive industry standards for roadside assistance.
Can this integrate with our existing fleet management or CRM software?
Yes, we specialize in deep, bidirectional integrations to avoid silos. Whether you're using Fleetio for tracking, ServiceTitan for CRM, or even custom dispatch apps, our engineers create secure APIs that push scored leads directly into your workflows. For example, a towing partner synced with their Verizon Connect system to auto-route high-score jobs, cutting response times by 18 minutes on average. Setup involves a one-time mapping session, followed by testing to ensure data flows without errors. This unified approach eliminates the 'tool chaos' many SMBs face, creating a single pane for all lead-to-tow operations.
What ongoing support do you provide after deployment?
Our partnership doesn't end at launch—we offer tiered support to keep your system optimized. This includes monthly performance reviews where we analyze score accuracy against actual tow outcomes, adjusting models as your business evolves, like expanding services to EV tows. Clients get a dedicated engineer for the first six months, plus 24/7 monitoring to handle any spikes in call volume. One operator used our quarterly tune-ups to incorporate new data from winter storms, improving seasonal forecasting by 40%. Costs are predictable, with options for retainer-based enhancements, ensuring your investment delivers sustained value without hidden fees.
Ready to Get Started?
Book your free consultation and discover how we can transform your business with AI.